SkuVault
About SkuVault
Awards and Recognition
SkuVault Pricing
Starting price:
$449.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Inventory Management Software
Most Helpful Reviews for SkuVault
1 - 5 of 55 Reviews
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Ease of Use and Customer Service
Customer service is on point in terms of timely support and helpfulness. Calling and getting an answer on questions helped quite a bit. The WMS is great and very responsive. Integrations went smooth.
CONSThe times at which it updated inventory to the store was debatable as in time frames. I ran into inventory issues especially with low stock inventory. I found the scanning process of the SkuVault was very repetitive with extra steps when used in conjunction with other shipping software
Hallan
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Exactly what we were looking for.
Excellent experience, almost no issues what so ever. If we do run into a problem, their customer support is fast, clear, and helpful. The implementation and initial setup was a longer experience than we thought, but because we had a lot of internal decisions to make, but their implementation team was always available to help.
PROSSome features are daily essential to our business model, such as picking items, quality control, inventory management, reordering and replenishing, the ability to use scanners, multiple users, etc...
CONSPerhaps the interface and layout of how the products and catalog are displayed could be more flexible and adjustable.
Reason for choosing SkuVault
Because folks from Channel Advisor recommended SkuVault for such great connectivity with their platform.
Reasons for switching to SkuVault
We needed more functionalities and a more robust technology.
Colton
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2024
Great for excel uploads, Software itself is Budget quality.
Useful under a specific set of circumstances, otherwise not great.
PROSIt allows a lot of excel importing and exporting. We created an extremely efficient system using Excel and SkuVault allows importing and exporting that facilitates our Excel system.
CONSThe system itself is not great. It always has errors during high volume periods of the year, customer service is worse than useless, and the most important parts of a WMS are all mediocre at best. Not the right fit for anyone handling more than a couple hundred orders a day.
Reason for choosing SkuVault
Our budget forced us to choose SkuVault over other options, however most of what we do is using excel uploads since the system itself is not that great. We are planning on changing software.
Will
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Amazing Software - Must have for small business
Amazing experience. These guys are the best.
PROSLove the ease of use. Tons of videos and help articles to explain how to do anything in the software. If that doesn't help, then they have amazing customer support. They are always innovating the software to make things more streamline and cater to other industries. Another pro is the product feature submission. If you have a suggestion on how making something more streamline, they welcome these ideas.
CONSThe only thing that was challenging was getting the 10's of thousands of sku's set up in the system and barcoding everything but that is something that is unavoidable with any software. My other con was that I didn't use this sooner :)
Reason for choosing SkuVault
Price, Easy to use, Met all the needs we needed for the business.
Patrick
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
SkuVault is the Industry Leader in inventory management for SMB's
I researched at least a lot of different tools before coming to SkuVault, but I chose SkuVault because they were obviously customer centric throughout their sales, onboarding and support. Their sales team met with me and thoroughly answered all my questions and made sure everything I needed could be managed in SkuVault. Their onboarding team put together a custom implementation plan and met every week to make sure things were set up properly. As we continued to use the system, support was on point to quickly answer any questions we had.
CONSWe are currently only utilizing a fraction of SkuVault's offering. It would be nice to have a more streamlined user interface that only showed what we are using and hid what we are not using. This would help us in onboarding new employees and limiting mistakes.
Reason for choosing SkuVault
The team and the focus on customers
Reasons for switching to SkuVault
Finale was difficult to implement and had sub optimal customer support