I was skepticle at first because we have been doing business for more than ten years just fine, but after seeing the demo, I realized how much my business could improve. And improve it did. We went from six dispatchers often working overtime to one dispatcher working part-time. Our drivers are much more efficient and scheduling has been so easy. The tracking feature has also been effective because our deliveries hardly ever get missed. People know exactly where their package is and what time it's arriving. They are either at home or on their phone to let us in the building, etc. We are super happy with it's here so far.

I seriously can't think of anything I don't like about it. When there's a new feature, it does take some learning but their new features have all been very helpful for our business and I love that they are always improving their system even more.

It is easy to use It has all the required and additional features Its price is good with respect to features and other similar applications

I have not faced any bad experiences while using the application

It was easy to set up. Lots of feature that covers a wide range of activities useful for both small and growing companies.

It is over delivering in some aspects that would make some activities feel redundant.

Customer services is ok; they even have somebody who might not be customer support but speaks Spanish and has helped us a lot.

The onboarding process was fast and straightforward. They perfectly understand the need to control routing and have optimized dispatching time. The chance of human error has also been reduced.

So far we haven't had a problem with them, we have been working with them for a year only.

It was really easy to set up and get started. Easy integration with Shopify store. App is very intuitive and runs smoothly.

So far, haven't encountered any issue with it.

it has so many great features, like proof of delivery, which is great for making sure that package has arrived safe and sound. another feature that is really helpful is live tracking and route optimization

I have no specific cons in mind, and I think it's doing a great job.

I like how interactive and easy the app is to use.

I think the breadth of the directions could be improved a little.

Is friendly user and gives useful information

Nothing important to mention, in overall everything is good.

Consolidation of different packages and flat rate

Not same delivery day for some areas in town