Freshstatus
About Freshstatus
Awards and Recognition
Freshstatus Pricing
Freshstatus is free for up to 250 subscribers. Pro: $25 + $5 for every 100 subscribers.
Free trial:
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Free version:
Available
Most Helpful Reviews for Freshstatus
1 - 5 of 74 Reviews
Anthony
Verified reviewer
Computer Hardware, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
Keep your users/customers in the loop on system issues
Overall the experience is fantastic, the use of webhooks really allows you expand and report on so many systems.
PROSFreshStatus is perfect for managing system outages (be that incidents or maintenance) and clearly displaying those statuses to your customer/users via web-based Status Pages. I like the integration with Slack and E-Mail which allows you to easily keep everyone up to date on what is happening. Combine it with a service like FreshPing and you can even keep tabs on company websites or important websites used by your company.
CONSI would really like to see Microsoft Teams as a notification integration as this is a platform that most people will want to use.
Mesbah
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed July 2022
Best Free Status Page
We were looking for an affordable status page, and FreshStatus solved that need nicely, plus helped us make it look more professional by using a custom sub-domain and branding. 10/10 great solution for a quick status page for small to medium sized teams.
PROSIt's fast, well designed, easy to customize, and has a complete feature set. Best part is that it's free!
CONSLimited integrations and does not auto-ping on its own (although they have another service called FreshPing which can tie into FreshStatus)
Reason for choosing Freshstatus
Free while still having all the features we needed.
Nik
Packaging and Containers, 1,001-5,000 employees
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed March 2022
Promising replacement for maintenance communication
So far, it is an easy setup enough to show management to get approval. That's about the extent of what I can truthfully comment on.
PROSThis is a near 1 for 1 replacement of our current internal scheduled maintenance communication.
CONSThe integration with Freshservice should have been out of the box but required (minimal) setup. Additionally the subscriber access is limiting, we would prefer to have SSO enabled when NOT within an IP Range. Currently it is 'AND' between the two options, not 'OR', when both are selected. (This review may have to be discounted if this is improved in the future). Additionally, Pricing beyond the 250 base subscribers, or any other additional features, is buried and tough to find.
Reason for choosing Freshstatus
Freshstatus is published by Freshworks which also publishes FreshService our ITSM tool. So, we are hoping for a native integration and ease of setup and invoicing, before truly going back out to the marketplace to look.
Vivek
Computer & Network Security, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Easy to use and implement
Overall Good Experience.
PROSThis has main feature like incident reporting and consumer subscription. That's the most interesting part. Better to choose Fresh Status over Atlassian Status Page.
CONSDomain Customisation is hard to implement and having many hiccups.
Reason for choosing Freshstatus
Competitive Advantage and more features.
Reasons for switching to Freshstatus
Doesn't offering more features and expensive as well.
Jerry
Higher Education, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2022
Waiting for a Paid Tier
Very good so far. It's improved our communication by giving us a consistent and easy-to-read option.
PROSThis is a solid status page--it's simple to use, but robust. Aesthetically, it does a great job of representing information in a clean and friendly manner.
CONSThe free version is wonderful, and it's a great place to start. It may be all many will ever need, but I am hoping for a paid tier that would allow me to expand the number of agents, subscribers, etc.
Reason for choosing Freshstatus
Initially it was price, and the Freshstatus interface was easier to use.