About eSwap

eSwap is a cloud-based inventory management solution, which helps businesses streamline processes related to workflow automation, B2B eCommerce, delivery tracking, order synchronization and more. Professionals can gain visibility into profit, sales or return metrics based on location, customers and channels on a centralized dashboard.

Key features of eSwap include order routing, warehouse management, invoicing, search functionality, reporting and barcode scanning. Administrators can automate workflows for creating or routing sales orders, track purchases and transfer stock between warehouses according to requirements. Additionally, businesses can manage returns, print labels, sort products using tags and compare shipping across multiple carrier...


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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of eSwap

Overall rating

5 / 5 stars

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December 2020

User Profile Picture

Ritvars from Ledus UK

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Electronics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Industry's leading Inventory Management platform for SMEs going live with their eCommerce Shop/Store

We are absolutely thrilled by the professionalism that eSwap.Global team have provided during this set-up period in these difficult times. I, as a director of my business have always wanted to launch a successful eCom retail/wholesale supermarket, and eSwap.Global team were at the forefront with its forward-coming and welcoming [SENSITIVE CONTENT HIDDEN] eSwap.Global have managed to provide a real growth opportunity to us. The appointed specialists are of a high-calibre, knowledgeable about Amazon, Shopify and other multi-channel marketplace integrations and are capable to adjust product data and data sync to these channels correctly, and I believe not only for our complex business, but also for many other clients to come.

Pros

+ Excellent Technical Support! (We would give 10-stars here) + Straight-forward API linkups + Very detailed platform configuration options + Provides own PO, SO, Invoice auto-issuance system + eBay integration + Amazon integration (UK, EU and North America) + Hosted eCom platform integrations (Shopify and BigCommerce) + Self-hosted eCom platform integrations (WooCommerce, Magento) + Broader market outreach integrations (Google Shopping, Walmart, Wayfair, Bonanza, Etsy) + Supports 3rd party order management platform integration (Vend) + Accountancy platform integration (Xero, QuickBooks online) + Major international delivery courier support (UPS, DHL, FedEx) + Email Marketing integration (Mailchimp) + Payment gateway integration (Stripe) + Most importantly, supports FTP input and output feed creation!

Cons

- Because we run a very technically difficult eCom product data, that contains iFrames, various data points, and inventory sync times, with listings exceeding over 100k items that are consolidated from over 14-suppliers, we had to work side by side with the eSwap.Global technical team on daily basis to make relevant adjustments in order to make the data uniform and compliant to the standards of the selected eCom platforms and multi-channel marketplaces. This is not a drawback at all, rather a reality check for those vendors that are running supermarket-style inventories, advising to be ready to co-operate with the FANTASTIC eSwap.Global technical team and appoint technically knowledgeable eCom Product Managers in order to ensure smooth implementation of the data into the advised marketplaces. - there are no other drawbacks to mention!

Reasons for Choosing eSwap

What I appreciate most about eSwap.Global was the courtesy and professionalism shown by the company's [SENSITIVE CONTENT HIDDEN] at the initial state of development. The [SENSITIVE CONTENT HIDDEN] professionally on-boarded our business into their platform, had patience and professionalism to carry us through the complex implementation stages, that no other company in my personal professional experience has done, even when I had worked for other employers before in the consumer item eCom field. If you ask me personally why I chose to work with eSwap.Global, the answer is simple, because I admire personal approach, correct technical execution, and most of all I like to work with humans.