All Zoho Cliq Reviews
1-25 of 82 Reviews
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Tanya
Verified reviewer
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Obvious Choice for Zoho Users
We use Zoho Cliq for our team communication. We have one on one chats, and group chats to keep in communication between all of our remote workers. As we don't see each other in person much, having a way to keep a rapport through chat is important to us. In addition we value quick messages to communicate information, or questions.
PROSThe integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.
CONSThe mobile app can have a lot of input lag.
Reason for choosing Zoho Cliq
Integrated already into our system.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Zoho Cliq
I love it and it's a great alternative for those using competitors products that do the same thing.
PROSZoho Cliq is a great way to communicate instantly and seamlessly with anyone on my team. I would be lost without it.
CONSThere is nothing I dislike about this software product. It does exactly what was promised and is very easy to use.
Reasons for switching to Zoho Cliq
it's better and connects to my Zoho CRM
Anonymous
11-50 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed March 2019
I do not understand the need for this program
Overall every Zoho platform we have has made life easier or more efficient. This is a software that does have benefits. It allows us to communicate on an inhouse and professional program. It could be through messages, videos or more. This can make communication easier and more efficient for the office, but it is not perfect.
CONSThis is the most redundant software package I have ever had. Between emails, our office phones and texting I do not understand why we need this software. The only benefit is that it is more professional and exclusively inner office. Yes, I cannot drunk zoho cliq video call my boss, but any professional should be able to do that without this software. I am not impressed and try my best to avoid this software daily.
Susang
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Great platform for internal communication but lacks features
The platform is good, but due to the constant bugs and glitches, my overall experience with it is not so smooth
PROSThrough Cliq, it is very easy to make calls and set up our availability. I like the ease with which I can communicate with my peers using Cliq.
CONSWhile sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back. This glitch makes my experience not so great with Cliq
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Zoho Cliq is a great replacement for
I use Zoho mail for my company, and it was a great discovering when I found that all my employees have this tool. We started to use it as a replacement for other tools that were not corporate, like Skype and Google, and we found that Zoho Cliq has all features and more that your company needs. Normally employees refuse to change, but in this case change was seamless without any complain.
PROSEasy to setup Great mobile apps Reliable Good voice and video quality Excellent features to manage group meetings
CONSWebmail interface is limited and overlap with mails, but there is no easy solution to that.
Reason for choosing Zoho Cliq
It was included in Zoho tools, and it has all the features you need and more. Voice and Video quality, and Group calls are very good.
Reasons for switching to Zoho Cliq
My employees used personal accounts to communicate with others. This was a feature added in Zoho solutions that we had.
Nitin
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Cost effective cloud solutions for team messaging and collaborations
Entirely zoho clique is really affordable cloud solution with lots of useful features for a small or medium team. Team chat works like charm as its multicolumn design helps to reduce clutters while dealing with individual chats. I will recommend it if you're already a existing zoho user.
PROSI have been using zoho products for last 3 years and zoho clique is best option for me and my team to get a better cloud chat application for realtime collaborations. I liked their multicolumn design thats make our work rrally easy to get access to our previous team data. Creating space for team group is really easy and a no brainer work.
CONSFirst and foremost improvement I will love to see is having better management of alerts in the form of in office and out of office or do not disturb. Second, as I have multiple team I need to join multiple accounts but I cannot join multiple team accounts in zoho clique.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Excellent Team Collaboration Software
We do create separate groups for project discussions. This helps us to stay connected. Even though all our employees are located in different places we feel connected because of this tool. Excellent tool for remote work management. It also allows us to make video calls. Zoho cliq has improved our team collaboration and helps us to work effectively.
PROSAll our employees are connected through Zoho cliq. This makes our internal communication easy. It allows us to chat, make calls and share files with our teammates. It has all the features of a chat application. We can even share our screen with our teammates.
CONSUnable to add a new person in between a call. We feel that it’s a bit pricey. There is a delay in mobile notifications.
Santhiya
Verified reviewer
Warehousing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Zoho Cliq Review
Zoho Cliq is user-friendly and easy to communicate. It is effective while also being incredibly simple to use. The mobile application's user interface is more straightforward and concrete.
CONSSometimes message notifications will not get. Keeping track and data across different apps can sometimes be a hassle
Chris
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Favorite tool in a Fully Featured Suite
Staying up to date on current projects and communicating with my team has never been easier. I recommend to my colleagues all the time!
PROSQuick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!
CONSCan feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.
Anyugel
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2018
Very goos tool to communicating with my work team
I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool
CONSI consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful
Hafiz
Warehousing, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Zoho Cliq review
Zoho Cliq turned out to be the perfect partner for remote team collaboration. The low cost limited our expenses, and we got our work done way faster than we had hoped.
PROSZoho Cliq is a cost-effective tool for better real-time collaboration for businesses operating remotely. The automated notifications from this app work the best among all the other alternatives I used in the past. Familiarity with Zoho CRM workspace makes it easier to use Zoho Cliq.
CONSZohoCliq emojis are weird and need to be changed in the upcoming updates. This change will make working more fun. Other than that, I've no complaints because Zoho Cliq does the job perfectly.
Sriram
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Zoho Cliq
Zoho Cliq is a user-friendly communication platform
PROSZoho Cliq helps you to rewrite the message that you have sent before and you can also send the notification for the edited message, multiple chats can be done easily and also provide a high-quality screen-sharing process.
CONSIt is not easy for beginners they need some time to get familiarized with the application. Only Zoho users can use it for free.
Dusty
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Group Meetings and Staying Uptodate
I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.
CONSThe quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.
Celize
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
We are in sync
And we have staff just a touch away. Facilitating communication.
PROSWe always need to be in contact with employees. Zoho Cliq simplifies your team's communication with organized conversations, easy to find information
CONSI can't do a data analysis of participation and poor storage of documents.
Avijeet
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
A helpful collbration tool for small to mid level companies
Overall this is a an amazing software for collaboration and even for teams which just want something to communicate
PROSThe @mentions is one of the most helpful features of this product. Help me not to miss any important message tagged with my name
CONSThe background color sometimes makes me feel that the interface is a little cluttered. Maybe use of a lighter background will be helpful .
Rudy
Internet, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
A simple and basic way to communicate with other teams
Fast and easy widget to integrate with other platforms.
CONSNeeds more features like rooms for webinars.
Mario
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
A business chat
I like that you can have a complete way of communication, not only by texts, you also have voice calls or video calls, it is excellent to always keep your colleagues in touch.
CONSI also like that it is integrated into the mail, I can tell you many positive things about this software. It is very very good.
Soumya
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed November 2019
Good but not impressve
It was good but not that efficient and impressive.
PROSSince we have used the entire ZOHO CRM it looked easy for us to use it..its like any other app for messages.
CONSit was not effective..messages used to deliver late.
Elisa
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
A complete communication system
I like the good quality with which this chat is presented. It looks very simple in the mail but it is really very complete. The App is excellent too. The calls and video calls with a good connection are of excellent quality.
CONSWith the free version we have enough. I thought it was included with the mail but I see that it also has a paid version.
Kamlesh
Computer Software, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Cliq Organisation Chat Software Review
The real time check in check out clock, inside the app Remote work facility
CONSThe message reply and tagging ux ui is not good
Victor
Verified reviewer
Electrical/Electronic Manufacturing, 51-200 employees
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed March 2019
Zoho's slack and Microsoft's Teams
I thought overall business use case was ok. It never really caught on with team members so we have not been using it as much. Also we are not extensively using Zoho suite so that could be the reason.
PROSIt's for quick communication and chat with team members. It also works with projects if you are dealing with multiple people. It integrates with the Zoho environment and it's cheaper than Teams that for sure. You can send files, view audio, view videos on it. Each member of the team can have their own account. Also you can create multiple threads or chat groups so that it doesn't all get mixed up. It also just works in the browser which is great. Don't necessarily have to install the software.
CONSI thought it is still a work in progress. A bit buggy at times. It also does not have emoticons as other chat programs out there. I did have some delays between messages.
Kristina
Verified reviewer
Printing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Zoho Cliq
I am able to switch between conversations quickly, which allows me to do multiple things at once. Also the fact that you can have joint conversations make doing projects and just communicating with a group so much easier.
PROSThe fact that you can have multiple conversations opened up at once in the same screen.
CONSHonestly there really is not something that I do not care for, the software is great!
fazal
Information Technology and Services, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
A good collaboration tool
It allowed us to communicate with other team members using chat, audio chat, channels, and meetings
CONSIts interface is not very user-friendly as compared to the product we switched to and it had less options available or you can say the product we selected had more options to offer than zoho cliq.
Anonymous
501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Fun and easy to use team chat software
It is a cheap software that is easy to use.
PROSFor the price (free to really cheap) you have some great features and support. Features including group and private messaging and a decent protection.
CONSI wish there were more controls for admins. The lack of ability to delete or modify messages can be a potential problem.
Alex
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2019
Work chat made easy
It saves mail time and official group chats are easy to create for general and quick info sharing
PROSAble to chat with colleagues at work and share information ASAP
CONSEase of use difficulty and exploration of functions may take a while