CaseFleet vs Veriato Workforce Behavior Analytics

RATING:

4.7

(38)

CaseFleet has 38 reviews and a rating of 4.71 / 5 stars vs Veriato Workforce Behavior Analytics which has 127 reviews and a rating of 4.2 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (38)
4.2 (127)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 15, 2024
May 2, 2024
Pros/Cons
  • Pros

  • I like that I can list the claims, the issues, the elements, and tie the facts to them.
  • It is a very useful and powerful tool for any litigator's arsenal.
  • Cons

  • Tagging is easy, but after that it is very frustrating. When I review facts based on the issue tags it seems there is no way to access the facts via the reviewer.
  • The visual timeline representation graphic was difficult to use if the chronology was incomplete.
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  • Pros

  • The vast feature set is the best part of this software. The granularity in the amount of information you can capture is impressive.
  • Technical support is fantastic when an issue does arise.
  • Cons

  • Completely derails the the program when a system update takes place. So, when you have multiple computers that need to get reconfigured after an update, it's extremely difficult to make that happen.
  • The subscription model was added after we purchased a licensed version. It created a lot of frustration in our IT department.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos