Agency Matrix vs myCOI

RATING:

3.7

(102)

Agency Matrix has 102 reviews and a rating of 3.74 / 5 stars vs myCOI which has 46 reviews and a rating of 4.83 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (102)
4.8 (46)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
March 20, 2024
May 12, 2023
Pros/Cons
  • Pros

  • I like how you have the ability to integrate the system with other systems we use day to day to help eliminate extra work and making things more streamline.
  • This system offers a lot of great features to help with ease day to day tasks and offers a lot of great management and marketing functions.
  • Cons

  • It has been hard on occasion to get a hold of customer service.
  • Accounting , lake of companies to rate, looks ugly and.
Read all user reviews
  • Pros

  • The demo was professional and thorough, implementation was incredibly easy, communication with account manager/compliance coordinator is great, platform navigation is easy, and time saved is amazing.
  • The ease of use and navigation of the software is a great feature. Customer support has always been very prompt.
  • Cons

  • Not sure, still getting use to using. Somewhat confusing at times.
  • Sometimes contractors complain please upload for me.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos