UZIO vs VCA Software

RATING:

4.5

(95)

UZIO has 95 reviews and a rating of 4.53 / 5 stars vs VCA Software which has 27 reviews and a rating of 4.89 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (95)
4.9 (27)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
November 17, 2021
June 9, 2023
Pros/Cons
  • Pros

  • I like how intuitive the product is to use, and I love that it allows me to see my benefits and documents that pertain to each different benefit, even though they're all through different companies.
  • I have heard from our boss how much better the pricing is as well.
  • Cons

  • It's not user friendly, employee's struggle to navigate.
  • Also, limited integrations with other carriers. This requires us to do a lot of work on the back end for our clients.
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  • Pros

  • Adjusters like it and it makes them more efficient. Has a good suite of management tools to ensure the adjusters are meeting their goals.
  • Easy to learn how to use. I worked customer service agents and They were very thorough and patient.
  • Cons

  • To be competitive the UI needs a facelift. Other than that I can't think of any other dislikes.
  • It is a little bit property centric rather than being designed around a casualty line of business.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos