# Freshstatus Software Reviews, Demo & Pricing - 2026 > Review of Freshstatus Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/incident-management/freshstatus-profile --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / Freshstatus Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/incident-management/freshstatus-profile/alternatives/) # Freshstatus 2026: Benefits, Features & Pricing Wondering if Freshstatus is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Freshstatus 4.6 [(73)](https://www.softwareadvice.com/incident-management/freshstatus-profile/#reviews) Pricing Pricing available upon request ### About Freshstatus Freshstatus is a status page and an incident communication software. Create a hosted and branded status page with just one click. Manage Incidents and communicate status updates in real-time with your teams and customers. New features in Freshstatus 3.0 include: Authenticating users with SSO/SAML, API for CRUD Incident and Scheduled Maintenance, Quick Service Status Change, Webhook Integration, Slack Integration. Wondering if Freshstatus is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. ## Freshstatus User Interface ## Popular Freshstatus Alternatives Main Product Freshstatus 4.6 [(73)](https://www.softwareadvice.com/incident-management/freshstatus-profile/#reviews) Ratings Breakdown - 4.62Ease of use - 4.70Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ilert](https://www.softwareadvice.com/server-monitoring/ilert-profile/) 4.7 [(64)](https://www.softwareadvice.com/server-monitoring/ilert-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.53Value for money - 4.71Customer support - 4.41Functionality Pricing Starting at €19.00 per month Get Price Alternative Product [SafetyCulture](https://www.softwareadvice.com/cmms/iauditor-profile/) 4.6 [(354)](https://www.softwareadvice.com/cmms/iauditor-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.47Value for money - 4.55Customer support - 4.44Functionality Pricing Starting at A$29.00 per month Get Price Alternative Product [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) 4.5 [(770)](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.31Value for money - 4.29Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.13Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price ## Freshstatus Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Freshstatus Features - Popular features found in Incident Management Alerts/Notifications Audit Trail Communications Management Corrective and Preventive Actions (CAPA) Investigation Management IT Incident Management On Call Scheduling Safety Incident Management Status Tracking Ticket Management Workflow Management - More features of Freshstatus API Customizable Templates Incident Reporting Maintenance Scheduling Real-Time Notifications Reminders Task Management ## Freshstatus Integrations Freshping Integration rated 4.9 from 13 reviews Twitter/X Integration rated undefined from -1 review Statuspage Integration rated undefined from -1 review ## Freshstatus User Reviews Overall Rating 4.6 Ratings Breakdown 5 64% 4 33% 3 3% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.7 Customer support 4.4 Functionality 4.4 Have you used Freshstatus and would like to share your experience with others? VR Verified Reviewer Information Technology and Services Self-Employed Used monthly for less than 12 months Review source Reviewed May 2022 One of the best status page softwares! 4 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Freshstatus offers a great free status page software. I am able to add incidents and relate them to services, no other free product I've found offers these features, and most important to me- a custom domain! Cons: Don't forget to save your changes! My biggest gripe about Freshstatus is that changes aren't saved when you go from one screen to another. You have to click on Save in order for them to be saved. Seems easy, but most things auto save these days. Read More TN Travis N. Verified reviewer Information Services 2-10 employees Used daily for more than 2 years Review source Reviewed April 2022 One of the best status pages out there! 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: You get a lot of features for free, which is helpful when you're on a budget. You shouldn't have to take out a business loan to tell people that your services are down. The interface is also incredibly easy to use and it makes it easy to track incidents live and review them in incident debrief meeting so it's easy to understand the timeline of events. As a small business that thrives on transparency, this tool has been invaluable, especially after trying other status pages that let us down in one way or another. We have loved using Freshstatus and will keep using it! Cons: Honestly, nothing. The only thing I can think of is that it would be nice to be able to have more social integrations for keeping our customers updated. Twitter is the only (public) one but if you have some developers, you can probably use the webhook to accomplish this. Read More JH Jerry H. Verified reviewer Information Technology and Services 51-200 employees Used monthly for free trial Review source Reviewed May 2022 Good solution for setting up a basic incident page 3 Ratings Breakdown 4 Ease of use 2 Functionality Pros: Quick setup, easy to use, free version, Cons: Customisation is limited, no multiple languages Read More AS Abhishek S. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed July 2022 Freshstatus quality check 5 It was good Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Page presentations is good while need to improve many features as well as include. Cons: many servers not includeda which need to include Read More AK Anton K. Verified reviewer Banking 51-200 employees Used daily for less than 6 months Review source Reviewed April 2019 Probably one of the best status page solutions for the moment 4 I've recently investigated almost every product on the market and in my personal opinion is that Freshstatus is one of the best solutions on the market. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: It solves almost every needs of a company or product status page - components, incidents management, user subscriptions also got really good UX and status page design including powerful SLA statistics features (personally me think this is a killer feature). The product is slightly new but I'm sure already has almost everything to compete current market tops. Cons: I'd be completely happy if I got the the next features (I'm sure they're in product backlog but some prioritizing won't hurt anyone): 1. External notifications support via webhooks . I have some internal notification services like Telegram and Slack Bots, would be perfect if I could receive notifications from Freshstatus and forward them to my internal channels. 2. Status page privacy restrictions extended support, IP-address restrictions currently support only IPv4 ranges, which is obviously not enough. 3. Incident templates support. Most of the incidents doesn't differ much to each other, it'd save a lot of time. 4. Status page custom CSS support. Many companies have their design guidelines needed to be followed. And the "dark theme" support as an cherry on top! Read More DS Don S. Verified reviewer Financial Services 501-1000 employees Used daily for more than 2 years Review source Reviewed March 2022 Freshest Service Out There 4 Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: The General ease of use and its various integrations with multiple other platforms. Cons: Some of the automation can be clunky and support can be poor due to a lack of agents at Freshservice support. Read More KW Kimber W. Verified reviewer Education Management 5001-10000 employees Used daily for less than 2 years Review source Reviewed March 2022 Lots of features 4 Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: Freshstatus has lots of features, such as canned responses and the ability to integrate with other systems. Cons: So far, our staff has been slow to adopt the use of templates and canned responses, but I haven't yet researched the reason for that. Read More JA Justin A. Verified reviewer Computer Software 11-50 employees Used weekly for less than 6 months Review source Reviewed May 2022 Good alternative to Atlassian Statuspage 5 Overall it has been nice and straight forward with it's setup, but we have yet to fully put it to use until API endpoints for subscribers are released. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: It's integrations with the other Freshworks products that we use. Not a lot to say but the integration element is a key sale for us so long as they provide the main functions that you can obtain from other statuspages. Cons: Lacking API endpoints to handle subscribers which is a critical must have for us to fully adapt Freshstatus into our stack. Their staff estimated July 2022 release of these endpoints. Pricing is also not disclosed at all. The product is reportedly free, until you want to have badges or banners (beyond the 1 free) or 250 subscribers. Read More VR Verified Reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed June 2022 Good 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Easy to use, easy to implement. Intergrates well with Freshdesk. Cons: There is no paid plan for more features. Only Englisch. Read More VR Verified Reviewer Professional Training & Coaching 2-10 employees Used weekly for free trial Review source Reviewed March 2022 Easy and nice 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: It's great that this software is so accessible Cons: So far I'm satisfied and I don't see any cons yet. Read More Showing 1 - 10 of 73 Reviews Load More Reviews ## Freshstatus Popular Comparisons [Freshservice vs Freshstatus](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/freshstatus/)[ilert vs Freshstatus](https://www.softwareadvice.com/incident-management/freshstatus-profile/vs/ilert/)[SafetyCulture vs Freshstatus](https://www.softwareadvice.com/incident-management/freshstatus-profile/vs/iauditor/)[JIRA Service Management vs Freshstatus](https://www.softwareadvice.com/incident-management/freshstatus-profile/vs/jira-service-management/)[Datadog vs Freshstatus](https://www.softwareadvice.com/bi/datadog-profile/vs/freshstatus/)[Pirani vs Freshstatus](https://www.softwareadvice.com/incident-management/freshstatus-profile/vs/pirani-riskment-suite/)[Site24x7 vs Freshstatus](https://www.softwareadvice.com/incident-management/freshstatus-profile/vs/site24x7/)[PagerDuty vs Freshstatus](https://www.softwareadvice.com/incident-management/freshstatus-profile/vs/pagerduty/)[HSI Donesafe vs Freshstatus](https://www.softwareadvice.com/ehs/donesafe-profile/vs/freshstatus/)[ManageEngine ServiceDesk Plus vs Freshstatus](https://www.softwareadvice.com/incident-management/freshstatus-profile/vs/manageengine-servicedesk-plus/)[Healthcare Compliance Software vs Freshstatus](https://www.softwareadvice.com/incident-management/freshstatus-profile/vs/the-guard/) [Compare All Alternatives](https://www.softwareadvice.com/incident-management/freshstatus-profile/alternatives/) ## Other Top Recommended Incident Management Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **28** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (79) Recently recommended **12** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **8** times [Healthcare Compliance Software](https://www.softwareadvice.com/cloud-security/the-guard-profile/) **4.9** (32) Recently recommended **5** times Stuck Between Options? 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