Benchmark Gensuite EHS vs Tandem Software

RATING:

4.4

(80)

Benchmark Gensuite EHS has 80 reviews and a rating of 4.36 / 5 stars vs Tandem Software which has 59 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (80)
4.8 (59)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 28, 2023
December 11, 2023
Pros/Cons
  • Pros

  • Gensuite is a excellent asset to my quality organization. The support/customer service team is very responsive.
  • Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.
  • Cons

  • Training Tracker, difficult to set up. Difficult to start using and manage.
  • For large data sets, the report pulls are very limited in some cases. For example: pulling all observations globally for a monthly period can be time consuming.
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  • Pros

  • We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless.
  • The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.
  • Cons

  • My least favorite aspect of the software is the INABILITY to unlink the modules.
  • So many options available. From BCP to Risk Analysis.
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Pricing Range
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos