All Notehouse Reviews
1-25 of 90 Reviews
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Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Notehouse has improved my practice 100%!
This is such an easy and efficient program to use. I love the fact that it is on my phone and I can dictate my notes, which is much faster for me than typing. When I am seeing my next client, I can quickly pull up my previous notes and I’m ready for the session in two minutes. The automatic billing ( subscription) makes it extremely easy and efficient for me as well.I can’t say enough good things about notehouse!
PROSSo easy to use. The voice to text works so much better than my Siri does. I am a therapist and I quickly dictate my notes at the end of each session and it couldn’t be more efficient. I to be a terrible documenter but notehouse has made me a great one. I also love that I can include in my notes exactly what I want and need to and do not have to use a forced template.
CONSI truly love everything about it! The voice to text feature is excellent, the ease of sign in, the easy access to previous notes and the simplicity of design allmake it useful and appealing
Vendor Response
Thank you so much for this amazing review! We are so thrilled that it is working for you and thank you for the important work you do as a therapist!
Replied June 2019
Michelle
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Easy To Use and Strong Customer Service
My overall experience with Notehouse has been positive. It is easy to use and does what we need it to. [SENSITIVE CONTENT HIDDEN] has been extremely helpful and positive and has been great to work with, when do have a need or issue. Overall, good customer services and positive relationships.
PROSThis software, is easy to use and is pretty self explanatory. Being in the human services field for many years, the complexity of many of the programs I have used, makes the job hard. I reviewed this software, prior to the purchase and the start of our company and determined that the user friendly set up was a benefit to the company and product. There are no hidden buttons, or extra steps that have to be taken to get where you want to go inside each case.
CONSI believe that a search by Assignment or case manager for the administration would be good, that way, the admin or supervisor can see which clients one of their workers has at the start, so they don't have to go through all of the clients and or search by page. I would also like to be able to export by worker.
Vendor Response
Thank you so much Michelle and that is a great idea about the added search and export feature! We get the best ideas from our users and I will add it to the list!
Replied July 2020
Annaliese
Mental Health Care, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed June 2019
Good enough for the price
This program is good enough for the cost.
PROSIt is a basic hippaa protected program. The price is right for what it is.
CONSYou cannot edit note in large view...it only goes to small window which is harder to work from. Once a client closed, you lose that information completely. There is no way to organized active vs inactive clients, you have to keep them all open in order to not lose details of notes with inactive cases.
Vendor Response
Thank you so much for taking the time to write this review Annalise, we really appreciate it! In order to view "closed" cases simply click the blue search button on your homepage and then click the "closed" check box under contact status, then you will see all your cases appear! If you want to send me an email I can also send you over a video demo as it may be easier to explain :) Thank you so much again for trying Notehouse!
Replied June 2019
Mohammed Majeed
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
The simplest of tools that doesn't get in the way but gets the job done
Notehouse has been a perfect addition to my list of daily-used applications. I have stretched it's use to the maximum....from writing down quick jokes as I make them up for our weekly Friday office gatherings, to summarizing discussions with project partners, to tracking my daily to-do-lists, Notehouse has brought so much richness into both my personal and professional life in a way that I did not expect.
PROSNotehouse is the best demonstration of how the best things come in small packages. It is so easy to use, you don't even realize you are using it. hehehe. With Notehouse, I am able to easily preserve the little details in my interactions and field visits that otherwise would likely have been forgotten; details that now bring so much life to my monthly reports and newsletters.
CONSIn terms of functionality, Notehouse does exactly what I expect without any problem at. However, they could consider more variety in color themes to give users the opportunity to customize the look and feel a lot more.
Vendor Response
WOWOWOWOW we are in tears over here reading this. THANK YOU so much!!!!!!!!!
Replied July 2021
Lauren
Philanthropy, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Great tool for documentation
As an HR professional, timely, accurate documentation is required. Using Notehouse has completely automated this process for me, from basic inquiries from employees to documenting investigations, to keeping notes on vendors and other partners. Also, the system conveniently archives your notes, so they are always handy and not back in the office in a paper notebook, which also means your data is kept confidential and secure.
PROSEase of use- Notehouse's simplicity is ideal for documenting conversations, program updates, investigations and outcomes. It is great for categorizing notes by employee, client, project, what ever it is that you need active and historical info on. It has all the functionality needed with the distraction of 'extra' and never used modules offered by other systems.
CONSI really like the software as is, one suggestion for future releases would be to add a 'save' button in addition to 'add note'. Certainly not a major issue since all your info is saved by adding the note, but it would be an welcomed extra.
Vendor Response
We are so glad you are loving Notehouse and that our user friendly interface is helping you better support your employees! We are looking into making an automatic save feature or including a save button and thank you for this great idea!
Replied February 2019
Colette
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed May 2019
Good Program for basic customer tracking.
I have used a hack to include the company by putting it as the last name and putting the whole name in the first name slot. This made it possible to sort by company for my purposes and made the program functional as the users need to be able to search by company type. The program is used but less frequently due to the lack of ability to link multiple people to an event.
PROSThe program allows note taking and important dates to be tracked to one customer. It helps remember important events and dates and who the lead is on those events.
CONSThere is no feature to put what company the person is with - only names. The search feature is only able to sort based on first and last name or tags. This means that any notes cannot be searched. It would be a better program if there was a way of connecting more than one person to an event without having to duplicate the event. So it 5 clients attended a house showing one could note who you invited and who showed up.
Vendor Response
Thank you so much Colette for this feedback and we are totally on the same page with you in terms of features we are hoping to add soon (which is why we're listed as currently in our first beta round with a price break for our amazing early adopters like yourself!). While the notes in each case are searchable we agree that being able to see where a certain word shows up in ANY case/client would be great and we're hoping to roll it out before the end of the year. Love your company hack and also want to add that you could create a "tag" for the company or company type you could also search and sort for that specific company or type. Thanks so much again for using Notehouse and please feel free to reach out directly with any other ideas or questions!!!!
Replied June 2019
Song
Legal Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2019
FINALLY! Software I'm excited to use!
I really feel like Notehouse was designed with me in mind! Juggling a huge case load as a non-profit lawyer is stressful enough as it is, and having to create my own system of staying organized with so much information added a lawyer of anxiety. Notehouse figured out a way to take that load off my shoulders, and it has been a real joy to use!
PROSIt's intuitive and super easy to use, even for a technophobe like me! It helps me keep organized by tracking of all the important information I need for a client without having to wade through different documents and databases. The platform is also visually beautifully designed!
CONSI'd like a way to display more than the next two upcoming dates on each case. I can enter as many as I like, but only the next two show when I open an individual case file, and it would be helpful to see more at once.
Vendor Response
Thank you so much Dahsong! We are honored to be able to support amazing work like yours and to help you focus on your clients! We will look into ways to add more dates and let you know when that feature is added! Thank you so much for taking the time to give us this review and for all the work you do in the world!
Replied February 2019
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2019
Great way to organize notes!
Central notekeeping platform for case management.
PROSI am an attorney at a small firm and before Notehouse, I had no central way to organize and share client notes with my team. Notehouse solved the problem with a really easy to use system to store and tag notes and important dates/events for my cases. It’s also really affordable—much less than other case management systems and simpler to use.
CONSIt’s brand new so I think a mobile app is coming soon which will be great for accessing notes anywhere.
Vendor Response
We are so glad this has been useful for your firm!!! And yes, a mobile app is coming!!!!
Replied February 2019
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2019
Clean and easy to use case management solution
We are waiting to complete our program cycle before uploading new student data to the platform but I have been blown away by the user experience on Notehouse along with the customer service and responsiveness of the team.
PROSNotehouse fills an important need for nonprofits like mine to be able to effectively manage case files for our students. Other platforms that we've considered were either too expensive or built on 10-year-old tech that was not designed for today's user experience.
CONSNotehouse is still rolling out features. I would love the option to bulk upload records from CSV to import my existing records. The team has however been welcoming to feedback and suggestions so I am hopeful this feature will be included eventually.
Vendor Response
We are so glad you are loving our interface and that it is a great fit for your needs! We are rolling out new features soon and will absolutely take all of these into consideration!
Replied February 2019
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Great easy to use app
Great, easy to use and friendly site
PROSIt's very easy and straightforward! It's a great way to take notes on daily tasks with your team
CONSI would like users to be able specific customers. I don't really want all the users looking or editing all customers if they don't have nothing to do with them.
Vendor Response
Thank you so much for this review and for giving Notehouse a try! We are definitely hoping to incorporate new features in the future, including the ability to assign certain users to certain contacts, so stick with us and we'll get there! :)
Replied July 2019
VERONICA
Education Management, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
This is what I've been looking for!
I have been trying to figure out how to document 70+ clients logically and effectively for year. I have tried paper documentation, Google, Word, etc. Nothing worked the way I needed it to. This is amazing and has so much potential. It has already significantly improved our productivity and I'm sure it will continue to improve overall.
PROSEverything is in one place. I can easily document and access documentation without having to rifle through papers or spend a bunch of time figuring out where I saved files. The customer service is PHENOMENAL
CONSI think the software is still really new, which means there are still functions that have yet to be incorporated. But this isn't really a "con."
Reason for choosing Notehouse
It was actually recommended by our school social worker and when we learned we could essentially be a team on the system, we were sold
Reasons for switching to Notehouse
My system was not efficient
Vendor Response
Thank you SO MUCH Terry! We are so honored to support your incredible work!
Replied January 2020
Kim
Individual & Family Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Easy to Use and Set Up
Notehouse allows our small nonprofit to spend more time assisting our clients and less time on paperwork.
PROSThe thing I like the most about this software it is simple to use and only takes a few minutes to get it up and running. We were using a more complicated software but it was hard to navigate and use. In addition, it took hours of training to get a person up to speed.
CONSThe thing I like the least is I think it needs a little more features such as a calendar, call log and places to add forms etc. In addition, the ability to change the date on the notes would be amazing. Sometimes, notes are entered in days later and this would help a lot.
Vendor Response
Thank you so much for this amazing review Kim! We are SO grateful that you like the product as small non profits like yourself are the exact reason we wanted to create Notehouse!! Even though we want to keep things as simple as possible we are absolutely adding new features in the coming months (which is why we currently have a price break as we are just in our MVP/beta stage!) Please feel free to email me directly if you have any other thoughts and thanks again for using Notehouse!!!!!!
Replied June 2019
Courtney
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2019
Excellent database, simple to use, excited to see how it grows!
Love the tag feature and ease of access.
CONSI wish there was a way to allow shared access but limit what people see (I.E. Shared team members don't see my personal notes or progress notes, but can see the overview/FYI section). Also wish there were two sections for notes (one for academic progress notes, and one for counseling) that can be edited by shared team members.
Vendor Response
Thank you so much for this review Courtney and we are so excited to see you are loving our system! You must have read our minds because allowing for two different levels of access is in our product roadmap for this year! We will be sure to keep you updated on our progress and thanks so much again for trying Notehouse!
Replied June 2019
Hannah
Mental Health Care, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2019
Loved the product
Great experienced. Customer services was very helpful.
PROSI loved the ease of use and the simplicity of the product. I have tested out other case management software and it has more features then I needed— which got in the way of my work.
CONSThat you could not upload and then retrieve files. But I believe that has changed.
Vendor Response
Thank you so much for this review Hannah and we are so glad you are liking Notehouse! Because all of our customer service is personalized (you talk to a real live human!) we are so happy to hear you loved that as well!
Replied November 2019
Rawan
Individual & Family Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2020
Great application, user friendly
The layout, and the ease of entering notes on there. Being able to add attachments is also great. Very easy to read and navigate. Can change and edit dates which is very important. Can export informarion.
CONSI think the "date added" should be the date put on the first notes, as sometimes we fill in notes a bit later on. Also, the speech to text feature is a bit off. Definitely have to go back to edit afterwards. I feel like the second name should not be mandatory as it looks weird, and not all clients want to give their last names.
Vendor Response
Thank you so much for taking the time to write this review Rawan!!! If you want to send me an email at lauren@getnotehouse.com and let me know which browser you are using for the talk to text I can try and look into it for you! I will also add making the last name optional as a feature to think about adding!
Replied February 2020
Amy
Individual & Family Services, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2019
Excellent tool for volunteers in organizations
I love that this product is around and easily accessible through the Internet. I can go on my phone and keep tabs on who I need to meet and when.
PROSI love the fact that I am able to plug in dates and schedules with meeting others, especially when it is part of volunteering in certain organizations (this usually does not entail software with pertinent information that you are able to access as in workplaces). This tool is straightforward and not full of fluff, which allows one to get straight to the point of managing and organizing clients and dates.
CONSThe site tends to glitch a bit. It's taken me more than one try just to log into my account. This can be an issue on my end, perhaps. However, I've only noticed this when I log in to Notehouse.
Vendor Response
Thank you so much for this wonderful review Amy! We are so glad that Notehouse is meeting your needs!!!!
Replied December 2019
Heather
Health, Wellness and Fitness, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
School Counselor
I have been looking for a convenient and quick way to take notes. This is perfect- simple, but also included all of the features I need.
CONSI had difficulty figuring out the "tag" option.
Vendor Response
Thank you so much for trying us out Heather! If you shoot me an email I'll send over more info about the tag features and will be sure to incorporate more of a how-to soon so we make sure everyone can find all the features we offer!
Replied July 2019
Edward
Mental Health Care, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
User friendly Professional Note Taking Platform
Notehosue is very user-friendly. It is also straightforward to start implementing client data.
PROSThe software offers an easy to use search functionality for all notes and client data.
CONSNotehouse is geared towards professionals in the social work field, however, the software does not offer HIPAA compliance,
Vendor Response
Thank you so much for this review Edward! We are so glad you are liking Notehouse!!!!
Replied June 2019
Anonymous
501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Organizational bliss!
It keeps me insanely organized, and allows me to search through all the notes I've left on specific individuals in such a simple way. My job is far easier now that I have Notehouse!
CONSI really have no cons -- I've loved using it!
Vendor Response
Thank you so much for this wonderful review!!! We are SO THRILLED you love it so!
Replied May 2019
Ben
Non-Profit Organization Management, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
I manage a lot of volunteers -- this tool is super helpful
I have so many conversations, it's hard to keep track of them. This is really helpful!!
PROSEasy to organize notes, keep track of lots of people/relationships
CONSHaven't thought of anything negative yet. I'm happy with it.
Colleen
Writing and Editing, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2019
Perfect for keeping our family organized!
We are a family of two kids and two working parents, and there is a lot to keep organized at home! We need our system to be simple and flexible, so that we can keep track of everything we have going on without having to overthink it or worry about not being able to find things later. Notehouse is perfect for our needs - especially love the “important dates” and “at a glance” features, as well as how easy it is to customize.
CONSI will need to use it a bit more to see if I would use the tags as much as other features.
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2019
Great for detail management; clean and clear
I'm using this to track my own family needs. While I can see the benefit of monitoring a lot more people at once, it's also very helpful for remembering things in the past and not forgetting about what we have to do in the future.
PROSThe design is clear and straightforward - I didn't need a tutorial to start.
CONSWould like to see more around the calendar function
Vendor Response
So glad you found this to be useful! We are definitely thinking about adding a calendar integration as we progress! As a new software company we want to be as responsive as possible to our customer's needs and thank you for your feedback and support!
Replied February 2019
Lauren
Legal Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2019
New User
It is so intuitive, easy to use and great design. It has all the functions/accessibility that I felt was missing in other programs I've used in the past.
CONSI wish I could see more clients on one page. I wish the upcoming dates on the left were sorted by year as well, not just by month.
Vendor Response
Thank you for these thoughts Lauren and so glad you are loving Notehouse!!! Will definitely take your thoughts into consideration when we are thinking of new updates! Thank you for all you do in the world!
Replied October 2019
Andrea
Health, Wellness and Fitness, 1 employee
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed January 2019
My Ideas
I am more organized having all my notes in one place. I can access information much more quickly.
PROSeasy to integrate into my work flow. using it was easy. i am not too tech savvy I did not have any problems
CONSI do not have a least favorite aspect of this product just yet.
Vendor Response
We are so glad that Notehouse is helping you out Andrea, your work sounds wonderful and so needed in this world! Thank you for being a part of the Notehouse family!
Replied February 2019
Jennifer
Mental Health Care, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Nice note-taking software
N/A
PROSIt is user-friendly, easily accessible, and simple. HIPAA compliant. Simple to take notes without the extra interfacing that is used in other note-taking/EMR-EHR software.
CONSI truly have no cons about this software. I enjoy using it for my needs.
Vendor Response
Thank you so much for taking the time to write this review Jennifer! We are so glad you're loving Notehouse!
Replied November 2019