---
title: "Staffbase Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Staffbase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Staffbase is a good fit for you!"
source_url: "https://www.softwareadvice.com/intranet/staffbase-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Staffbase Reviews

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[Overview](https://www.softwareadvice.com/intranet/staffbase-profile/)

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# Staffbase User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 80

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.9/5
- Value for money: 4.4/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 59 reviews (74%)
- 4 stars: 21 reviews (26%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The platform makes it easy to share company news, updates, and resources across teams, while its mobile accessibility helps reach employees wherever they are.
- The platform provided an effective way to streamline internal communications, share important updates, and improve employee engagement across the organization.
- Easy integration of the software with Google analytics and SurveyMonkey.

### Most mentioned cons

- some pages are not able to manage all the date we would like to put on.
- The backend structure can be very unintuitive and hard to understand, connecting different organizations sometimes is hard and not very easy to do.
- The representation often is not similiar to the desktop version or is completely destroyed.

## Staffbase customer reviews

Showing reviews 1-25 of 80 (page 1).

### Why staffbase

- Overall rating: 4/5
- Reviewer: John M.
- Verified reviewer: Yes
- Industry: Environmental Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

Exciting

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Real time chat and @mentions make it a worthwhile software

#### Cons

It should be more affordable even for a small firm that is just getting started

---

### Excellent employee app - one platform for everyone

- Overall rating: 4/5
- Reviewer: Claudia K.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Staffbase supported us in finding a solution to integrate the schedules for our driving personnel (data source SAP). This information will soon be available in a test phase.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Employees are at the center of the software. Finally, we reach also our non-desk employees in a timely manner. The software is easy to understand and has helpful plugins that are also being further developed. We will integrate the HR applications with interface to SAP (time recording, vacation planning, etc.) at a later date. According to a survey, this is a great need of our employees and will offer a clear added value.

#### Cons

In the depth, e.g. administration of recipients in forms, there are clear limits. What we are missing is the mapping of a multi-stage workflow. At the moment, this cannot be solved within the Staffbase software. It needs an interface to a specific external solution.

#### Reasons for choosing Staffbase

Staffbase offers a lot of possibilities out of the box, but also clearly shows the limits. This is not necessarily a disadvantage. The company is innovative and continues to develop strongly, so certainly the functions.

---

### Great

- Overall rating: 4/5
- Reviewer: Michelle G.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Super

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I like that you can communicate to specific audiences with the software especially with the channel logic.

#### Cons

the thing I like least is that you can't make proper evaluations of articles for example

#### Vendor response

Hi Michelle, Thank you for taking the time to leave Staffbase a review. We're happy to hear you've had a great experience. We would like to understand your comment about "proper evaluations of articles" a bit more, though. We know how important measuring communications is for our IC pros, which is why the Staffbase platform features extensive analytics to help you measure and maximize your work. More on that here: https://staffbase.com/en/analytics/ Please reach out to your Customer Success Manager, so we can find a way to support you on this topic. Thanks again for taking the time to review and looking forward to continuing to work together! Best, McKenzie & the Staffbase Team

Replied March 2021

---

### Effective Employee Communication Platform That Keeps Teams Connected

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Staffbase was very positive. The platform provided an effective way to streamline internal communications, share important updates, and improve employee engagement across the organization. Its intuitive design, mobile accessibility, and robust communication features made it easy to keep teams connected and informed. While there is some learning curve for advanced functionality, it is a powerful solution for organizations looking to enhance workplace communication.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Staffbase was its ability to centralize internal communications and keep employees informed through a user-friendly interface. The platform makes it easy to share company news, updates, and resources across teams, while its mobile accessibility helps reach employees wherever they are. The customization options and engagement features also support stronger communication and employee connection.

#### Cons

What I liked least about Staffbase was that some advanced customization and administrative features can take time to learn and configure effectively. Depending on the organization's needs, certain integrations may require additional setup, and the platform can feel feature-heavy for smaller teams that only need basic communication tools.

---

### The best social media management tool on the market

- Overall rating: 5/5
- Reviewer: Steffen S.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Dirico.io is the perfect solution for us. We do all the social media stuff inhouse and it really let's us focus on the content and makes all the planning stuff a lot easier. I can do nothing but recommend this solution. Important: We already evaluated differnet tools after we use dirico.io for a year and dirico convinced us again.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Dirico.io manages multiple social media channels and you can easy copy / paste / crosspost the content you have. The built-in media center makes it possible to crop and edit images without even loading photoshop on your pc. It's super easy and super fast. Also there are many updates and improvements throughout the year.

#### Cons

Sometimes - this depends on the browser - the UI could run a little bit more smooth.

#### Reasons for choosing Staffbase

You definetly get more for your money and there were several nice features like placeholders and the media managment that we didn't get elsewhere.

---

### Optimize employees communication with Staffbase.

- Overall rating: 4/5
- Reviewer: Yasmine N.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

Staffbase has enhanced employees communication in our organisation. The product allows instant messaging, pulse surveys and supports surveys and polling.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Software general usability and effectiveness in employees recognition. Easy integration of the software with Google analytics and SurveyMonkey.

#### Cons

The product is exemplary when it comes to internal communications. Customer care services providers of the tool are also very helpful.No dislike

---

### Staffbase mobile App & social Intranet

- Overall rating: 5/5
- Reviewer: Nicole M.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

improved internal communication, all employees have the access to the companies documents (in the right version), the can collaborate, the native app is fantastic

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

About Staffbase I like the easy handling the most. We have created our mobile App and Intranet in a very short amount of time and are very happy with it. The employees can now collaborate on this platform and the communication doesn't go one way (from the management to the employee) like before.

#### Cons

I miss the Active Directory (Azure AD) synchronization

#### Reasons for choosing Staffbase

Because of the excellent consultants at Staffbase and the easy to use administration center

#### Vendor response

Hello Nicole, Thank you so much for taking the time to leave a review. We're really glad to read about the comms challenges you've solved using Staffbase. To your point about Active Directory, we've been supporting SCIM 2.0 since early this spring. So, syncing your Staffbase platform with Azure Active Directory (as well as a bunch of other user management and HR systems) is not only possible but also even more seamless than before. You can read more about that in our release blog here: https://staffbase.com/blog/new-chat/ If you'd like further details or need any support, please reach out to your Customer Success Manager. Thank you again for such a nice review. We appreciate working with you and look forward to your future success with Staffbase. All the best, McKenzie & the Staffbase Team

Replied December 2020

---

### Perfect platform for franchisee communication

- Overall rating: 5/5
- Reviewer: Thomas L.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The platform is easy to handle and very intuitively. We use the APP to share information of project details, sharing know-how and expertise as well as to create a common belonging of our franchisees.

#### Cons

At the moment, there is nothing I could name.

---

### Great platform for internal communication

- Overall rating: 4/5
- Reviewer: Simon K.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Flexibility, potential user engagement, customer service through support, regular further developments

#### Cons

There is nothing major about this solution that I don't like.

---

### We are now reaching all of our employees

- Overall rating: 5/5
- Reviewer: Ugurcan B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

easy to us own branding desktop and mobile version

#### Cons

chat functions could be improved (multiple upload and delete chats) Login via biometric sensors

#### Vendor response

Hi Ugurcan, Thank you so much for partnering with Staffbase and taking the time to leave us a great review. We really appreciate the feedback. We thought you'd be happy to know that with Release 4.5 in December of 2020, deleting Chat messages is now possible. Learn more about all our updates here: https://staffbase.com/blog/release-4-5/ All the best, McKenzie and the Staffbase Team

Replied February 2021

---

### Erleichtert die Arbeit im Team enorm

- Overall rating: 5/5
- Reviewer: Gerrit M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2020
- Review source details: This review was submitted organically. No incentive was offered

Wir haben einen sehr guten Eindruck. Unser Content Marketing ist mit dem Einsatz der Software deutlich professioneller geworden.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Wir können alle unsere Freigabeprozesse hier abbilden und automatisieren. So gehen alle Posts entsprechend des integrierten Redaktionsplans online. Auch die Medienverwaltung und die eingebaute Bildbearbeitung sind sehr hilfreich und sparen eine Menge Zeit.

#### Cons

Es hat etwas gedauert, bis wir alles eingerichtet haben. Aber der Aufwand hat sich gelohnt und das Team von dirico hat dabei über den Chat unkompliziert geholfen.

#### Reasons for choosing Staffbase

Besser passendes Pricing, größerer Funktionsumfang, sehr häufige Feature-Updates und deutsch/englischer und schneller Kundensupport.

---

### App Einsatz bei der Deutschen Bahn AG

- Overall rating: 5/5
- Reviewer: Kai P.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Auch bei der Deutschen Bahn haben sich myBahn -Apps als Software as a Service (SaaS) in Krisenzeiten bewährt. In solchen Sondersituationen sind diese Apps ideal dazu geeignet, bei allen Verantwortlichen den gleichen Informations- und Wissensstand sicherzustellen, weil Informationen schnell per Push-Funktionalitäten auf Mobiltelefone verteilt werden können, die mittlerweile fast jeder bei sich trägt. Das beweist, wie wirksam die Informationsströme in Krisenzeiten mit App-Lösungen unterstützt werden können

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Diese App-Lösung erlaubt es, schnell eine individuelle App (iOS und Android) für die Verteilung von Nachrichten zu nutzen. Je nachdem für wen eine Nachricht relevant ist, wird diese Kanalbasiert entweder an alle ausgespielt oder gezielt an Nutzer an bestimmten Standorten oder in bestimmten Funktionen übertragen. Für jeden Beitrag kann individuell bestimmt werden , ob eine Push-Benachrichtigung oder ggf. E-Mail Benachrichtigung ausgespielt werden soll. Lesebestätigungen und Kennzeichnungen unterstützen dem Nutzer bei der Unterscheidung der Content-Relevanz Durch automatische Übersetzungen und Mehrsprachig abgelegten Content, lassen sich wichtige Inhalte schnell global verteilen.

#### Cons

Bisher fehlen noch : Benutzerfreundliche Rückdatierungsfunktion von Beiträgen . Automatische Löschung von inaktiven Nutzern. HashtagbasierteClusterung von Beiträgen.

---

### Gute Wahl

- Overall rating: 4/5
- Reviewer: Frank F.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Bessere Information der operativen Mitarbeiter.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ein super Intrument für die Interne Kommunikation - einfache Erstellung von Beiträgen

#### Cons

Mitarbeiterinnen und Mitarbeiter wünschen sich eine bessere Chatfunktion

#### Reasons for choosing Staffbase

Bestes Angebot

---

### further develop solutions together

- Overall rating: 5/5
- Reviewer: olga F.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

committed, competent, based on partnership

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

simple and logical handling, quick solutions

#### Cons

lack of functionality in chat, easier handling of events

#### Vendor response

Hello Ogla, Thank you very much for taking the time to leave us a review. We're happy to work together with you and i+R Gruppe! We released some major updates to our Chat this spring and are continuing to work towards offering the best possible experience for our customers. You can read more about that here: https://staffbase.com/blog/new-chat/ Feel free to reach out to your Customer Success Manager if you'd like to discuss further. We really appreciate your feedback and look forward to continuing our partnership with you. Best, McKenzie & the Staffbase Team

Replied October 2020

---

### Die Nr.1-App für interne Kommunikation

- Overall rating: 5/5
- Reviewer: Lukas S.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Die vertikale Kommunikation, auch mit allen Non-Desk-Employees, die wir über klassische Medien kaum erreichen funktioniert hervorragend. Horizontale Vernetzung zwischen Beschäftigten, Teams und Bereichen bekommt eine ungeahnte (positive) Eigendynamik und insgesamt stärkt der Einsatz der App das Zusammengehörigkeitsgefühl enorm. Workflows/Geschäftsprozesse zu integrieren, steht bei uns noch am Beginn, nimmt aber auch schrittweise zu.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

sehr userfreundliche, intuitive Menüführungen, für Admins, Redakteure und User keinerlei technisches Vorwissen nötig; großartiges Team, sowohl in der Technik, als auch Customer Care; kontinuierliche Verbesserung und neue Features in Absprache mit den Kunden; "community-building" zwischen Anbieter, Kunden und sogar horizontal zwischen Kunden funktioniert toll

#### Cons

Verzögerung bei der Listung im iOS-App-Store (lag aber mehr bei Apple, als bei Staffbase selbst)

---

### Top Produkt mit Top Leistungen

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Ein Boost bzw. Revolution in der internen Kommunikation.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Das Produkt ist sehr einfach zu bedienen und einzurichten. Der Kundensupport exzellent.

#### Cons

Mehr Integration mit Drittsystemen (Suche etc.)

---

### Great solution for internal communication

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

With the staffbase solution, we are able to improve the internal communication at the various locations. Moreover, we can distriubute important information to all employees all over the world in a very short time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.

#### Cons

well that's difficult, but so far there is nothing we dislike

---

### Staffbase Revies after 6 moths of using

- Overall rating: 5/5
- Reviewer: Denise K.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The team ist very couteous, helpful and we always have al lot of fun together. Continuosly improvements and updates. We are very satisfied with working with staffbase.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It´s easy to use, understandable und usable for all employees

#### Cons

No personal meetings with the Team, but always virtually with cams.

---

### Rating from [SENSITIVE CONTENT HIDDEN]

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great experience. Amazing support.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great customer support and easy handling

#### Cons

Some of the functions are still not available

---

### Tolle Lösung zur Verbesserung der internen Kommunikation

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Intuitive Bedienung, hohe Nutzerfreundlichkeit, tolles Onboarding-Team mit kurzen Kommunikationswegen

#### Cons

Wir haben nichts zu beanstanden

---

### Quick and very good support in every sense

- Overall rating: 5/5
- Reviewer: Claudia R.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

When questions arise, the project manager and/or suppport team is easy to reach. Very kind handling and helpful.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product is easy to use, clear and we like the look, layout options and functions.

#### Cons

Some additionally features are currently in development, that we are looking forward to.

---

### Einfach, schnell, flexibel

- Overall rating: 5/5
- Reviewer: Michael K.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Großartiges Produkt. Wir haben die Wahl nicht bereut.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Für den User sehr einfach zu bedienen. Für den Administrator flexibel anpassbar. Läuft stabil und schnell. Ein Tool, das man gerne benutzt.

#### Cons

Manchmal wünscht man sich ein bisschen mehr Flexbilität, bei den Möglichkeiten, Beiträge "schön" zu machen. Eine Möglichkeit, Push-Mitteilungen für jeden Kanal extra zu steuern, fehlt.

---

### Great tool

- Overall rating: 5/5
- Reviewer: Dominic S.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use app for our employees, great possibilities, great support

#### Cons

some features to be improved, but overall: good

---

### How to improve internal communication and make employees happy

- Overall rating: 5/5
- Reviewer: Anna V.
- Industry: Retail
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Staffbase is easy to use and easy to administer. Our Employees are happy about this improvement and had no difficulty in learning how to use it. Customer Support is great - they help immediately and our key account manager alyways listens to us.

#### Cons

As one of the many customers we have only small power to influence future improvements on Features. However they always try to find work-arounds.

---

### Out-of-the-box app for our company

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Product usage: Used unspecified for unspecified
- Reviewed: February 2015
- Review source details: This review was submitted organically. No incentive was offered

Very easy to get started. Inviting my office staff was straightforward (via email) and for our drivers the EmployeeApp provided access codes which I could print and hand them over. We use it for three things: 1. Company blog: once a week I write a longer article on recent business developments. 2. Push notifications: several times per week there are messages we want to get out to everyone. In EmployeeApp you can send them with push notifications which is a handy feature. You can also target specific groups inside your organization but we haven't used this yet. 3. Documents: we have a few documents and guidelines everyone should have access to. We created a page in EmployeeApp for them and uploaded the documents.

## More reviews

[Next reviews](https://www.softwareadvice.com/intranet/staffbase-profile/reviews/?page=2)

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Staffbase Reviews, Pros and Cons - 2026 Software Advice