We have completely redesigned our business head to toe, utilizing a custom delivery software aspect that would not be possible without the folks at Orderwerks. We are incredibly thankful for everyone's help at Orderwerks in helping us achieve our goal of going paperless by 2024 early! Orderwerks has helped us become more efficient, cutting our overhead administration costs and increasing productivity and development.

From order management to providing exceptional customer service. Orderwerks ALWAYS goes above and beyond to ensure that we are satisfied! When working through issues or questions, the service we receive is always lightning-fast and incredibly thoughtful. Out of the dozens of ERP/Order/Quote/Delivery management software, Orderwerks has surpassed them in EVERY category.

Cons would not be the correct word to use. If we have a problem or suggestion, Orderwerks immediately takes the suggestion under development and creates a solution to the problem, typically within DAYS. The fastest turnaround I have ever witnessed in software development.

Customer focused Delivers in short time frame Positive

Easy to use. Even for team of users who are not mostly used to paper and pen.

Currently I like everything. Anything I asked to change was addressed or put in our Backlog for later development.

[SENSITIVE CONTENT HIDDEN] is an excellent, professional, and helpful individual who addressed my questions and concerns quickly and thoroughly throughout the project implementation period.

As a report developer and database architect, I found the software easy to integrate into our existing product. The front-end interface is intuitive to work with.

In order to import data, needed an additional SSIS add-on license from ZappySys.

Our experience with Orderwerks has been phenomenal. [SENSITIVE CONTENT HIDDEN] works with you every step of the way to help map out how the platform will fit into each part of your business. It is great for field sales reps to enter customer orders (works offline, which is a major plus for us), and it simplifies the order fulfillment process for our back office operations. It brings our entire Order Management operation under one platform, making the entire process much simpler.

The level of customization the Orderwerks platform allows you to best suit your business workflow is very extensive. Customer segmentation and setting of specific customer pricing is also extremely customizable. Every step from order entry to order fulfillment can be tailored to your specific business needs. Multiple integrations, like Quickbooks Desktop, connects order management to billing/invoicing. Shipstation integration is also a plus.

Depending on your business structure/workflow, the implementation process can be lengthy.

Overall, a solid solution for our business needs, with a product scaled for our business needs now and for future growth.

A great experience all around. From the discovery phase, to install, and end user activation, [SENSITIVE CONTENT] and the Orderwerks team, were thoroughly partnered with us. We migrated from a Sales Rep Order Management application we’d used for years and had a specific timeline to go live with a solution. Orderwerks made it happen! [SENSITIVE CONTENT] and his team ticked all the boxes we needed and implemented a few more to ease our sales team into the application.

We had wish list specs that were addressed as we moved through the onboarding process. The software performed as expected, with a few extras we discovered along the way.