Awardco vs iClassPro

RATING:

4.9

(4465)

Awardco has 4465 reviews and a rating of 4.88 / 5 stars vs iClassPro which has 419 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (4465)
4.5 (419)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
April 25, 2024
April 10, 2024
Pros/Cons
  • Pros

  • The Customer Service / Support personnel that I've interacted with via the Live Chat have been wonderful - very professional, courteous, quickly available, and always answer my questions.
  • It is very user friendly and displays the awards very nicely. Employees have been very happy with this new program.
  • Cons

  • I hate doing surveys and being asked to report.
  • We have yet to receive complaints, on our team anyway.
Read all user reviews
  • Pros

  • I like the interface and how clean it is to get to where you need to go. I also really enjoy the kiosk features.
  • I love that this product is constantly coming up with different updates and changes to make the software better and more user friendly.
  • Cons

  • They will walk me through anything. There are a few troubling spots in the customer interface.
  • Training takes too long. Customers complaint that class list is difficult to read as they are not alphabetical.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos