# Best 15 HelpDesk Alternatives in 2026 - Software Advice > Find the top HelpDesk Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Customer Service Software for your business. Source: https://www.softwareadvice.com/issue-tracking/helpdesk-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) / [HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/) / HelpDesk Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/)[Reviews](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Alternatives # Best 15 HelpDesk Alternatives HelpDesk 4.6 [(180)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top HelpDesk Alternatives Main Product HelpDesk 4.6 [(180)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.40Value for money - 4.53Customer support - 4.42Functionality Pricing Starting at $29.00 per month Get Price Top Alternative Salesforce Sales Cloud 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Top Alternative Zendesk Suite 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Supportbench 4.9 [(116)](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.84Value for money - 4.88Customer support - 4.73Functionality Pricing Starting at $32.00 per month Get Price Top Alternative Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Top Alternative LiveAgent 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## HelpDesk Alternatives [### Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Salesforce Sales Cloud - Activity Dashboard - Activity Tracking - AI/Machine Learning See All 3% Shared Features with HelpDesk - Engagement Tracking - Template Management ### Integrations Comparison 92% Unique Integrations for Salesforce Sales Cloud - Birdeye - Box - ClearSlide See All 8% Shared Integrations with HelpDesk - Slack - WordPress - Zapier See Salesforce Sales Cloud Screenshots [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 3% Shared Features with HelpDesk - Customer Service Analytics - Interaction Tracking ### Integrations Comparison 97% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 4% Shared Integrations with HelpDesk - HubSpot CRM - Jira - LiveChat See All See Zendesk Suite Screenshots [### Supportbench](https://www.softwareadvice.com/help-desk/supportbench-profile/) 4.9 [(116)](https://www.softwareadvice.com/help-desk/supportbench-profile/reviews/) Starting Price: $32.00 per month Free trial Free version Starting Price: $32.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Supportbench - Access Controls/Permissions - Activity Tracking - AI Copilot See All 5% Shared Features with HelpDesk - Interaction Tracking - Third-Party Integrations - Workflow Management ### Integrations Comparison 58% Unique Integrations for Supportbench - Harvest - Meta for Business - Microsoft Teams See All 42% Shared Integrations with HelpDesk - HubSpot CRM - Jira - LiveChat See All See Supportbench Screenshots [### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Salesforce Service Cloud - Activity Tracking - Alerts/Notifications - Autoresponders See All 3% Shared Features with HelpDesk - Routing - Third-Party Integrations ### Integrations Comparison 100% Unique Integrations for Salesforce Service Cloud - CRM Analytics - Elastic Enterprise Search - Five9 See All 0% Shared Integrations with HelpDesk - No shared integrations See Salesforce Service Cloud Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 93% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 7% Shared Features with HelpDesk - Customer Service Analytics - Interaction Tracking - Routing See All ### Integrations Comparison 93% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 7% Shared Integrations with HelpDesk - HubSpot CRM - Jira - Shopify See All See LiveAgent Screenshots [### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 93% Unique Features for LiveChat - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All 7% Shared Features with HelpDesk - Engagement Tracking - Interaction Tracking - Visual Analytics See All ### Integrations Comparison 93% Unique Integrations for LiveChat - 1CRM - 1Password - 2way See All 7% Shared Integrations with HelpDesk - GitHub - HubSpot CRM - Jira See All See LiveChat Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 7% Shared Features with HelpDesk - Case Management - Engagement Tracking - Routing See All ### Integrations Comparison 92% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 8% Shared Integrations with HelpDesk - GitHub - Jira - Shopify See All See Freshdesk Screenshots [### Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Starting Price: R$35.00 per month Free trial Free version Starting Price: R$35.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Milvus - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications See All 3% Shared Features with HelpDesk - Interaction Tracking ### Integrations Comparison 100% Unique Integrations for Milvus - WhatsApp 0% Shared Integrations with HelpDesk - No shared integrations See Milvus Screenshots [### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Starting Price: $24.17 per month Free trial Free version Starting Price: $24.17 per month Free trial Free version ### Features Comparison 95% Unique Features for Tidio - Activity Tracking - AI/Machine Learning - Alerts/Escalation See All 5% Shared Features with HelpDesk - Data Security - Third-Party Integrations - Workflow Management ### Integrations Comparison 93% Unique Integrations for Tidio - Adobe Commerce - Agile CRM - BigCommerce See All 7% Shared Integrations with HelpDesk - HubSpot CRM - Shopify - WordPress See Tidio Screenshots [### Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Starting Price: $39.00 per month Free trial Free version Starting Price: $39.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Intercom - Access Controls/Permissions - Activity Dashboard - Automated Responses See All 7% Shared Features with HelpDesk - Engagement Tracking - Interaction Tracking - Template Management See All ### Integrations Comparison 92% Unique Integrations for Intercom - 24sessions - Affogata - Aircall See All 8% Shared Integrations with HelpDesk - GitHub - HubSpot CRM - Jira See All See Intercom Screenshots [### Superchat](https://www.softwareadvice.com/conversational-marketing/superchat-profile/) 4.8 [(282)](https://www.softwareadvice.com/conversational-marketing/superchat-profile/reviews/) Starting Price: €79.00 per month Free trial Free version Starting Price: €79.00 per month Free trial Free version ### Features Comparison 92% Unique Features for Superchat - Activity Tracking - Alerts/Notifications - API See All 8% Shared Features with HelpDesk - Interaction Tracking - Template Management - Third-Party Integrations See All ### Integrations Comparison 90% Unique Integrations for Superchat - apomap - Gmail - HubSpot Content Hub See All 10% Shared Integrations with HelpDesk - Zapier See Superchat Screenshots [### Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1428)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Starting Price: ₹480.00 per month Free trial Free version Starting Price: ₹480.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Zoho Assist - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications See All 2% Shared Features with HelpDesk - Third-Party Integrations ### Integrations Comparison 88% Unique Integrations for Zoho Assist - Freshdesk - Google Workspace - JIRA Service Management See All 12% Shared Integrations with HelpDesk - Jira - Slack See Zoho Assist Screenshots [### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) 4.5 [(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/) Starting Price: $9.00 per month Free trial Free version Starting Price: $9.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Zoho Desk - Account Management - Activity Dashboard - API See All 2% Shared Features with HelpDesk - Interaction Tracking ### Integrations Comparison 94% Unique Integrations for Zoho Desk - Aircall - Alegra - APPSeCONNECT See All 6% Shared Integrations with HelpDesk - GitHub - Jira - Slack See All See Zoho Desk Screenshots [### Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5828)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Starting Price: $50.00 per month Free trial Free version Starting Price: $50.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Dynamics 365 - Accounts Receivable - Asset Lifecycle Management - Billing & Invoicing See All 3% Shared Features with HelpDesk - Visual Analytics - Workflow Management ### Integrations Comparison 100% Unique Integrations for Dynamics 365 - ADP Workforce Now - airSlate SignNow - Ameyo See All 0% Shared Integrations with HelpDesk - No shared integrations See Dynamics 365 Screenshots [### Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) 4.8 [(139)](https://www.softwareadvice.com/call-center/gladly-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 95% Unique Features for Gladly - AI/Machine Learning - Alerts/Escalation - API See All 5% Shared Features with HelpDesk - Interaction Tracking - Third-Party Integrations - Workflow Management ### Integrations Comparison 94% Unique Integrations for Gladly - Ada - Adobe Commerce - Asana See All 6% Shared Integrations with HelpDesk - Shopify - Slack See Gladly Screenshots ## Popular HelpDesk Comparisons [Salesforce Sales Cloud vs HelpDesk](https://www.softwareadvice.com/compare/2764-Salesforce/vs/150799-helpdesk/)[Zendesk Suite vs HelpDesk](https://www.softwareadvice.com/compare/26892-Zendesk/vs/150799-helpdesk/)[LiveAgent vs HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/vs/liveagent/)[LiveChat vs HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/vs/livechat/) Still Not Sure? Our experts can help you compare HelpDesk with other top options, so you can find the best fit for your needs. Best 15 HelpDesk Alternatives in 2026 - Software Advice