The CUSTOMER SERVICE STINKS. I needed some additional service and had to go elsewhere to get it, because the customer service department failed to get back with me.

I spent a lot of my time assisting budget managers to understand their team's compensation and how to maneuver in the system. Now that we are using Curo, these problems are solved.

A great all around tool that we depend on for every position. It also gives you the ability to keep track of all your employees and where their salary falls according to the local market.

They held me to a contract during COVID crisis when I missed the window to cancel by 5 days.

Payscale is a fantastic site because you can use it to see how much you should be earning at your job. Otherwise how else can you find out how much people in your industry are making.

Amazing team offering great data to help remain competitive with out compensation program.

PayScale Suite provides the right level of data, Assembles a modern compensation strategy and structure and communicate compensation with confidence.

Powerful insights into compensation. A great tool for organizations who are developing a structured, data driven approach to compensation planning for the first time.

Forestall costly turnover and ensure pricing is accurate for every job. Rich in unique features and totally friendly tool to work with.

The implementation process - we were guided by Curo throughout the project and they did a fantastic job making it as stress-free as possible. The service - customer service at its finest.

I am using using software since last many years and can say that it is a totally reliable and trustworthy tool for the dept. Very much happy with the software.

The customer support person was very responsive and delivered on requests with amazing speed and professionalism.

The MarketPay platform UI is pretty dated, but I don’t believe that takes away from the product. The Insight Lab platform is terrible for anyone who needs to price more than 50 or so jobs.

UNRELIABLE service uptime. ONGOING system outages that are highly disruptive to accessing the site.

Difficult user interface - not intuitive. Not good comps available, so data meaningless.

The customer service in trying to talk to a person was terrible. They don't answer the phone.

I was a little weary of having to put my current company's name in my report because I am part of a VERY small team and they would know it is me.

Payscale has no commitment to customer success.

From a user standpoint, the tool is very easy to use - just like a spreadsheet. As the administrator, it meets most of our requirements.

I have used payscale to price positions as well as to benchmark my own compensation.

My overall experience with PayScale is wonderful and useful.

There is no least about PayScale software. PayScale tell me what salary should my job be during the interview.

Get better customer service and answer your phones with a human being. I promise they do not get back with you.

The customer service has always been very helpful and I've done annual strategy sessions with professionals to make sure our strategy is reflected in the build of our module.

For Sr level management which everything rolls up to, it makes it difficult to pick up where they left off in the process. Something to think about.

Its a helpful tool whether you are looking to price out your 'worth' in consideration of a potential job offer, or you are looking to bench mark positions within your organization.

I think this gives a good idea where a position is valued as a starting point. I think more information is helpful.

It's a great tool--they have an impressive amount of data from which they are pulling results.

We implemented the payscale platforms (insight lab first then moved to MarketPay when we realized how bad the Insight Lab product is) to store all of our external salary surveys in one place.

Having a good team that can help ensure the system is as intuitive as possible really helps to add value.

The UI is pretty basic without any bells and whistles, but the product works well to store compensation data and to report off of it. Ad hoc pricing is great for pulling data for new roles.

The amount of manual work that must be done to match each job is ridiculous, and I don’t know why anyone would think the process is acceptable.

We've only just begun to leverage the power of this platform but we're excited about it.

It's user friendly and easy to use. I have not heard any complaints from the users (budget managers) and that's a good sign.

From gaining confidence in your current job, embarking on a promotion, to looking for a new job... this is an invaluable resource. Knowing your worth can be liberating and empowering.

The simply system functionality with intuitive features and the customer service attitude of the CuroComp team. The customer service is outstanding.

A bit confusing to toggle between settings if you are a new user, not entirely organized on the dashboard as it displays your most recent reports first.

The data is not current and accurate. We had pay ranges reported that were below minimum wage.

Also great to centralise all our p/documents, allowing our HR department not to hold hard copy p/files.

The Rep was very good at supporting the problems we had at the initial phase of upgrade, she was efficient and reacted to all the issues immediately. Please pass my sincere thanks.

This software is easy to use and reliable in order to record clocking in and hours etc as an employee.

A lot of hard work gets undone when upgrades are done that you are not aware of before the upgrade.

Always helpful in any situation. Nice talking to Support team.

Limited usage of color and customized options. Takes time to load with a large amount of data.

Ease of use with timeclocks. The dynamic options in regards to reports.

Versatility of adding multiple approvers. Ability to track and the use of time off accruals.

On the whole Softworks is much better than how we use to work, in support of clocking, payroll, shift planning, holidays, and reports.

Some gaps to functionality that we missed at evaluation stage.

Due to lack of usage, no longer familiar with the set-up or configuration. Therefore so any desired modifications tend not to get implemented.

Easy to train people and makes life very easy with the use of timeclocks for payroll managers with a large hourly population.

The upgrade is visually much better, still early days and we are learning all the tools it offers.

Visually Clear, ESS Very self explanatory. Good support team, very efficient, friendly.

US Dollar

PayScale Insight caters to professionals and individuals who are in search of accurate compensation management software. This software offers data and web services that help businesses find out fair market rates for budgeting and hiring purposes. Insight helps users who want to know their worth for a specific job profile.


Insight is designed to help users pay the right amount to employees.  Whether users want to retain their staff, hire new talent or set benchmark figures, Insight is the right tool to fulfill all of these requirements. Users can prepare comprehensive salary databases and manage them with visual analytics and decision-ready insights.


To ensure the accuracy of the data, Insight follows data standardization and matching processes. Users can analyze the fresh market data to build strategies for their business accordingly. Insight offers a helicopter view of business metrics for smooth business operation.



LongDescription

Real Time Analytics

HR Management

Surveys & Feedback

Customizable Reports

Employee Reward Programs

Bonus Management

Compensation Plan Modeling

Data Import/Export

Survey/Poll Management

Real Time Data

Recruitment Management

Training Management

Predictive Modeling

Workflow Management

Alerts/Notifications

Data Visualization

Talent Management

Compensation Management

Customizable Templates

Dashboard

Reporting/Analytics

Trend Analysis

Feedback Management

Payroll Management

Salary History

Compensation Statements

Windows 10

Contact PayScale for pricing information.

Email/Help Desk

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

PayScale Suite

In Person

Live Online

Webinars

Documentation

Softworks develop, implement and support Workforce Management Solutions including: Time & Attendance, Rostering/Labor Scheduling, Absence Management, Project Tracking, HR and Flexible working. We help organizations reduce manual tasks and administration, streamline processes, increase productivity and reduce costs through improved management, scheduling and utilization of labor resources. Softworks employee self-service and mobile app solutions enable employees to check schedules, record their own time and attendance, request a holiday and other absences via PCs, laptops, smartphones and tablets. Softworks also offers multiple other clocking options including biometric, proximity pin clocking terminals and email timesheets.


Softworks has a proven ability to understand and address just about any workforce challenge across all major industries allowing your organisation to drive efficiencies, ensure compliance, reduce errors and improve reporting while promoting a positive environment for employees.


Quality project management, consulting, training and support services serve to ensure your organisation’s success now and in the future. Support is offered via phone and email.



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