My experience with this team, which I have worked with for awhile now, has been incredible enough for me to write this review lol. They have gone above and beyond time and time again, to ensure that their product is dependable, reliable and cutting-edge. They have always been true to their word, very responsive and caring support team. Every employee from magestore I have worked with truly cares about their product and the businesses that use it. It feels more like a partnership sometimes and I cannot express the importance of that feeling. They are constantly improving and releasing new features also. They have made a believer out of me and probably my whole staff as well. Thank you Magestore team!

The customization options are endless. We have customized this platform around the needs of our business and it has allowed for exponential growth. There is no other Magento solution that comes even close. I've looked at them all.

Magento is a beast that takes patience, determination and a lot of work to tame. Every Magento instance becomes unique and different from each other which sometimes has to be debugged. Extensions can cause conflicts with each other, it's just Magento's nature. I can't stress the importance of understanding this point. It's not a con on magestore but an important thing to consider. Magento is not plug and play.

Lots of learning for myself and my team to work with Magento. Once we understood the product, we could better communicate to Magestore about our issues. Magestore recently started hosting our server and the cost was 1/3 of what we paid before, and the speed was double. Magestore created a very good POS for us, we had some glitches in the beginning, but they were able to resolve the issues for us. We have been using Magestore for about 3 years now, and we had many struggles with Magento. I would say 3 years in we have a very good website and POS that I am very proud of that works exceptionally well. But it was not without hard work from our side as well as Magestore.

Great communication and ability to actual do what you ask.

Magento is a complicated program, but Magestore has a good understanding on how to implement the software. So far, Magestore has outperformed all other POS companies we worked with in all areas.

Couldn't fault them really. We had some minor setup and installation issues on our heavily customised MAgento store but the guys [sensitive content hidden] were very patient and quick to respond to all our queries. We had some issues which were related to other extensions we had but [sensitive content hidden] helped us resolve those also which they obviously didn't need to do.

Speed. The POS syncs quickly and is very responsive for the guys in the shop

Nothing really apart from maybe an option to customise the receipt template however it's really not that much of a big deal.

The integration done by the Magestore team was ok.

What can be improved: as a beginner, I would have appreciated more help configuring printers, barcode scanners, cash drawers (ready-to-use solution), barcode impressions (hard to configure), gift card (our salesperson need to go to the backend of Magento to find the gift code when a customer buy one, translation for gift cards on the website were missing, gift card impression should be on a standard format page so customer can easily print it), customize delivery method require to customise development to be implemented, no gift receipt.

The Magestore team’ responsiveness was consistently impressive, and they handled installation and issue resolution remarkably quickly. Jessie was always eager and enthusiastic about helping us and we look forward to further collaborations in the future!

Magestore’s POS was our ideal solution for seamlessly integrating our new Magento website and POS system. Having everything in one place has simplified our workflow significantly!

Magestore's POS is very easy to use and is intuitive. The good thing about Magestore is we can organise to include new features as we need them, and we'll likely discuss adding a "daily, weekly, monthly" sales tab on our POS.