QuickBooks Online vs REALTRAC

RATING:

4.3

(6458)

QuickBooks Online has 6458 reviews and a rating of 4.32 / 5 stars vs REALTRAC which has 68 reviews and a rating of 4.07 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (6458)
4.1 (68)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 25, 2024
December 2, 2020
Pros/Cons
  • Pros

  • The ease of adding vendors and customers is great. Once you iron out the how to of the invoice templates they can be very useful to switch what is needed on each invoice per customer.
  • Up time is fantastic and they always send out down alerts immediately. Love the reports to Excel - works great.
  • Cons

  • I had a little bit of trouble navigating through my past transactions for previous years. Other people have been having the same problems.
  • The user experience was awful compared to Xero I just could not get on with it. Unfortunately it just didn't work for me.
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  • Pros

  • The likes, In short, the ability to build and track multi level BOM's while having Shop management, inventory visibility and scheduling features. These have long been the desirable features.
  • We have used this software since 2005. The new owners and all the improvements of the software have made it one of the best investments we have made.
  • Cons

  • For estimating Bill or BOM items, there is no way to uniquely identify per unit cost based on associated quantity discounts from suppliers.
  • Inventory is a huge pain, hard to always see if it is accurate. Estimate feature needs a lot of work.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos