While I've yet to fully integrate all core system alerts, it looks like it can integrate with pretty much everything. The free tier seems extremely generous considering everything it offers.

Business and application wise, everything has been great. We appreciate all the great customer service we have received from George.

Very similar mobile interface. Good way to quickly see what team and who is on call during an outage or a incident.

Plenty of features + ease of integration with other services (influxdata in particular). Support quality is very nice.

Satisfied given the amount of money we pay with them.

Ability to set quiet hours is great to allow people to get a good night's sleep without leaving big gaps in coverage.

But for 99% of the time its too, too much UI flexibility. When the house is on fire, I want to grab the fire estinguisher and go.

Very good experiences with Opsgenie. It is one of the best products out there.

Schedule and users are very configurable. Very easy to use and reliable.

I love the mobile app, it's really easy to use and you can change the sound of the alert. It help us really good for alerts.

What I like the most about OpsGenie is its notification system.

I personally use override very often so I like that you can do it on the web or in the app, but I prefer the web for this.

The app can be a bit hard to navigate through, but more so on previous versions.

Overall  we are happy and  glad to recommend  OpsGenie at  any other organization.

Extracting information from the integration and showing it up in the alert is difficult to setup.

Overall Opsgenie is a very reliable solution if your main goal is to have reliable delivery of alerts to the support staff.

Some of the UI elements are confusing or non-intuitive.

Overall experience was good and we have been reaping significant benefits from this tool.

We were able to get a really good Pricing and Number of integrations is awesome.

Easy to configure teams with on call rosters and notifications through multiple communication channels.

Great price compared to similar software, feature set is pretty decent, interfaces are nice and detailed activity log is super nice.

The ease of managing schedules is very good, and the alerting works well. Pretty much all you need.

What I like most about this software was the ease of use and how fast we were able to implement this program into our medical practice.

Unbelievably thorough approach to the minefield of HIPAA regulations that no provider can possibly be adequately aware of. I have been well educated, and now well covered, in just a few weeks.

Pop-ups but i think that was more my computers fault. I don't believe there is anything that I dislike about this program or feature.

This has been the best HIPAA compliance software that I have seen thus far.

Ease of use, constantly evolving, reliable and great customer service.

I now have a better understanding of HIPAA as well as my staff and have the confidence I have been looking for.

This has take so much pressure off of our office, very easy to use, great bang for the buck.

Customer Service was excellent; if I emailed inquiring about hipaa regulations or other questions that came up, I had an answer within 30 minutes.

We have found no significant issues with the HIPAA Compliance Software.

There were only a few set backs that were due to user error, not the program.

I would highly recommend The Guard because you have someone working alongside you and not just supplying templates to customize to your office.

Training was very thorough and excellent guidance to ensure understanding of implementing HIPAA regulations and processes within our practice.

Any issues that others had were due to user error.

Very easy to work with and answered questions quickly. Everything our practice needed to understand and implement HIPAA regulations.

I would highly recommend The Guard because you have someone working alongside you.

The Guard has relieved that. My training coach was very knowledgeable, he walked me through every step and answered all my questions.

I found it to be very organized. It is time efficient and I appreciate that when it comes to things like this.

US Dollar

Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for Android and iOS enabling users to respond quickly to incidents from mobile devices.


Opsgenie keeps teams notified via push notifications and lets responders contact individuals through calls, text messages, Skype and emails during incidents. It allows businesses to identify, manage and track service units via service catalogs, and manage on-call schedules and actions right from the application. Additionally, it provides templates, chat channels and video conferencing tools to automate and manage communication with stakeholders and responders.


Opsgenie enables businesses to track and analyze response actions and identify areas of opportunities and success. It integrates with several third-party software such as Datadog, New Relic, Jira, Amazon CloudWatch, Slack and more. Pricing is available on monthly subscriptions.



LongDescription

User Management

Status Tracking

Application Management

Mobile Alerts

Email Alerts

Templates

Real-Time Monitoring

Scenario Planning

Single Sign On

On Call Scheduling

Team Calendars

Disaster Recovery

Transaction Monitoring

Calendar Management

Customizable Fields

Collaboration Tools

Problem Management

Event Logs

CPU Monitoring

Contact Management

Audit Trail

Uptime Reporting

Server Monitoring

Mobile Access

Dashboard Creation

Multi-Channel Communication

FTP Monitoring

KPI Monitoring

Real-Time Notifications

Email Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reminders

Automated Scheduling

Service Level Agreement (SLA) Management

Chat/Messaging

Incident Reporting

Dashboard

Root Cause Analysis

IT Incident Management

Alerts/Escalation

Reporting/Analytics

Monitoring

Prioritization

Remediation Management

Incident Management

Communications Management

Mail Server Monitoring

Corrective and Preventive Actions (CAPA)

Secure Data Storage

Issue Auditing

Video Conferencing

File Sharing

Real-Time Chat

Web browser (OS agnostic)

Start for free and scale as you grow. Opsgenie offers various plans for teams of different sizes and maturity. 

https://www.atlassian.com/software/opsgenie/pricing

We also offer volume discounts for larger teams, use the price calculator on our pricing page for more information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

OpsGenie

Live Online

Webinars

Documentation

Videos

Efficiently manage your business' HIPAA, OSHA, and SOC 2 compliance. Our tailored platform is designed for your needs - offering a robust toolkit, customization options, and risk analytics for seamless execution of compliance objectives.

What's Included:
- Privacy and Security Risk Assessments
- Policies and Procedures
- Business Associate Agreements
- Incident Management and Response
- Employee Training
- Support

OpsGenie vs Healthcare Compliance Software

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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