Infoplus
About Infoplus
Infoplus Pricing
Starting price:
$795.00 per month
Free trial:
Not Available
Free version:
Not Available

Other Top Recommended Inventory Management Software
Most Helpful Reviews for Infoplus
1 - 5 of 111 Reviews
Rob
501 - 1,000 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed April 2023
IP 3P Review
Frank
Warehousing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Infoplus has help changed the way we do business, for the better
I mentioned them mostly in the "Pros" section, but in short, Infoplus has afforded me the following benefits: Ability to see and analyze entire operation process in real-time Ability to provide customers with high-end and reliable customer portal experience Ability to seamlessly integrate with prospects that show interest in our company (A huge selling point) Unlimited reporting potential and data that has allowed us to gauge our past and present performance like never before. I truly believe Infoplus will allow me to take my business to the next level.
PROSEase of Use - Obviously, the biggest hurdle in changing software is dealing with employee and customer reluctance to learn something new. Fortunately, Infoplus makes it really easy to use and navigate their software. They also have many helpful tool tips, and easy access to their Knowledge Base which really helps make the transition go smoother. Real-Time Tool - I can't stress enough how helpful it is to have valuable data shown in real-time. There are literally endless reporting options you can use which allow you to monitor and run your company. Before Infoplus, I was in the dark on so many things. Now, I have real-time data telling me if orders are late, employees are not producing, or a certain customer's shopping cart has unexpectedly stopped communicating. Having these tools at my disposal is invaluable, and I'm not sure how I functioned before without them. Reliability - Having the ability to tell virtually every customer that "We can connect with your system" is a huge game changer. Not only that, but having the system be reliable for them is an asset that cannot be overstated. We never have to worry about downtime or issues that interrupt our customer's ability to utilize the portal, and that's a huge benefit over our previous software. Customer Service - Their customer service is 2nd to none. If I wasn't limited by characters, I would continue to commend just how crucial they've been in helping our business run smoothly.
CONSAny small issues we had during transition we're rectified by their excellent customer service team. I can't commend them enough for the hard work they continually put into their product.
Reason for choosing Infoplus
The benefits of the software were immediately evident, and of course, the most crucial part of making this decision. However, unlike the majority of other companies we looked at, Infoplus was willing to work with us and be flexible. Whether it was language in the contract, or how to utilize a proper FIFO rule, they worked with us unlike many of the other companies we contacted. Infoplus's willingness to be flexible, and in some cases adapt, to of our way of doing business is what ultimately made the decision for me. I'm very happy we went with Infoplus, and I hope this review helps someone who is searching for a new warehousing software.
Reasons for switching to Infoplus
Simply put, our old software was antiquated.
Tim
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed April 2023
review
Use what they have, if you can teach your self the products they are great, getting more from them can be an issue.
PROSThe switch was easy, the team was helpful, training was good.
CONSThe integration we use requires updating at Infoplus, we have to push them to complete the projects. The general communications for us, without paying for the extra chat services, has been poor. If we want something special the script process is cumbersome. Missing some reporting abilities, they are not an ERP system.
Reason for choosing Infoplus
We liked the order processing and where able to develop a re-stock order process using the exports. The exports available are very good.
Reasons for switching to Infoplus
Foreign company, lacking features and support
Ryan
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2020
eCommerce and Retail Operations
InfoPlus is open source which gives us lots of flexibility. It a "Plug n Play" type of system. This allows us to customize it to our needs to get what we want.
CONSThis software can be difficult to take full advantage of if you do not have a developer on staff. The company does not provide the option to pay for a developer from their team to customize the product for you. They will answer questions and get your developer going, but you must bring your own developer to the table.
Reasons for switching to Infoplus
We needed a more sophisticated solution.
Vendor Response
Hi Ryan, Thank you for the candid feedback! You'll be happy to know that we recently launched a "professional services" department to engage with our customers on a deeper level and offer that hands-on solution you speak of in your review. Scripting, smart documents, optimization etc.. I've provided the link to the pro services ticket submission if you ever want to take advantage of it! https://www.infopluscommerce.com/submit-pro-service-request
Replied March 2023
Molly
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Thankful for Infoplus
Easy to customize if you understand computer coding. Once you learn it, you can do almost anything!
CONSI have a few problems that they haven’t been able to solve for me.
Reasons for switching to Infoplus
Infoplus was better at warehouse management.
Vendor Response
Hi Molly, Thank you for the positive review! We're extremely interested in hearing more about the few problems we have not yet been able to resolve for you. We now have a professional services department that will engage in more hands-on approach with our customers to find solutions that lead you to success. Our support team can field your issues and push them to pro services as needed. Thank you!
Replied March 2023