At the moment there is no report that I can print what all my grooming appointments are for the day INCLUDING  those extra add on services.

The most frustrating part of the software is no text message reminders for confirming appointments and no way to schedule appointments directly on the calendar.

Program has flags for customers that have a discount, also great because staff can read up how the dog is fed.

Ability to integrate with website. Multitude of service options.

Interface with QuickBooks online and with MailChimp; general ease of use; good reporting capabilities.

Really a waste of money really mad I actually paid money to use this program.

It is very user friendly and the customers have a lot of control in their own accounts. It is fairly customizable.

Amazing price, amazing program, and amazing response when you have a questions (Although the software is so easy to use, that we rarely ask for anything).

I run a dog training business and I've found that having all of the appointments, pricing, and notes in one place is great.

I have tried a few different programs, this is by far the best. Easy to navigate and enter new clients.

The reports are amazing to use. Emails to the customers works flawlessly, and we have customers using the customer portal to book appointments and they love it.

Very user friendly & helps keep scheduled super organized.

It made for a very confusing time when they showed up and we didnt know the dog.

I recently switched to Propet from a different software and they have made the transition seamless. Amazing customer service that always has rapid and helpful responses.

ProPet saves time and paper by providing a comprehensive all in one solution.

Also love how easy it is to track outstanding balances, secure vaccination records and our clients love having their own personal dashboard to manage their pets' visits.

They have offered new things (incident report) which we a smart idea and we love it and are using it now for complaints so we can be on top of the issue asap.

For example, there is no way to block clients from submitting reservations when you are going to be closed for a period of time.

I dislike the new kennel view style - it is confusing to me.

The software is glitchy sometimes. If you don't know that then you might be wasting time trying to do something that may just need a refresh.

The software is amazingly robust at doing all the things a modern pet care facility needs but is surprisingly streamlined and easy to set up.

I feel that it’ll be an easy transition from our  original software and the customer service I received from [SENSITIVE CONTENT] has been great.

Connecting with QUickbooks to avoid have double accounts.

My overall experience has been great so far! only had the app for a couple of weeks and so far I am loving it.

RunLoyal is very responsive to client feedback and are always quick to assist with any issues.

Overall, this software is fantastic. It's efficient, easy to use, and highly customizable.

It’s very user friendly, easy to look at and quick to understand.

There are a few glitches here and there & sometimes the booking can be confusing for clients.

The native app is a game-changer and gives any pet care business a clear competitive advantage in attracting, engaging, and retaining their best customers.

It makes it so easy to build your own brand and get (and retain) loyal customers. It has made my business soar and has freed up so much time.

Easily my favorite part of RunLoyal is the ability to create and customize your own app for your business that your customers can download.

It allowed me to manage the care, take care of animals with abnormal behavior without stress: to strain at my own will. It is easy to use as software.

One of the best parts of signing up to use this software is the customer service is way above what someone would expect.

She’s very knowledgeable, easy to reach and pleasant to talk to.

I have no real complaints about RunLoyal, I only have one nitpick, and that is the software is updated pretty often.

Fantastic reputation management and customer retaining system.

US Dollar

ProPet is a kennel management software that helps businesses streamline operations related to dog grooming, boarding, service scheduling, order processing and more. The pet and client manager module enables staff members to create customer profiles, generate online agreements, track vaccination requirements and collect emergency contact information.


ProPet's boarding dashboard allows employees to handle check-ins, generate invoices, view daily reservation summary, manage cancellations, send automatic booking reminders and access pet-specific notes. The retail module allows front desk employees to create an online store, manage product inventory, track orders and accept online payments. Additionally, it provides a separate customer portal, which allows clients to upload pet details, book appointments and receive promotional offers and discounts.


ProPet facilitates integration with several third-party solutions, such as MailChimp, Zapier, Twilio, and Stripe. It also provides Android and iOS mobile applications, which enables employees to handle operations remotely. It is available on monthly subscriptions and support is extended via FAQs, phone and email.



LongDescription

Electronic Payments

Price / Margin Management

Document Storage

Credit Card Processing

Invoice Management

Customer Accounts

Calendar Management

Email Templates

Photo Management

Email Management

Invoice Processing

Alerts/Notifications

Reminders

Billing & Invoicing

Customer Management

Discount Management

Appointment Management

Records Management

Client Management

Drag & Drop

Pet Birthday Tracking

Pet Grooming

Third-Party Integrations

Web browser (OS agnostic)

Pet & client manager: $47.99/month (paid annually) or $49.99/month (paid monthly)

Grooming: $56.99/month (paid annually) or $59.99/month (paid monthly)

Boarding & daycare: $74.99/month (paid annually) or $79.99/month (paid monthly)

Pet resort: $84.99/month (paid annually) or $89.99/month (paid monthly)

Email/Help Desk

FAQs/Forum

Chat

Self-Employed

2-10

11-50

51-200

ProPet

Live Online

Webinars

The first and only software to give your pet-care business a custom branded mobile app for customers to book your services! RunLoyal’s user-friendly platform makes it easy to manage online bookings, automated reminders, 2-way messaging, staff scheduling, financial reporting and more. Your customers will love how easy it is to book services, send immunizations, sign agreements, pay deposits and tip staff - all through your branded app. Save your staff hours each week while increasing your revenue with RunLoyal.

We also provide free data migration for switching/upgrading to RunLoyal.

Employee Management

Personalization

Email Alerts

SMS Messaging

Task Scheduling

Confirmation/Reminders

Reservations Management

Customer Database

Recurring Appointments

Multi-Location

Booking Management

Email Marketing

Sales Reports

Service Catalog

Credit Card Management

Client Portal

Social Media Integration

Email Reminders

Activity Dashboard

Online Booking

Reporting & Statistics

Mobile Grooming

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Receipt Management

Event Calendar

Customizable Branding

Commission Management

Facility Scheduling

Automatic Backup

Recurring Tasks

Customizable Forms

Staff Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Multiple User Accounts

Inventory Management

Search/Filter

User Management

Payment Processing

Animal Database

Employee Time Clock

Electronic Signature

SMS Reminders

Scheduling

Vaccine Management

Customization

Reporting/Analytics

Onboarding

Task Management

Barcode/Ticket Scanning

Activity Tracking

Mobile Access

Wait List Management

Reputation Management

Real Time Reporting

Loyalty Program

Electronic Forms

RunLoyal offers 4 convenient pricing tiers based on your business' needs.
(save an additional 10% off your subscription if you choose to pay annually)

Walk - $49/month
- 100 Appointments Per Month
- One Business Portal User

Jog - $99/per month
- 500 Appointments Per Month
- Unlimited Business Portal Users

Run - $199/per month
- 1,000 Appointments Per Month
- Unlimited Business Portal Users

Sprint - $299/per month
- Unlimited Appointments
- Unlimited Business Portal Users


ProPet vs RunLoyal

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