Lighthouse.io vs WorkPal

RATING:

4.4

(28)

Lighthouse.io has 28 reviews and a rating of 4.43 / 5 stars vs WorkPal which has 59 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (28)
4.7 (59)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 27, 2023
June 19, 2024
Pros/Cons
  • Pros

  • Great customer service, quick response and follow ups to make sure that we are happy with the outcome.
  • It is a very 'pretty' package which helps when we are presenting it to clients on how we can use this too to meet their requirements.
  • Cons

  • The back end system is sometimes difficult to get the type of reports we wanted. However Ben and his team have allways developed and implemented what ever reporting we required.
  • Multiple inactive users throughout the day which might be due to having bad reception on site.
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  • Pros

  • Its really easy to create and allocate jobs while managing our workforce depending on location which again saves time and money across the board.
  • He ease of use, and fitting it to our organization.
  • Cons

  • I find that when I use the search function too many old jobs appear and there's no sort function to put them in date or job number order.
  • We struggled enormously to get the deployment team to understand our needs and then found out what we needed and had been sold could not be done.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos