The overall experience has been good, the onboarding process was thorough and customer support is really helpful.

Customer service is poor and that makes or breaks a company. The queries were not always easy to write and trouble shooting them wasn't easily done within the program.

Has improved significantly since being updated and upgraded when the name changed and is now very user friendly.

It's a great tool for keeping track of your brand's social media, blog and media mentions across the web. It's also really easy to use.

The software effectively drew out sentiment, context, and the quantity of messages incoming.

The setup for social listening was quick and easy.

The new audience functionality is great and very helpful. The tool is very helpful to listen to your social audience and gain insight and see the impact of your work.

Great for Small - Medium Sized Business and Focused Monitoring.

It's super easy to use - we have a few people using the tool for different purposes and everyone reports that it's a delight to use and a real time-saver.

Nice integration with Clarabridge for text mining.

Once it's running properly however, it does a spot-on job. I even used to track four individuals who were trying their hardest to damage a company's reputation.

However, the tool doesn't respond well to being pushed too far. Reporting is restricted, team set up has odd quirks, and some of the bonus features detract more than anything.

As a small business owner, I have a small budget and every dollar counts. I love using Falcon.io to manage my client's accounts because it's simple to use, sleek and they have great customer support.

Great analytical solution with a hefty price tag.

Good communication, easy to use interface and happy to help account management team.

At this point we are just riding out our contract until we can cancel.

I like the ease of use when assigning messages to my team. I also like the calendar view and the ease with which can reschedule posts.

We believe that the ability to create applications in the program is one of the best features of the Falcon platform. Besides, what we like about the program is its measure function.

Though there are cheaper subscriptions available, but the number of mentions provided in those plans is very limited.

Super seamless integration of major platforms.

To leverage it at fool capacity it require some serious skills in query wirting.

Overall, we're very satisfied. And are especially happy with Falcon.io's excellent Customer Support.

Always zoomed too far in or out, difficult to navigate the page without messing up feeds, etc.

The queries generate a lot of SPAM or irrelevant mentions, topics, influencers - no matter how many filters and exclusions you add.

Great program to publish and schedule your social media content - especially if you have a lot of content to publish.

Great layout, really easy to use and intuitive, includes all most of the functions needed - all round great design and very user-friendly.

While Vizia was extremely cool, sometimes it was difficult to manipulate. I found my teams struggled at times using it.

Brandwatch is the best value for core brand health monitoring, while still maintaining a competitive edge at higher volumes (1 million+ monthly mentions).

Unlimited User Accounts, API Integrations, Excellent Customer Service.

The tool offers a user-friendly interface, which makes it easy for non-technical people to use the tool without much hassle. Flexibility to create multiple and customizable dashboards is really good.

This is fairly intuitive and have some good analytics you can grab. I like being able to search for content from my other team members and like the ease of sharing assets in the software.

It is the best of the three or four different softwares that I have used over the years. Fairly easy to use, good customer support, etc.

Awesome customer support great fr management tool one of the best tools out there for managing social media account.

I think listening to your customer is key and Brandwatch affords you the opportunity to do so easily. The analytics are super easy to gather and tell the user vital information to customer trends.

The listening tool does not pick up Facebook comments and is often wrong around picking up the sentiment.

This tool was very easy to learn and extremely helpful in reaching out to webmasters to build relationships.

I love it because it will automate your email process and will help you organize all your outgoing and incoming emails.

I dislike the new update that has made it more difficult to track emails at a glance.

Easy to use and a lot of great influencers on Pitchbox.

I love the fact that they already have templates and are super easy to create outbound campaigns. Overall I enjoy using it.

It is a great software to make your outreach process easy and manageable.

It's great because we can pitch many bloggers at once but probably the best feature would finding hundreds of prospects in just a few minutes.

Sometimes I wouldn't get all the replays in the inbox. Errors that would exist for 2-3 hours and then get fixed.

It's great to use for finding leads and prospecting. This function uses keywords for finding bloggers and product reviews lessening the time it takes for me to prospect and find influencers.

I like that there's lots of functions and it's easy to control the campaigns. The customer service is excellent as well.

On-going support has been great too. Answered all my questions and pointed me in the right direction.

Pitcbox is a great tool that will crawl the web and will find link building opportunities relevant to your content and focus keyword.

Pitchbox is an excellent tool for digital marketers looking to streamline their outreach and link-building efforts.

One of the best tools for SEO to go for outreach for link building and other day to day work.

Automates the Most Difficult Part of Marketing.

The tool is very easy to use and it is very helpful for daily basis, My most of the work is done in pitchbox and it very nice tool to use for SEO.

Using this for a long time exhaust their database for finding leads. At times, it give the same result of leads that I already blacklisted.

Downtime of the software is what bothers me sometimes.

I like how it allows you to set up follow up emails and templates, so you have a clear schedule of emails and follow ups going out to contacts. This saves a great deal of time.

The software is great for customzing email outreach. Honestly, one of the best things about Pitchbox is the customer service.

Pitchbox is one of my favorite influencer outreach softwares, they have a lot of great influencers that you can instantly gain access to.

Everything is perfect in this software. Its easy to use and work becomes just so easy to track.

US Dollar

Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.
 

LongDescription

Third-Party Integration

Text Analysis

Influencer Tracking

Customer Segmentation

Charting

Multi-Account Management

Sentiment Analysis

Competitive Analysis

Part of Speech Tagging

Data Extraction

Configurable Alerts

Audience Targeting

Data Import/Export

Multi-Location

Contact Management

Opportunity Management

Social Media Monitoring

Filtering

AI/Machine Learning

Reputation Management

Conversion Tracking

Response Management

Dashboard

Multi-Language

Customer Engagement

Reporting/Analytics

Trend Analysis

Machine Learning

Tagging

Topic Classification

Third-Party Integrations

Keyword Filtering

Campaign Management

Search/Filter

Approval Process Control

Brand Tracking

Collaboration Tools

Data Visualization

Reporting & Statistics

Engagement Tracking

Post Scheduling

Content Management

Campaign Analytics

Automated Publishing

Workflow Management

Social Media Integration

Performance Metrics

Digital Asset Management

Brand Guidelines

ROI Tracking

Influencer Discovery

Commenting/Notes

Real Time Analytics

Multi-Channel Marketing

Multi-Channel Management

Customizable Reports

Activity Tracking

Real-Time Monitoring

Multi-Campaign

Calendar Management

Content Library

Campaign Scheduling

Social Performance Management

Template Management

Campaign Segmentation

Campaign Planning

Real Time Data

Click Tracking

Role-Based Permissions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Automated Scheduling

Customizable Templates

Image Library

Social Advertising

Keyword Tracking

Customizable Branding

Monitoring

Drag & Drop

Social Promotion

@mentions

Competitor Monitoring

Hashtag Tracking

Benchmarking

Access Controls/Permissions

Project Management

Document Storage

Single Sign On

Image Editing

Metadata Management

Real Time Reporting

Categorization/Grouping

Influencer Relationship Management

Faceted Search/Filter

Demographic Data

Contact Database

Brandwatch offers three pricing packages, dependent on needs. All packages include an unlimited number of users, initial training and ongoing support. Data upgrades and additional services available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Brandwatch

Live Online

Webinars

Documentation

Videos

Pitchbox is an advertising agency software that helps publishers and SEO agencies connect with influencers and promote content across channels. The platform enables administrators to identify relevant blogs and discover link-building opportunities.

Managers can delegate tasks and collaborate with colleagues on multiple projects as well as campaigns. Pitchbox allows teams to group leads based on age, stage and relationship status and gain insights into the outreach pipeline. Additionally, supervisors can create and preview customizable outreach emails and launch marketing campaigns on a unified interface.

Pitchbox lets businesses integrate the system with several third-party applications including Ahrefs, Zapier, Majestic, Moz Pro, Slack and Google Data Studio. Pricing is available on request and support is extended via phone, email, knowledge base, FAQs and live chat.


Brandwatch vs Pitchbox

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