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Web browser (OS agnostic)About Sunbird DCIM
Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utilities. Core users of the software are IT professionals and data center facility managers. The key features of Sunbird DCIM are asset, capacity, connectivity, change, energy and environmental management.
Sunbird DCIM allows customers to manage their data centers with attention paid to constantly changing business needs. It provides data center optimization that also increases the lifecycle of physical assets.
The asset management module provides a real-time view of the components of the data center, which can include servers, s...
91 Reviews of Sunbird DCIM
Average User Ratings
Overall
4.69 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2019
Anders from Polismyndigheten
Verified Reviewer
Company Size: 10,000+ employees
Industry: Law Enforcement
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Why I chose Sunbird DCIM
Pros
I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.
Cons
Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.
Response from Sunbird
Replied December 2019
Thank you for the positive review. We plan to have our European user group meeting in April. We also offer free weekly training every Wednesday. See support portal for more details and recordings of all previous trainings.
March 2020
Grigory from DCC
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
March 2020
Best DCIM solution
I'd like to note SunBird support team as fatest to reply on request and with quick solution.
Pros
Having tried to work with top five DCIM products I consider SunBird the best DCIM product on the market. It is easyest to adopt to and covers the most of DataCenter manager's tasks. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement.
Cons
Monitoring functionality needs further work. I'd put a ModBus software gateway in my wishlist.
Reasons for Choosing Sunbird DCIM
SunBird solves all tasks with less components
Response from Sunbird
Replied July 2020
Thank you for the positive feedback and the wish-list item.
August 2020
David from First American Corporation
Company Size: 5,001-10,000 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Customer Support Request Turnaround
It has been a great tool for my staff here in our Data Canter and something our internal IT customers have come to rely on when it comes to its great IT device reporting features.
Pros
Its robust features, clear details on devices listed and quick support from Sunbird when needed
Cons
If any complaint is that it may be too much with features for what I use it here within our Data Center. But this is not a complaint i would not take any higher than myself here.
Reasons for Choosing Sunbird DCIM
Value, great support and customization
Response from Sunbird
Replied August 2020
Thank you for the positive feedback.
August 2020
Colin from ALK
Company Size: 1,001-5,000 employees
Industry: Pharmaceuticals
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2020
Great DCIM tool
Pros
Easy to use and administer Very good documentation Great support
Cons
5 licenses for floor ups is excessive in my opninion
Response from Sunbird
Replied August 2020
Thank you for the positive feedback. I will look into the the ups license. The thinking was that a floor UPS is more that 5 times the cost of a rack pdu plus you typically only have far few UPSs.
August 2020
Luis from First American
Company Size: 501-1,000 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2020
Sunbird - Great Product, Great Tool
Pros
The most impactful feature we use daily is the Visualization feature. We can just drop in on any specific rack and in a second know if we would be able to commission anymore IT equipment for future projects. The ease of use of Sunbird is very straight forward with the multiple tabs that make our data very transparent and available. Integration of Sunbird with our existing business processes was seamless and everyone on my team was up and running within minutes of using Sunbird.
Cons
One feature I would like to see improvement on is the "Is Empty" rule added to the Serial Number column and also have the Serial Number field flag us when we are inputting a duplicate Serial Number.
