Good Software But Customer Service/Tech Support is the Worst I have ever seen.

The is the standard in bankruptcy software. Great quality and ease of use.

Setting it up wasn't the easiest. Not so much the software, but we had problems with the court calendars.

From a new user standpoint, this software is confusing to learn. It is not very intuitive.

The reports are great and being able to customize documents to merge saves a great deal of time. Love being able to order credit reports, appraisals and the like with this software.

Great experience but the pricing for me was high with other products that are available.

It's pretty easy to navigate and and find the forms you need to generate. The update process is pretty simple and straightforward.

The reports don't include the full SS#, there is no spot to add a DOB, and you can't copy the SS# to paste elsewhere. The interface needs updated.

They had promised to provide web based option for several years but it constantly seems to be delayed.

It is sometimes difficult to locate where my data is stored on my system - when a computer crashes, it's tough to find the data to restore my client list.

Software looks like it was written when computers first came out. If you make a mistake or something doesn't look right it can be hard to figure out how to fix it.

Crisp and clean interface, great support, easily modifiable forms, standard input templates.

Which some trustees like. Everything you need is included in the program, form letters to the Questionaire to give to the client.

Easy to use, very efficient and support staff are great.

When I was learning this software and wanted to be able to create merge documents, the help desk was amazing. They explained everything clearly and gave me all the time I needed.

From importing creditors names and addresses to registering debtors for credit counseling classes, Best Case saves us time and money.

I have been using Best Case since 2000. I think its a great program to prepare bankruptcies.

Good Price, Great Aesthetic, and the Customer Service line is always ready to help me.

I like the format, I don't have to go searching for anything, it is all laid out and I can easily navigate.

I love Best Case  and highly recommend the software for client management.

This software is user friendly. It has so many features to help keep track of each case.

The new forms that came out two years ago were a little strange, to say the least.

Just feels comfortable, easy to use, easy to make forms, everything is great. Technical support is out of this world.

They havea great support system and keep you updated on all changes. No other Software service works as well as Best Case.

The One Touch filing system works great and is a real timesaver.

It has overall caused errors, and problems because of this.

The yearly cost to maintain this program is a killer. At times the yearly update changed the program which caused a new learning curve for staff, which caused delays.

This software has tremendously gone downhill over this past year to the point that it is unusable causing us to miss deadlines and have to manually file.

All-in-all it was well liked by the staff that used it, easy to administer, and had all the features we needed.

Customizeable, very easy to use, great support team.

I will recomend it for your implementation and use, is a user friendly enviroment.

Quick response time when requesting changes or additions to our reports. The Support person I deal with has always been very helpful and friendly.

Some features such as the Dashboard, seem limited/ aren't as intuitive.

We interface with the system everyday, and we appreciate how much we can categorically organize and store information, which makes generating reports a breeze.

We've only just started using it but overall were happy with how the implementation went and the flexibility of the software and the willingness of the company to customize and work with you.

Their support staff is fantastic, and has always responded quickly, and offered solutions. They have been willing to work with me and make sure they understand exactly what I'm needing.

We also input numerous other types of constituents. The integrated eCommunications module is a key to our success in keeping in contact with all of our constituencies.

This isn't the best NGO management software out there, but it is definitely the best option at it's pricing tier. It enables overall management of the many moving parts of an NGO.

Overall we love NewOrg, its capabilities and features. We especially appreciate the NewOrg Support Team.

Some of the base areas of the software that are not changeable. But it is so minor that I hesitated even mentioning.

The platform is intuitive. We are a small, yet very busy office so it was important for us to have a system that we could integrate seamlessly.

The organization manual is an amazing feature--internal documentation is something no one ever has time to do. Reporting generation is also crucial.

Pros:  Customer service is excellent. Timely responses and quick resolution to problems.

Any time that they have been unable to deliver something it has been because of a technical limitation of the software.

I love that the volunteers can enter their own hours via the portal. I enjoy entering client data when out in the field using a tablet.

This system does a wonderful job of storing your data in such a way that you can see at a quick glance the history of individuals in events. It is very user friendly.

There are some fields which didn't apply to my application and I had to learn to ignore them.

Easy to learn and use the program. NewOrg Support is very eager and willing to help you and to provide what you need.

Friendly to needs of non-profits, without the bloat that comes with software for enterprises. Dedicated team, care about serving customers.

For example if someone moves from homelessness to housed, and our housing status field is updated we loose the historical data that the client was ever homeless.

They are quick to respond to support tickets and check in periodically to ensure they are meeting our needs in terms of functionality.

The NewOrg system can be pretty customized to meet your needs, and I found that the customer service was excellent and they were willing to go the extra mile.

Certain fields are not able to save historical information so data is lost when the fields are updated.

There's a few features that we feel are missing, in particular re: internal communication platform options and data import.

Good midmarket option with great customer service.

The ability to add custom fields and have them appear selectively depending upon group assignments is awesome. It helps to have someone tech-savvy for self-driven customizations.

The hours of time they have dedicated to our teams has been amazing.

I also like that you can add on different modules as you go, which gives us the opportunity to grow with the software.

The best solution for us at the moment in our price range. As we grow we'll begin looking for something a bit more robust at a higher price.

The software is a good value alternative to more expensive donor management solutions.

We love the system and recommend it to others who need to capture complex data. Their implementation and design team is unsurpassed.

They have been responsive to our ever changing needs and oh so helpful in finding solutions as challenges arise.

US Dollar

Best Case by Stretto, used to prepare more than 80% of the bankruptcy cases filed nationwide, represents the industry-leading case preparation and filing software for Attorneys. Providing a myriad of useful and time-saving features, this best-in-class technology simplifies workflows and eases operational burdens.

Stretto continually updates federal and local forms, as well as IRS and Census Bureau data, to ensure that Attorneys have access to the most current information and remain compliant with court requirements. OneTouch®, the electronic filing feature of Best Case, instantly navigates the court’s website and uploads the proper documents while delivering a case number and court receipt. Conveniently, OneTouch® also creates and automates the post-petition filing of Form 423 and the Chapter 13 Plan.

Best Case includes access to the three primary credit-report bureaus enabling Attorneys to access and directly import the bureaus’ data into the software. On average, bankruptcy Attorneys save 60 minutes of data entry per case by importing credit report data directly into the Forms and Schedules. In addition to providing credit reports, Best Case allows Attorneys to easily order bankruptcy courses, tax transcripts and other important documents. Our proprietary technology also increases productivity and Attorney accuracy with one-of-a-kind features enabling Attorneys to submit documents directly to Chapter 7 Trustees.

With strong technical backgrounds and subject-matter expertise, Stretto’s Support Team is well-positioned to assist bankruptcy Attorneys. We swiftly and efficiently answer questions by phone or email and can also provide remote support to address any complex concerns to minimize disruption to business operations.

Stretto is also committed to helping law firms fully utilize Best Case by providing a wide variety of educational tools and resources. We offer helpful guides, informative videos and regularly scheduled live webinars so Attorneys gain valuable insights about Best Case features and functionality.

For more information, please visit bestcase.com. 


LongDescription

File Management

Document Templates

Case Management

Electronic Filing

Customizable Reports

Document Storage

Docket Management

Communication Management

Calendar Management

Customizable Fields

Bankruptcy Case Management

Legal Forms Library

Compliance Management

For Lawyers

Forms Management

Exemption Management

Email Management

Reporting & Statistics

Billing & Invoicing

Expense Tracking

Forms Automation

Case Notes

Customizable Forms

Client Management

Third Party Integrations

Task Management

Calculators

Document Management

Critical Date Alerts

Time & Expense Tracking

Client Portal

Billable Items Tracking

Time Tracking

Trust Accounting

Access Controls/Permissions

Activity Tracking

SSL Security

Invoice Management

Customer Database

Full Text Search

Data Import/Export

Accounting

Contact Management

Workflow Management

Activity Dashboard

Alerts/Notifications

Reminders

Automatic Backup

Contact Database

Billing Rate Management

Records Management

Secure Data Storage

Task Progress Tracking

Legal Case Management

Document Generation

Search/Filter

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Best Case

In Person

Live Online

Webinars

Documentation

Videos

NewOrg is a configurable cloud-based solution designed to help small and midsize nonprofits manage donors, volunteers, marketing efforts, events and grant management in an integrated suite. It's suitable for veteran organizations, homeless services, environmental organizations, outpatient treatment centers and more.


NewOrg enables users to collect information for reporting, manage volunteer activities and promote events. Other tools help users to create and manage programs, run outcome reports, track activity sign&shy;ups and scheduling, manage communications, take surveys, manage fundraising activities and create development campaigns.


The payment processing module allows users to add donation buttons to existing websites. Users can enter donations in bulk, as well as post or export data to QuickBooks, FundEasy or Excel. Donations are tracked by campaign, event, class, staff member and more, and NewOrg can manage multiple financial accounts. Other features include document management, grant management, email distribution and an organization calendar.


NewOrg is priced per user and is billed on an annual or monthly subscription basis.



Real-Time Analytics

Treatment Planning

Patient Records Management

Employee Management

Recurring Giving

EHR/EMR Integration

Surveys & Feedback

Electronic Payments

Personalization

Patient Engagement

Online Giving

Committee Management

Payment Processing

Recurring/Subscription Billing

Practice Management

Online Forms

Email Alerts

Dues Management

HIPAA Compliant

SMS Messaging

Group Notes

Charting

Progress Tracking

Level of Care Evaluation

Contribution Tracking

Referral Tracking

Task Scheduling

Ad hoc Reporting

GDPR Compliance

Electronic Signature

Credit Card Processing

For Nonprofits

Wait List Management

Attendance Management

Patient Intake

Registration Management

Medical History Records

Care Plan Management

Collaboration Tools

Member Database

Self Payment

Telemedicine

Template Management

Client Chart Audit Tools

Scheduling

Campaign Segmentation

Email Tracking

Campaign Planning

Graphical Data Presentation

Assessment Management

Email Templates

Multi-Location

Certification & Licensing

Self Service Portal

QuickBooks Integration

Eligibility Verification

Project Time Tracking

Email Marketing

Mobile Access

Dashboard Creation

NewOrg's straightforward pricing has 2 costs: initial Implementation/Customization fee + a simple ongoing monthly Hosting/Support fee starting at $350.  

Monthly Hosting/Support is based on a sliding scale of number of staff users (not volunteers -- they are always free!) starting at just $350/month for 5 users. It includes unlimited support incidents, up to 1 hour per incident. 

Implementation/Customization starts at $3500 and is based on the number of programs + complexity. It involves 360-degree scoping, customization (fields, screens, forms, reports, public-facing online web portal configuration, key integrations with outside systems), robust custom documentation +  training.

NewOrg's process + transparent pricing are designed to ensure your organization's success when getting started, and without incurring any unexpected "gotcha" costs with ongoing use of your system. Please consider getting in touch for a free demo/20-minute no-obligation walk-through/consultation. Thank you!

Best Case vs NewOrg

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