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Ratings & Reviews

Overall Rating

4.74 / 5 (280)

4.18 / 5 (109)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 29, 2020

July 5, 2019

Pros/Cons

  • Pros

  • Ease of use. Very good user interface that requires little if any training or user guide. The product is able to be customized to our needs.

  • I like that it came pre-populated with example features, releases, and goals. That helped me quickly understand how those concepts link together.

  • Cons

  • Not a con per se but it takes a while for a new user to understand all the rich features available in the platform.

  • The information architecture can be tricky. It's easy to get lost at times or forget where certain configuration options live. The settings (personal, account, workspace) can be daunting.

  • Pros

  • Works on both phones and tablets. Nice when you break one of them. Work continues. Easy to use. All icons are self explainable.

  • The amount of information that you can put in to be able to get in return to keep up with. Everything is accurate. I love using it.

  • Cons

  • A bit pricy, but over all a great software. You pay for what you get and the service and software are excellent.

  • Sometimes slow to get work orders. And update information. Would be nice to be able to see your hours on a work order and review your storys.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots