# Sunbird DCIM Software Reviews, Demo & Pricing - 2026 > Review of Sunbird DCIM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/it-management/sunbird-dcim-profile --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / Sunbird DCIM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/it-management/sunbird-dcim-profile/reviews/)[Alternatives](https://www.softwareadvice.com/it-management/sunbird-dcim-profile/alternatives/) # Sunbird DCIM 2026: Benefits, Features & Pricing Wondering if Sunbird DCIM is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Sunbird DCIM 4.7 [(175)](https://www.softwareadvice.com/it-management/sunbird-dcim-profile/reviews/) Pricing Starting at $3.99 per month ### About Sunbird DCIM Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utilities. Core users of the software are IT professionals and data center facility managers. The key features of Sunbird DCIM are asset, capacity, connectivity, change, energy and environmental management. Sunbird DCIM allows customers to manage their data centers with attention paid to constantly changing business needs. It provides data center optimization that also increases the lifecycle of physical assets. The asset management module provides a real-time view of the components of the data center, which can include servers, storage, patch panels and networking equipment. The centralized database features all connection and capacity information and allows users to monitor resource usage. Sunbird DCIM also offers custom dashboards and workflow automation tools. Sunbird DCIM is available on a monthly subscription basis that includes support through an online knowledge base, tutorials and live chat. Wondering if Sunbird DCIM is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. ## Sunbird DCIM User Interface ## Popular Sunbird DCIM Alternatives Main Product Sunbird DCIM 4.7 [(175)](https://www.softwareadvice.com/it-management/sunbird-dcim-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.64Value for money - 4.88Customer support - 4.56Functionality Pricing Starting at $3.99 per month Get Price Alternative Product [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.5 [(291)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.63Value for money - 4.54Customer support - 4.59Functionality Pricing Starting at $95.00 per year Get Price Alternative Product [PRTG](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/) 4.6 [(255)](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.34Value for money - 4.22Customer support - 4.47Functionality Pricing Starting at $179.00 per month Get Price Alternative Product [PRTG Enterprise Monitor](https://www.softwareadvice.com/network-monitoring/prtg-enterprise-monitor-profile/) 4.7 [(79)](https://www.softwareadvice.com/network-monitoring/prtg-enterprise-monitor-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.42Value for money - 4.41Customer support - 4.51Functionality Pricing Starting at $1671.00 per month Get Price Alternative Product [ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/) 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Ratings Breakdown - 4.24Ease of use - 4.14Value for money - 4.33Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Oracle Database](https://www.softwareadvice.com/data-governance/oracle-database-profile/) 4.6 [(473)](https://www.softwareadvice.com/data-governance/oracle-database-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.06Value for money - 4.18Customer support - 4.51Functionality Pricing Available upon request Get Price ## Sunbird DCIM Pricing and Plans Starting price: $3.99 per month Free Trial Free Version Power IQ DCIM Monitoring $3.99 per month Plan includes: - 2d Visualization - Built-in Charts and Reports - Online Training Videos - Unlimited Data Points - Unlimited Sites - Unlimited Users - Webcam Support dcTrack DCIM Operations $13.99 per month Plan includes: - Automate Power Budgeting for Devices - Automatic Rack and Row Elevations - BMC Integration - Data Circuit Tracking - Measure Cable Lengths Accurately DCIM Suite Bundle $19.77 per month Plan includes: - Audit Logs - Auto Discovery Facility - Free Plugins for Third-Party Pdus - Rpps - Upss Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sunbird DCIM Features - Popular features found in IT Management Access Controls/Permissions Capacity Management Compliance Management Incident Management Issue Auditing License Management Maintenance Scheduling Remote Access/Control Server Monitoring Ticket Management - More features of Sunbird DCIM Activity Dashboard Alerts/Notifications API Asset Lifecycle Management Asset Tracking Audit Management Audit Trail Change Management Charting Color Codes/Icons Configurable Workflow Configuration Management Cost Tracking Customizable Fields Dashboard Data Import/Export Data Storage Management Data Visualization Dependency Tracking Device Auto Discovery Drag & Drop Event Logs Hierarchical Mapping Inventory Management IT Asset Tracking IT Reporting Location-Based Mapping Monitoring Multi-User Collaboration Performance Monitoring Power Management Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Role-Based Permissions Self-Updating Maps Third-Party Integrations Uptime Reporting Visual Analytics Workflow Management ## Sunbird DCIM Integrations Track Vacation Rental PMS Integration rated undefined from -1 review Microsoft Power BI Integration rated undefined from -1 review Domo Integration rated undefined from -1 review Tableau Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review Jira Integration rated undefined from -1 review See all 10 integrations ## Sunbird DCIM User Reviews Overall Rating 4.7 Ratings Breakdown 5 73% 4 27% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.6 Customer support 4.9 Functionality 4.6 Thomas P. Verified reviewer Computer & Network Security 501-1000 employees Used daily for more than 2 years Reviewed February 2023 Sunbird and Power IQ #1 5 We know where we stand with real time metrics that I have tested to be 100 % accurate. Identifies the problem with detail right down to the cabinet level. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Features, data and asset management is easy to use and when you have an issue your calling the leaders of the industry. Support is crucial to resolving any issues right away, not 5 to 10 days like others. Cons: Reports could be a little more detailed in my opinion. Read More DT Derek T. Verified reviewer Hospital & Health Care 10000+ employees Used daily for more than 2 years Reviewed September 2024 Sunbird Review 5 Very positive experience with the products and customer support. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Great products for managing data centers. Very active development investment. GREAT customer service! Cons: No real issues with Sunbird. Would love to see some options for cost management / reporting. Reasons for choosing Sunbird DCIM A strong indication of robust development once Sunbird broke off from Raritan. Great customer support. Reasons for switching to Sunbird DCIM Previous product became defunct during pandemic due to change of ownership (Commscope) and a serious lack of development by new owner. Read More JA JonJon A. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Reviewed September 2022 the good and not so good about sunbird 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: the availability of widgets for the dashboard, integration from devices Cons: limited protocol type in terms of integration, it only recognized SNMP protocol Reasons for choosing Sunbird DCIM it was how the pre-sales presented the product Read More pd paul d. Verified reviewer Retail 5001-10000 employees Used weekly for less than 6 months Reviewed November 2024 Great Product & Support. 4 we decided Sunbird over the competition & have no regrets. We are using it for a new DC colocation implementation. Support is awesome; quick & thorough. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: great support & solution. comprehensive & fits our needs Cons: its so comprehensive, it can be complex. practise practise practise & when in doubt contact support Reasons for choosing Sunbird DCIM best solution & much less complicated than Eaton Read More AB Amy B. Verified reviewer Retail 10000+ employees Used daily for less than 12 months Reviewed August 2024 Sunbird has made a DCIM tool that is easy to use! 5 The product is VERY easy to start using. The Support help has been amazing. Prompt, patient and very helpful towards resolving any issue. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The ease of use. Visualization of the actual floor model and location of devices. Support tickets are dealt with promptly. Cons: Unknown at this time. Support, ease of use and helpful Support personal has made it an easy transition. Reasons for switching to Sunbird DCIM iTRACS was at end of life and was not user friendly. Read More MC Michael C. Verified reviewer Transportation/ Trucking/ Railroad 10000+ employees Used daily for more than 2 years Reviewed October 2023 Sunbird dcTrack and PowerIQ 5 Overall, the product is great/stable. Where we have challenges, the support team is always accessible and provides quality information. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The asset tracking, visualization, and power/temperature monitoring are the biggest features we need. My favorite thing about the product/company is how accessible management is to escalate issues and the support organization. You work with the customer and that sells the product to me. Cons: We utilize tap cassettes at both data centers for our Corning patch panels. It would be awesome if we could trace both connections out of the tap cassettes, but that feature hasn't been integrated yet. Reasons for choosing Sunbird DCIM Customer service and past experience with the product by the team. Read More CH Chace H. Verified reviewer Financial Services 10000+ employees Used daily for less than 2 years Reviewed April 2024 Very happy with our choice 5 I am very happy with Sunbird. All staff I have dealt with have been very helpful ans accomodating. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The tools logical ease of use and speed is very refreshing. Cons: Licences being used for essentially pictures. To Sunbirds credit they are very willing to investigate being able implement something in a later release to resolve this. They were also very helpful in finding alternative methods to achieve what I wanted to. Reasons for choosing Sunbird DCIM Sunbirds offering was a far more user fiendly product while being comprehensive on what it offered. The support team was also far more responsive. Reasons for switching to Sunbird DCIM Trellis was a very frustrating product to use and the updates recieved made the product worse. Read More JS Joe S. Verified reviewer Military 201-500 employees Used daily for less than 6 months Reviewed December 2025 Sunbird dcTrack Great Training Backed by Responsive Support 5 Our license plan included a 10-rack buildout, and our trainer, \[sensitive content hidden\] , has done an excellent job guiding us through all aspects of Sunbird dcTrack. He has patiently answered extensive questions and spent many hours in live sessions helping our team become more comfortable with the platform. Additionally, Sunbird’s customer service team has been extremely responsive to submitted tickets and consistently follows up until issues are fully resolved. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: We use dcTrack as a one-stop shop to reduce the manual effort of maintaining spreadsheets. It saves us significant time during audits, troubleshooting, and project planning. Beyond our initial goals, it has exceeded expectations by enabling accurate tracking of customer racks and allowing us to set detailed, role-based permission levels. Cons: It would be beneficial to have licensing options based on the amount of equipment within a rack, rather than paying for a full rack license when only a few devices are installed. That said, Sunbird has been very accommodating and proactive in helping us explore alternative solutions to manage and reduce our overall licensing costs. Read More JV Jorge V. Verified reviewer Information Technology and Services 5001-10000 employees Used daily for less than 2 years Reviewed February 2025 Great troubleshooting 5 Great troubleshooting. Tech did not just provide a resolution. He helped walkthrough and explain the process on how to resolve the issues if it occurred with other assets. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Very helpful troubleshooting error, doing trial and error situations Cons: Nothing, I first try to watch the videos. If that doesn't help, I create a ticket. Read More CR Christian R. Verified reviewer Telecommunications 1001-5000 employees Used daily for more than 2 years Reviewed September 2024 #1 DCIM on the planet 5 I'm a lifer at this point. A thought that I had that may be of use would be to add some calculators to your website to drive additional traffic. Over the decades, I've very frequently used the various calculators on this site for many projects: \[sensitive content hidden\] I've also recently come across these calculators, which look to be extremely useful: \[sensitive content hidden\] I know it's not Sunbird's "usual" website traffic, but I also know that DC operators need these tools to make decisions, and perhaps hosting these types of tools would drive more traffic, and drive better engagement with and between your customers. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: That's a difficult question, but I think pragmatically the asset management feature so that I know where my stuff is. So many features have been added over the years, but the original core asset manager is the most useful, and honestly indispensable for DC operators. Cons: I know the product is not a BMS solution and likely never will be, but better integration with facilities items, including greater event handling and power info from HVAC and other facility items, would be a holy grail for me. Understanding the total health of my critical infrastructure, including events, statuses and equipment failures, from the floor map would be the "single pane of glass" that most DC operators are looking for. Read More Showing 1 - 10 of 175 Reviews [See All Reviews](https://www.softwareadvice.com/it-management/sunbird-dcim-profile/reviews/) ## Sunbird DCIM Popular Comparisons [ManageEngine OpManager vs Sunbird DCIM](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/sunbird-dcim/)[PRTG vs Sunbird DCIM](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/vs/sunbird-dcim/)[PRTG Enterprise Monitor vs Sunbird DCIM](https://www.softwareadvice.com/network-monitoring/prtg-enterprise-monitor-profile/vs/sunbird-dcim/)[ServiceNow vs Sunbird DCIM](https://www.softwareadvice.com/compare/27432-ServiceNow/vs/105942-sunbird-dcim/)[Oracle Database vs Sunbird DCIM](https://www.softwareadvice.com/data-governance/oracle-database-profile/vs/sunbird-dcim/)[Google Cloud vs Sunbird DCIM](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/vs/sunbird-dcim/)[netTerrain DCIM vs Sunbird DCIM](https://www.softwareadvice.com/data-center-management/netterrain-dcim-profile/vs/sunbird-dcim/)[Datadog vs Sunbird DCIM](https://www.softwareadvice.com/bi/datadog-profile/vs/sunbird-dcim/) [Compare All Alternatives](https://www.softwareadvice.com/it-management/sunbird-dcim-profile/alternatives/) ## Other Top Recommended IT Management Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **13** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (731) Recently recommended **11** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (519) Recently recommended **8** times [ConnectWise RMM](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/) **4.2** (72) Recently recommended **5** times Stuck Between Options? 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