Rippling Software

Rippling Software

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About Rippling

Rippling makes it easy to manage your company's payroll, benefits, HR, and IT—all in one, modern platform. It brings all of your employee systems and data together and helps automate your busy work, such as onboarding. With Rippling, you can just click a button, and in 90 seconds set up a new hire’s payroll, health insurance, 401K, work computer, and third-party apps—like Slack, Zoom, and Office 365—100% online and paperlessly. What is Rippling? Rippling is an employee management platform designed to simplify HR operations and IT management. It gives companies a single place to manage payroll, benefits, employee devices, company apps, and more. How do you use Rippling? Rippling users access custom HR and IT modules from a web-based core interface. Using Rippling’s ...

Rippling Pricing

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Not Available

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Rippling Dashboard: Your employees home for their payroll, benefits, documents, devices, apps, and more.

Rippling User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 1,663 reviews

Misty Marie

Company size: 51 - 200 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2020

Rippling is Magical

User Profile

Ifechi

Verified reviewer

Company size: 10,000+ employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

July 2022

Straightforward - exactly what you want from payroll software

Pros

Rippling's employee view is super simple and easy to use. There are only a few places to go on the site, and that makes the experience quick and easy. After all, all you really want to do there as an employee is update elections, download documents, and check your pay stubs. Rippling makes it super easy to do that with no extra fluff.

Cons

Honestly, I don't have much criticism for Rippling, as there isn't much there to criticize. One thing that they could look into is two-factor authentication with your phone, but that's not urgent, I would say.

User Profile

Derrick

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2020

Rippling is fantastic! Best software product I’ve used in years

Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN] ) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.

Pros

The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.

Cons

The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.

Reasons for choosing Rippling

Cost effectiveness, ease of use, flexibility on purchasing only the modules we need. Plus, we were able to bring our own benefits broker, which others don’t allow. We ended up switching to Rippling/NFP as our broker after a couple of months because their service and offerings are more robust than our prior relationship, but that was by our choice.

Reasons for switching to Rippling

Old school payroll systems don’t seem to be focused much on the end user, which results in a complicated product and a host of needless activities and obsolete work streams which waste valuable time and cause undue frustrations. Plus, Not only is Rippling a huge time saver, but also a money saver as well! We have substantially increased productivity while reducing costs by 20%. It was a no-brainer to make the switch.

Chris

Verified reviewer

Company size: 2-10 employees

Industry: Computer & Network Security

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

July 2022

Great step up from Quickbooks Online Payroll

It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes and fillings, and do basic management of employee laptops.

Pros

We purchased this after getting frustrated with Intuit's online payroll and there being errors and the customer service being useless. In comparison the customer service at Rippling has been amazing, the onboarding was smooth - I was assigned a dedicated onboarding rep who met on Zoom with me to custom-tune the software to my needs. I love that this makes onboarding easy with workflows - collecting t-shirt size, upload profile photo, eSign contracts and training, etc. All the stuff a large company would do for under $2000 per year for a company of 10 people. It is a great value. Also the MDM of company laptops is great.

Cons

No MDM for mobile phones and Windows clients can be buggy, no Okta SSO integration, and support can take a day or two to get back to you sometimes. Honestly not many cons; the software is great for the price.

Reasons for choosing Rippling

It was cheaper and more geared towards small under 50 user businesses.

Reasons for switching to Rippling

Intuit has awful customer service, and their product would randomly quit running payroll and require a verification that would take sometimes 1-2 weeks. It messed up our direct deposit schedule and I had to fly back early from vacation once to get manual checks printed. Never had an issue with Rippling.

Dona

Company size: 11-50 employees

Industry: Design

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2022

Three stars on a good day

We have had many issues, including that they used a weird variation code to file our taxes, of course they were never filed, Rippling didn't notify us and now the Rippling accounting contact and phone number are not real so unfortunately, it is the tipping point to write a review. Highly doubt this review makes it to publication, they are way short of five stars.

Pros

Once we had it, payroll has been simplified and the contacts were very kind.

Cons

Lack of customer support, lack of configuration, lack of ownership, they address problems by sending you articles that don't apply, if you are ever in a bind there is not a support system. Rippling will get on a zoom call if they are trying to sell you something, and all apps cost double (pay the app owner and pay Rippling to house it for you).

Reasons for choosing Rippling

A friend met them at a conference.

Reasons for switching to Rippling

To consolidate our Applications and HR