Justworks
About Justworks
Justworks Pricing
Basic Plan: For 1-24 employees: $49/month per employee For 25-99 employees: $44/month per employee For 100-174 employees: $39/month per employee For 175+ employees: Contact us Plus Plan (Basic + Access to Medical, Dental, and Vision): For 1-24 employees: $99/month per employee For 25-99 employees: $89/month per employee For 100-174 employees: $79/month per employee For 175+ employees: Contact us
Starting price:
$59.00 per month
Free trial:
Not Available
Free version:
Not Available

Other Top Recommended HR Services
Showing 1 - 5 of 190 reviews
Daryn
Company size: 2 - 10 employees
Time used: Less than 12 months
Review Source: Capterra
February 2022
It Just Works for our employees
Jessica
Verified reviewer
Company size: 11-50 employees
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2018
I use JustWorks everyday to keep track of all my HR needs. From payroll to 401K and tracking PTO.
Pros
I love the ease of JustWorks platform. We used another PEO before switching to JustWorks and all reporting and features were third party integrations that never worked. JustWorks is a one stop shop and has updated access to anything and everything you may need. Their on-boarding process is detailed and customer focused and they even answered questions from my team about insurance concerns. They walked me through the transition step by step and were available immediately to answer any questions I had. I could go on for days about how much easier JustWorks has made my job!
Cons
Because JustWorks is so new, there are a few reports that they haven't implemented yet. We have a PTO accrual system that rolls over every year but maxes out at 96 hours (this changes based on goals) and JustWorks has no way to track this. Once a day is used, it can be recouped by working another month, encouraging employees to take time off. It's been difficult for me to try and track this and when asked about it, JustWorks said it's not something they have developed yet.
Mike
Company size: 2-10 employees
Industry: Design
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
July 2020
One of the best decisions we've ever made for our small business!
Justworks helps alleviate all the hassles of dealing with payroll, HR, and compliance that plagued us for so long. We no longer have to worry about the IRS, new employee set up is simple and quick, and their customer service team is always there for us when we need them (and super helpful, too). The company (Justworks) truly cares about our business and making things easier for us in so many ways. When the Covid-19 pandemic hit and all the new laws were passed earlier this year to help us navigate the pandemic, Justworks was always on top of things and make it very easy for us to apply for the PPP loan accurately and quickly. We got that loan and that has made a world of difference for our business this year! Thank you!!!
Pros
The Justworks software is top-notch, very intuitive, and if there are ever any issues with it, their customer service team is always ready to help. I think the thing I like most about their software/platform is that it has eliminated so much paperwork for our business. Everything is digital and very user-friendly. Can't imagine life without it anymore!
Cons
Honestly, I can't think of one thing that I have a problem with. Justworks seems to always be one step ahead of us and that is truly appreciated!
Reasons for choosing Justworks
Justworks seemed to be the easiest to use.
Reasons for switching to Justworks
I wanted a platform/software that would eliminate any chance of me making mistakes that would lead to letters from the IRS. Justworks has done that!
GREG
Verified reviewer
Company size: 11-50 employees
Industry: Photography
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
February 2019
unpleasant experience
Terrible experience. This company is growing to quickly and doesn't have experienced staff. They are not clear in their communication, multiple times telling us one thing and delivering another. We have been onboard Since Jan 1 and will be canceling. No amount of health care discount is worth the hassle.
Pros
solid software. Easy to use. Clearly the only advantage they have one their competitors.
Cons
calendars are not updated enough in advance so you know when non-payroll items are deducted from your account.
Donna
Company size: 11-50 employees
Industry: Investment Banking
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
July 2020
Very Satisfied Customer...
After the transition from sales to the onboarding process with the implementation, [SENSITIVE CONTENT HIDDEN] was fantastic and helped me set up the employees and explained all the different parts to the software. She then introduced me to our account manager, [SENSITIVE CONTENT HIDDEN], which I had the opportunity to meet. Overall, the experience was terrific and wished I knew about Justworks earlier. We indeed are so appreciative and grateful for the assistance from the Justworks Team.
Pros
I love that the Justworks software has everything in one area. You have access to the employees' information, payroll, benefits, PTO policies, invoicing, and compliance items. It is easy, functional, saves a lot of time after the initial setup. There are multiple ways our employees can reach out if someone in our HR department is not available.
Cons
At this time, I do not have any cons. The Justworks team is always keeping our firm updated with news and other information within the platform or via email.
Reasons for choosing Justworks
[SENSITIVE CONTENT HIDDEN] in the sales department worked on analyses with a census that our firm sent him. He came up with different options regarding obtaining health insurance and how the software would help our firm. He answered all of our questions and concerns and explained how the onboarding process would go, monthly costs, and was upfront about everything. [SENSITIVE CONTENT HIDDEN] was very professional throughout the process and listened to what we wanted. He checks in with our firm often to make sure everything is working smoothly.
Reasons for switching to Justworks
We were able to be part of a Professional Employer Organization (PEO). This gave our company access to health insurance with larger group benefit pricing. Health insurance options are limited and extremely expensive when you are a smaller firm. Also, having everything in one area versus working with many software programs made the decision to switch very easy. In addition, our firm saved over $21,000 annually due to purchasing health insurance as a PEO with Justrworks.