Axero vs Speakap
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.5 / 5
Value for Money
4.4 / 5
4.3 / 5
Customer Support
4.8 / 5
4.5 / 5
Functionality
4.1 / 5
4.1 / 5
Last Review Written
December 19, 2022
December 12, 2019
Pros/Cons
Pros
- My experience (Less than 1 year) lets me honestly say the support team is incredibly helpful (and they are super responsive) when I have a question and I know how to ask it.
- The amazing customer support we got from their team. For every query they tried to help us work on it and understood our use cases perfectly.
- Overall we've been extremely satisfied with the results of our implementation. The Support team is highly responsive and our associates were very pleased with our new site.
Cons
- I'm actually quite terrified to even look at the back end sometimes for fear I will do something irreparable. If you have a team of administrators, or available designers/IT, I say go for it.
- The language module is the worst part of the software. We had to spend days of work doing proper translations form English to Dutch.
- It can be difficult to write articles, having to import images and format content can take a considerable amount of time and effort.
Pros
- Very pleasant interaction, very pleasant delivery and support, and overall a solid team of individuals committed to client/partner success.
- Great to see best practices within our organisation and the speed in which we adopt and execute tools and best practices across our estate.
- Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent.
Cons
- Sometimes The sofware crash of shows a empty screen. But It could be also a problem with my cellphone.
- Speakap is not a documentmanagement system and the search function does not work optimally.
- I miss the option for live video. To manage in advance what the possibilities areideo.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
