About Sunbird DCIM

Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utilities. Core users of the software are IT professionals and data center facility managers. The key features of Sunbird DCIM are asset, capacity, connectivity, change, energy and environmental management.

Sunbird DCIM allows customers to manage their data centers with attention paid to constantly changing business needs. It provides data center optimization that also increases the lifecycle of physical assets.

The asset management module provides a real-time view of the components of the data center, which can include servers, s...


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Supported Operating System(s):

Web browser (OS agnostic)

101 Reviews of Sunbird DCIM

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(69)

69

4 stars

(32)

32

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 101 results

November 2019

Anders from Polismyndigheten

Verified Reviewer

Company Size: 10,000+ employees

Industry: Law Enforcement

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Why I chose Sunbird DCIM

Pros

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

Cons

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

Response from Sunbird

Replied December 2019

Thank you for the positive review. We plan to have our European user group meeting in April. We also offer free weekly training every Wednesday. See support portal for more details and recordings of all previous trainings.

March 2020

Grigory from DCC

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2020

Best DCIM solution

I'd like to note SunBird support team as fatest to reply on request and with quick solution.

Pros

Having tried to work with top five DCIM products I consider SunBird the best DCIM product on the market. It is easyest to adopt to and covers the most of DataCenter manager's tasks. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement.

Cons

Monitoring functionality needs further work. I'd put a ModBus software gateway in my wishlist.

Reasons for Choosing Sunbird DCIM

SunBird solves all tasks with less components

Reasons for Switching to Sunbird DCIM

SunBird solves all tasks with less components

Response from Sunbird

Replied July 2020

Thank you for the positive feedback and the wish-list item.

December 2020

Torsten from AKA

Company Size: 51-200 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2020

PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors

(x) Support is over-average (x) new releases have a high quality, we always wait a few month until implementing a new release and in the last two years we never had an issue after a release upgrade

Pros

New hardware devices are ready be monitored in seconds. Management of hundreds of hardware devices such PDUs and sensors lost it's complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

Cons

Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ an dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely to high, as a result we do not monitore our several USVs via PowerIQ

Reasons for Choosing Sunbird DCIM

(x) PowerIQ offers the best integration for Raritan hardware. The decision for Raritan Hardware and PowerIQ have been made at the same time. (x) dcTrack for use is a nice extension to PowerIQ but our focus is PowerIQ

November 2020

Mark from Comcast

Company Size: 10,000+ employees

Industry: Broadcast Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

My Sunbird DCIM Review

Pros

I have been working with Sunbird Products for many years. Started with PowerIQ 11 years ago and recently migrated from Aperture to dcTrack. Starting with PowerIQ I have to say I love the Buffered Data Retrieval feature that provides a min, avg and max reading from a timestamp sample you define. This has proven to be very useful data. PowerIQ also has a Sensors Tab that I'm happy to say I submitted the NFR for. This tab allows users to easily manage their Temperature Sensors, providing the ability to utilize Global or Local Thresholds. Recently the addition of Inlets and Circuit Breakers have been added to this Tab. dcTrack has a lot of great features but the best feature by far is the Auto Power Budget Feature. This too I worked with Sunbird to create. It provides Deployment and Facilities Engineers with a Potential Power Load that is based off of Trend Policies defined by the Users. In my opinion it provides the most realistic power consumption from your devices on the Market. If you have not seen this in action you should contact Sunbird for a Demonstration right away. As it pertains to Support, Sunbird is remarkable! They respond to all Tickets in a timely manner and work hard to resolve them.

Cons

With all the great features Sunbird provides, the one thing I have an issue with is all the bugs we find after a new version is released. Although they are quick to resolve them there are far too many. I would like to see them beef up their Quality Assurance Program.

Reasons for Switching to Sunbird DCIM

The version of Aperture we had installed was nearing EOL. We performed an extensive POC on many DCIM Products and found that dcTrack was the right fit for us.

November 2019

Mary Carl Martin from RA Outdoors LLC.

Company Size: 5,001-10,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2019

Lack of Documentation

We use it as our monitoring tool and Sunbird is good compared to other monitoring apps./

Pros

Easy to use and synchronized with out UPS and PDUs

Cons

Lack of documentation on the application itself.

Reasons for Choosing Sunbird DCIM

Cheaper and it will best work with our devices.

Response from Sunbird

Replied July 2020

Thank you for the positive feedback. I will reach out to you on the documentation and free training.