About Sunbird DCIM

Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utilities. Core users of the software are IT professionals and data center facility managers. The key features of Sunbird DCIM are asset, capacity, connectivity, change, energy and environmental management.

Sunbird DCIM allows customers to manage their data centers with attention paid to constantly changing business needs. It provides data center optimization that also increases the lifecycle of physical assets.

The asset management module provides a real-time view of the components of the data center, which can include servers, s...


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Supported Operating System(s):

Web browser (OS agnostic)

91 Reviews of Sunbird DCIM

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(63)

63

4 stars

(28)

28

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 91 results

November 2019

Anders from Polismyndigheten

Verified Reviewer

Company Size: 10,000+ employees

Industry: Law Enforcement

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Why I chose Sunbird DCIM

Pros

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

Cons

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

Response from Sunbird

Replied December 2019

Thank you for the positive review. We plan to have our European user group meeting in April. We also offer free weekly training every Wednesday. See support portal for more details and recordings of all previous trainings.

March 2020

Grigory from DCC

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2020

Best DCIM solution

I'd like to note SunBird support team as fatest to reply on request and with quick solution.

Pros

Having tried to work with top five DCIM products I consider SunBird the best DCIM product on the market. It is easyest to adopt to and covers the most of DataCenter manager's tasks. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement.

Cons

Monitoring functionality needs further work. I'd put a ModBus software gateway in my wishlist.

Reasons for Choosing Sunbird DCIM

SunBird solves all tasks with less components

Response from Sunbird

Replied July 2020

Thank you for the positive feedback and the wish-list item.

August 2020

David from First American Corporation

Company Size: 5,001-10,000 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Customer Support Request Turnaround

It has been a great tool for my staff here in our Data Canter and something our internal IT customers have come to rely on when it comes to its great IT device reporting features.

Pros

Its robust features, clear details on devices listed and quick support from Sunbird when needed

Cons

If any complaint is that it may be too much with features for what I use it here within our Data Center. But this is not a complaint i would not take any higher than myself here.

Reasons for Choosing Sunbird DCIM

Value, great support and customization

Response from Sunbird

Replied August 2020

Thank you for the positive feedback.

August 2020

Colin from ALK

Company Size: 1,001-5,000 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Great DCIM tool

Pros

Easy to use and administer Very good documentation Great support

Cons

5 licenses for floor ups is excessive in my opninion

Response from Sunbird

Replied August 2020

Thank you for the positive feedback. I will look into the the ups license. The thinking was that a floor UPS is more that 5 times the cost of a rack pdu plus you typically only have far few UPSs.

August 2020

Luis from First American

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Sunbird - Great Product, Great Tool

Pros

The most impactful feature we use daily is the Visualization feature. We can just drop in on any specific rack and in a second know if we would be able to commission anymore IT equipment for future projects. The ease of use of Sunbird is very straight forward with the multiple tabs that make our data very transparent and available. Integration of Sunbird with our existing business processes was seamless and everyone on my team was up and running within minutes of using Sunbird.

Cons

One feature I would like to see improvement on is the "Is Empty" rule added to the Serial Number column and also have the Serial Number field flag us when we are inputting a duplicate Serial Number.