--- title: "ProPet Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ProPet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ProPet is a good fit for you!" source_url: "https://www.softwareadvice.com/kennel/propet-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Pet Grooming Software](https://www.softwareadvice.com/pet-grooming/) / [ProPet](https://www.softwareadvice.com/pet-grooming/propet-profile/) / ProPet Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/pet-grooming/propet-profile/) Reviews [Alternatives](https://www.softwareadvice.com/pet-grooming/propet-profile/alternatives/) # ProPet User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 70 reviews (68%) - 4 stars: 30 reviews (29%) - 3 stars: 3 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Enhanced pet care: The device and app provide pet owners with detailed insights into their pet’s health, allowing for more personalized and tailored care. - The product is excellent for multi channel pet businesses - The [SENSITIVE CONTENT] of the business employed a new staff member to get this goal ticked off ... and 3 month later we are now live with Online Booking! ### Most mentioned cons - The retail module is clunky and unwieldy. - They do not offer any discounts for multiple pet households. - ProPet does not offer grooming services. ## ProPet customer reviews Showing reviews 1-25 of 103 (page 1). ### Propet works very well! - Overall rating: 5/5 - Reviewer: Tasley W. - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered I love it. they are adding a retail function at JUST the right time for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the customer service, ease of use and functionality. When we call and have a problem, they fix it quickly and efficiently. #### Cons It is still developing in certain features. --- ### Propet from a Person who is not techie - Overall rating: 5/5 - Reviewer: Debbie N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Knowing your pet's activity and health levels: ProPet’s sensors and tracking technology provide pet owners with an understanding of their pet’s activity, health, and behavior. Connecting with your pet: ProPet’s app allows pet owners to interact and communicate with their pet, as well as receive notifications when their pet’s activity levels change. identifying potential health issues: ProPet’s sensors and tracking technology can alert pet owners to changes in their pet’s health that may require further medical attention.BenefitsImproved pet health: ProPet’s sensors and tracking technology can help pet owners better understand their pet’s activity and health levels, allowing for more informed decisions about their pet’s health. Increased pet safety: The device and app can alert pet owners to changes in their pet’s activity levels, preventing dangerous situations or accidents. Improved pet tracking: ProPet allows pet owners to track their pet’s location, ensuring their pet stays safe and secure. Reduced pet anxiety: ProPet’s tracking technology also allows pet owners to monitor their pet’s activity levels, helping to reduce pet anxiety. Enhanced pet care: The device and app provide pet owners with detailed insights into their pet’s health, allowing for more personalized and tailored care. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros ProPet offers a comprehensive set of pet care services, including dog walking, pet sitting, overnight care, and more.They have an easy-to-use booking system and offer flexible scheduling options.ProPet provides an insurance policy that covers any damage or injury that may occur during pet care services.ProPet offers competitive pricing when compared to other similar services. #### Cons ProPet does not offer grooming services.They do not offer any discounts for multiple pet households.ProPet does not have a mobile app for customers to book services. --- ### Great but needs work - Overall rating: 3/5 - Reviewer: Amanda R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's great but a lot of the issues we have they just say They are working on it Things we have asked for 4+ years ago #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's really easy to use and to train people to use. Very straightforward and user friendly. Customers use it easily too #### Cons So much needs to be done - main complaint is customers book even if you are full We have to manually tell them we're full Causes confusing and overbooking --- ### We are a new boarding kennel and training facility. We love using this software. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software is easy to use, well thought out and it has lots of features. It helps us keep track of appointments, training, grooming, etc. Love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, customer service has been outstanding. In addition, they are working on upgrades and have used some of our requests to customize the experience. #### Cons There are still a few things in Beta, but they come out quickly and are well thought out and tested. #### Vendor response Thank you so much for your kind review! While we still have some modules in beta, we are always happy to take any feedback or suggestions to help us build the best module possible for our customers. Replied June 2018 --- ### ProPet - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Color codes that can easily be assigned to alert staff to characteristics of both animals and human customers. #### Cons I was unable to upload my own contract for customers to sign. Also, I emailed 3 times with questions and they were never returned, however the first phone call I made was returned within 24 hours and that was appreciated. #### Vendor response Hello! Thank you for your review. We do always do our best to reply to help emails and voicemails as quickly as possible. We do have the option to upload your own contract in the Settings. We would be happy to help with this! Replied October 2018 --- ### Should be the standard in vet care! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used other for less than 6 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have a vet friend who needed some help around the office and had recently switched to ProPet software. The staff at the office were super impressed with the software. They were able to move many of their existing tools onto the 'all-in-one' type software with ProPet. When I played around with it, I found it incredible well built with things where you wanted them to be. It didn't take long to become familiar with the layout and the location of the items you needed. The owner really like the ability to add modules as needed (ex. boarding/daycare). #### Cons I didn't get a chance to play around with the software enough to find my own con's, but the staff complained that moving from existing systems was tough as data elements were either not aligned or not present. Therefore it took them a while to update records, which in the long run is a good thing. --- ### Easy to set up and get started on - Overall rating: 4/5 - Reviewer: Ann T. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tracks all my revenue sources in one location for simple recording and reconciliation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Interface with QuickBooks online and with MailChimp; general ease of use; good reporting capabilities #### Cons Lack of ability to easily track inventory and different revenue streams in QuickBooks; disorganized retail module #### Vendor response Hi Anne, Thank you for taking time to give us feedback! As the retail module is still in beta, we take feedback and suggestions from our customers to build a module that best suits our customers. Replied June 2018 --- ### Perfect way to manage your pet business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive! Lots you can do with this app to make sure your business is running as smooth as possible! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very user friendly & helps keep scheduled super organized! Love how you can text/share pictures with clients right from the app, accept payments, manage daycare/boarding schedules & activities. Keeps great track of all the dogs you interact with & their health history! #### Cons I don't really have bad things to say about this app, sometimes it freezes & refunding customers is still an issue. --- ### Good but not perfect - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ProPet saves time and paper by providing a comprehensive all in one solution #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros great idea for software and helps mange and track kennel's daily activities. All in one solution for busy business owners. Helps save time and paper. #### Cons The software itself is not super friendly and easy to use. You have to contact customer care once or twice to get a grip on how to use all available features. --- ### Easy to set up and comprehensive - Overall rating: 5/5 - Reviewer: Cheryl R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer care and support has been excellent - always responsive to questions. The software is modern, easy to use, and will be great for our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to walking through the settings and set up your business needs. #### Cons Missing a couple of nice-to-have features but they are always adding more. #### Vendor response Hello Cheryl, Thanks for taking the time to review our software! We're always happy to help wherever we can. Replied October 2018 --- ### Great Program - Overall rating: 5/5 - Reviewer: Katrice R. - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I sampled many programs when looking to upgrade. ProPet has more features available then my business needs or uses, such as online reservation. Great customer service and Tech support!!! They helped me switch over 3000 customers from my old offline kennel program onto ProPet. This would have been a HUGE headache if I had to manually input. I love so many features on this program!! Ability to login for each employee and being able to set access limits if needed. Go to a "Customer Overview" and see what they owe or if they have credit as well as pet information at a glance is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, intuitive, even if you had been using another program. #### Cons We have found using a calendar when doing date of birth and vaccinations is our least favorite feature, it would be easier to just type in the date. Example: 10/5/18. The calendar style works well for check in/out. #### Vendor response Hello Katrice, Thanks for taking the time to review ProPet! We appreciate your feedback and do agree that the vaccination calendar could be easier to use - it is something we hope to improve in the future! Replied October 2018 --- ### Easy to use. Great support. Bad app - Overall rating: 4/5 - Reviewer: Mish C. - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros The overall look of the software looks great. Some software designs are very out-dated so it's nice to see a fresh design - especially if you are looking at it each day. The support team are great. Ease of use is pretty straight forward. The support team is always quick to reply their email. The overall look of the software looks great. Some software designs are very out-dated so it's nice to see a fresh design - especially if you are looking at it each day. #### Cons The app is rubbish - you can do so little on it. You can only connect STRIPE. I am based in Australia - so the fees are CRAZY HIGH!! I also found a review on there that was fake - I called the company and they said they never used it. I still took the plunge and have the software a try and it's fine. #### Vendor response Hi Mish! Thank you for your review. We designed our software to ensure that it¿s user-friendly for our customers and their clients. The app was meant to simply be a companion to the actual software and do plan to add more features to it in the future. We are actually working on an integration with a new payment processor so perhaps you will be interested in switching. Stripe actually offers Australian users a better rate than North American users. I'm not sure which review you found to be fake! I can assure you that we don't ask for reviews from facilities who aren't customers, nor do we fabricate fake reviews. Replied June 2018 --- ### Great customer service - Overall rating: 4/5 - Reviewer: Katie H. - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Online booking for clients Customer service is excellent- always there to help when needed! Bright, welcoming look to the software #### Cons I dislike the new kennel view style - it is confusing to me I wish it was easier to book kennels so that the next booking automatically chooses a kennel where another dog is leaving that same day instead of an empty kennel. #### Vendor response Hi Katie, Thanks for leaving a review and for your feedback on our Kennel View. I have submitted it to our development team for review. Replied June 2018 --- ### Good product but a little pricey - Overall rating: 5/5 - Reviewer: Cami M. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Propet has been a good company and platform to work with and I’m glad I chose them to use so far. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They have good customer service to work with you and tweak the program to your needs. Clients really like the customer portal also. Fairly easy to navigate and always adding updates. #### Cons Would like the different programs within proper to work more fluidly together as our dogs overlap with training and boarding. Think it’s a little pricey and may consider keeping if price gets increased. #### Vendor response Hi Cami, Thank you for reviewing ProPet! We're glad that you're happy with the software so far. We do hope to make improvements to the fluidity between modules. Replied October 2018 --- ### Fantastic! - Overall rating: 4/5 - Reviewer: Colton B. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ProPet is fantastic! Once Brooks Canine Center switched, our organization increased, our customer satisfaction increased, and our overall workflow and productivity has drastically gone up. I cannot recommend ProPet enough to anyone in the pet care business! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's organization, customer record keeping, online booking ease, and overall cost. #### Cons There are a few bugs here and there and a few more features we would like implemented #### Vendor response Hello Colton, Thank you so much for your review and for recommending ProPet! We would love to have a dog walking/pet sitting module as well, and strive to become all-encompassing in the future. Replied January 2017 --- ### Overall good experience. - Overall rating: 4/5 - Reviewer: Sheena W. - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Online booking system is a very nice feature and our clients also enjoy it. The clients can upload photos of their pet/s and monitor their passes at all times from any where. A lot of features to choose to use. #### Cons Can be difficult to navigate and use some of the features. Finding that some of the reports are not always 100% accurate. Some of the features we do not use. #### Vendor response Hi Sheena, Thanks for taking the time to review our software. Our reports should be accurate - please forward any examples that you find where this is not the case so we can look into it further! Replied June 2018 --- ### Great Software - Overall rating: 5/5 - Reviewer: Jeff V. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We looked at a lot of Kennel software before choosing Propet. Overall it is the best for our situation. They have been great at adapting to specific needs. A few issues remain unresolved, for instance you are not able to provide a statement for a customer, but I am sure as time goes on they will have this resolved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is flexible and adaptable to a variety of dog boarding situations. #### Cons The reports available need some improvement. A daily sales figure(versus money collected) is key. The ability to provide a customer with a monthly statement would also be helpful. --- ### Always great and efficient service - Overall rating: 5/5 - Reviewer: Lucie M. - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its available on line 24/7 and iphone friendly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It simply works and meets all of our needs and clients can book 24/7. We are able to plan our day accordingly, it generates reports accurately #### Cons the fact that we are being charged US dollars vs Cnd. every month our fee is different because of the currency rate, it should be a flat fee and in Cnd$. I understood that the owners were canadian so why in USD? #### Vendor response Hi Lucie, Thank you so much for your review. We are so glad it meets your needs! The reason we charge in USD is because the American Dollar is the most widely used global currency and the majority of our customers are located in the United States. Replied September 2017 --- ### Very easy to use, great features, smooth/clean look, awesome price point. - Overall rating: 5/5 - Reviewer: Meagan T. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered A very easy to use CRM that allows me to track our new and previous clients, keep track of their dogs goals and needs, add unique color codes to them or their dogs, add other dogs to a dog's Buddy List, etc. This has really made my day-to-day admin duties easier! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy navigate and to use. It has a modern look that's smooth/clean. It has all the "must have" features for my business - CRM with photo uploads, vaccine history & alerts, "Buddy List" for the dogs in my care, color codes for both clients and dogs, etc. The price point is unbeatable, in my opinion. #### Cons The dog training software is still in beta, so it's a work in progress. If I'm allowed to update my review, I'll update it when the training software is live. #### Vendor response Hi Meagan, Thank you for taking the time to review ProPet! We appreciate that you are using the Training Module while it's in Beta and are always happy to take feedback regarding it's features! Replied July 2017 --- ### Excellent A few features such as add on services and booking options would be better if more flexibl - Overall rating: 4/5 - Reviewer: Lianne G. - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use. Scheduling. Reports. Ability to integrate with website. Multitude of service options. New features and customer support #### Cons Not flexible with some options - for example discount can't be applied if pets boarded together vs separately. Pet taxi service difficult to schedule. Can't link grooming to boarding #### Vendor response Hi Lianne, We really appreciate your review of ProPet! I believe that we can find solutions to many of the cons you list. Please feel free to reach out about this! Replied June 2018 --- ### ProPet is AMAZING! - Overall rating: 5/5 - Reviewer: Sharon N. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love this software, and I get comments from my customers all the time about how easy it is for them to set up their profile, make booking requests, upload vaccination info, and even pay their bill. Rep in the service department has also been amazingly helpful whenever I have had any technical questions. She is kind, courteous, extremely knowledgeable, and FAST! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how customizable it is, and how streamlined it makes the admin side of running a kennel. #### Cons A few little "bumps" along the way, but nothing significant. #### Vendor response Hi Sharon, Thank you so much for your thoughtful and glowing review! We are always thrilled to hear when our customers and their customers find our software easy to use! Replied October 2018 --- ### Nice looking user interface but lacks some of the features we want/need. - Overall rating: 4/5 - Reviewer: Lori M. - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Friendly looking user interface with the ability for customers to have their own accounts. Customers like it. They can easily request reservations, upload vaccinations records and communicate with staff in one place. The customer support has been very good, but is only done through email unless you request a phone call. #### Cons Too invoice heavy. Some important reports for dogs are lacking or still in development. Some of the navigation is not intuitive or easy to use. Lacks some of the features we consider vital to ease of booking. #### Vendor response Hello Lori, Thank you for taking the time review our software. We appreciate your feedback! We are constantly working to improve the software and release new features and updates, so your needs will be fully met soon! Replied June 2018 --- ### Like having a Assistant - Overall rating: 5/5 - Reviewer: Wendy F. - Product usage: Used daily for less than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Have used other software. Love using Pro Pet it is like have a full time assistant. This software reduced my day by 2-3 hours. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 --- ### Amazing customer service - Overall rating: 5/5 - Reviewer: Casey P. - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I recently switched to Propet from a different software and they have made the transition seamless. Amazing customer service that always has rapid and helpful responses. They appreciate feedback and will work with your individual situation/business. The software itself is easy to use, the layout is nice and intuitive and it's easy to go back and change details in the past. It automatically emails clients booking and invoice confirmations. It does everything a daycare and boarding interface should. Overall I'm loving my decision to switch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Hi Casey, We are so happy that you chose ProPet; thank you so much for your kind review. We look forward to our future with Canine Existence! Replied January 2017 --- ### Happy with the full program - Overall rating: 5/5 - Reviewer: Janet D. - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I don't have typical boarding and daycare but use those features for our training programs. It's great that the software adapts to our unique setup. #### Cons I really haven't run into any so far. It would be nice to assign a spot for daycare dogs over a stretch of days at once like for boarding vs dragging it Down per day. But this is something that is probably usueful to my business more than a standard daycare. #### Vendor response Hi Janet, Thank you so much for your kind review of ProPet. I'm glad it's working for your specific facility set up and appreciate your daycare suggestions! Replied June 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/pet-grooming/propet-profile/reviews/?page=2) --- ProPet Reviews, Pros and Cons - 2026 Software Advice