About Best Case

Best Case is a cloud-based and on-premise bankruptcy solution that enables attorneys, law firms and fiduciaries to streamline processes related to eFiling, data entry/collection, court notices and more. The online calendar helps attorneys create and manage bankruptcy events using color-codes, view case-specific details and synchronize event data with Google or Microsoft Outlook Calendars.

Best Case allows law firms to file petitions electronically, upload and convert client data into PDF documents and organize, rename or manage case files. It lets professionals assess and calculate students' loan debts using grants, scholarships and other financial data. Additionally, users can prepare case files using federal/local forms and collect client dat...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

28 Reviews of Best Case

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(6)

6

3 stars

(1)

1

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

July 2019

User Profile Picture

Mark A. from SIPPEL LAW FIRM PLLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

BEST CASE BEST IN BANKRUPTCY

We do all our chapter 7 bankruptcies, and the program allows non lawyers an easy learing curve, with the power of onscreen review (as opposed to printing paper)

Pros

Crisp and clean interface, great support, easily modifiable forms, standard input templates,

Cons

No internal mechanism to back up, we had to create our own specialized backup, there is a file that will not copy by Robocopy, that forces a folder by folder saving. There is also a lack of systems archiving of completed files Also, the creditor number boxes are too small so the numbers take up 2 lines and it looks funny

Reasons for Switching to Best Case

ease in use, and portabilty from previous program

Response from CINgroup

Replied July 2019

Thank you for reviewing Best Case, Mark! We appreciate you taking the time to share your experience with the software.

February 2020

Morgan from Crowell Bankruptcy Preparations, LLC

Company Size: 1 employee

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Easiest Software I have used

Good Price, Great Aesthetic, and the Customer Service line is always ready to help me.

Pros

I like the format, I don't have to go searching for anything, it is all laid out and I can easily navigate.

Cons

Most of the Con's were recently fixed with the software update.

Reasons for Choosing Best Case

At the time in 2012 it was basically the only software people knew about.

Reasons for Switching to Best Case

I have used Best Case since 2012 and although I know how to use it, its very hard to teach to others, and the overall aesthetic of Best Case looks like it is from the 90's .

Response from Stretto

Replied February 2020

Thank you for reviewing Best Case, Morgan. We appreciate your feedback, and we're happy to hear you've had a good experience with the software.

November 2021

Julie from Davidson Law, LLC

Company Size: 1 employee

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Great software!

Electronic filing of my bankruptcy cases is a breeze with Best Case!

Pros

Easy to use and love that the software maintains my common creditor information. I also love the feature that allows me to copy a client's case file from my office computer to my home computer.

Cons

It is sometimes difficult to locate where my data is stored on my system - when a computer crashes, it's tough to find the data to restore my client list.

Reasons for Switching to Best Case

Better electronic filing features.

August 2019

Joseph from Law Offices of Joseph G. Pleva

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

August 2019

Very antiquated bankruptcy petition preparation software

Overall I had a positive experience with it, but as time went on and other parts of practice and life became more user friendly, it felt that BestCase was being left behind.

Pros

Was really good software when I started using it in 2001, there have been updates since, but still feels like a Windows 98 software application. Is useful for generating documents needed to file bankruptcy cases.

Cons

It is very dated. They had promised to provide web based option for several years but it constantly seems to be delayed. There are much better other options out there now.

Reasons for Choosing Best Case

There were no other products at the time.

Response from CINgroup

Replied August 2019

Thanks for taking the time to review, Joseph. Best Case Online is currently in Alpha testing. We're focused on offering the most complete, robust web-based solution possible, which can take time. We're excited for what's in store and hope you'll take a look when it's ready to share with our customers.

February 2019

David from David L Hagan, Attorney at Law

Company Size: 1 employee

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

20-year Continuous customer

I love doing small bankruptcies. People get immediate relief on the initial consultation. Best Case allows me to tell 95% of them exactly what is going to happen during the process. I am a computer person, and this is the best functioning software I have ever used.

Pros

I have filed about 800 Chapter 7s using Best Case. Their one-touch filing of the first petition has always worked, even as the court changed from older software to ECF, and even when the Means Test was introduced. I have cannot remember ever having to fill in the initial forms manually. The deluge of filings in 2005, in the two weeks before the Means Test started, was heavier than it ever was during the financial crises, and Best Case hung in there. Considering that one-touch is basically a huge macro, I was amazed. Adding credit reports was a real plus. The quick access to the docket is very helpful. I am a one-person office, with a part-time secretary, and this software is what made a small bankruptcy practice possible.

Cons

The new forms that came out two years ago were a little strange, to say the least. Best Case responded by mirroring some of the strangeness. The two, almost but not quite duplicate, questions about sole proprietor businesses are not clear on the forms, and I was hoping Best Case would offer more clarity on the forms. They have simplified some of the forms double negatives, but the screen layouts do not flow as well as they could. I am always nervous when a small, excellent company gets bought out by successively bigger companies, because eventually the drive for cost-cutting goes to the heart of the product. Management decisions are made by non-lawyers. So far so good with Best Case. A lot of the newer add-ons are not useful for my size office, but I cannot say they are negatives.

Response from CINgroup

Replied March 2019

Thank you for reviewing Best Case, David! We're so glad the software has been such a great tool for you over the past 20 years (and thank you for 20 years of business!). Throughout the years and changes, providing best-in-class product and quality support has been, and will continue to be, our top priority.