Best Case

RATING:

4.0

(40)

About Best Case

Best Case by Stretto, used to prepare more than 80% of the bankruptcy cases filed nationwide, represents the industry-leading case preparation and filing software for Attorneys. Providing a myriad of useful and time-saving features, this best-in-class technology simplifies workflows and eases operational burdens. Stretto continually updates federal and local forms, as well as IRS and Census Bureau data, to ensure that Attorneys have access to the most current information and remain compliant with court requirements. OneTouch®, the electronic filing feature of Best Case, instantly navigates the court’s website and uploads the proper documents while delivering a case number and court receipt. Conveniently, OneTouch® also creates and automates the post-petition filing of ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Best Case Pricing

Contact Stretto for pricing information.

Starting price: 

$2,395.00 per month

Free trial: 

Available

Free version: 

Not Available

Best Case forms
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Best Case Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Best Case

1 - 5 of 40 Reviews

Sarah

Law Practice, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2024

Best Case Review: BestCase is Always Adapting

User Profile

Andrew James

Verified reviewer

Law Practice, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Best Bankruptcy Filing Software Available

BestCase allows you to handle ALL of your bankruptcy clients using one single program.

PROS

I've use many different programs over the years, both local server based and cloud based. BestCase cannot be touched. Just feels comfortable, easy to use, easy to make forms, everything is great. Technical support is out of this world. Instant help.

CONS

I REALLY really wish they would be able to launch a reliable cloud version. I am stuck using other programs as well at this point due to the inability to "travel well" outside of an office atmosphere.

Reason for choosing Best Case

Reliability, ease of use, seems to be faster to access.

Reasons for switching to Best Case

Reliability, ease of use, seems to be faster to access.

Vendor Response

Thank you for your comments. Stretto is pleased to let you know that Best Case cloud is now available! Please reach out to us at info@bestcase.com to get started on the new platform.

Replied October 2023

Morgan

Legal Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Easiest Software I have used

Good Price, Great Aesthetic, and the Customer Service line is always ready to help me.

PROS

I like the format, I don't have to go searching for anything, it is all laid out and I can easily navigate.

CONS

Most of the Con's were recently fixed with the software update.

Reason for choosing Best Case

At the time in 2012 it was basically the only software people knew about.

Reasons for switching to Best Case

I have used Best Case since 2012 and although I know how to use it, its very hard to teach to others, and the overall aesthetic of Best Case looks like it is from the 90's .

Vendor Response

Thank you for reviewing Best Case, Morgan. We appreciate your feedback, and we're happy to hear you've had a good experience with the software.

Replied February 2020

Kellee

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2023

Best Case is not what it used to be, would not recommend.

This software has tremendously gone downhill over this past year to the point that it is unusable causing us to miss deadlines and have to manually file. Long hold time for technical support (hours). Promises of return calls/emails regarding issues that were never received. There is a lack of customer care and technical support.

PROS

In the beginning, the ease of use was great.

CONS

Since the new updates to the software, we have had nothing but issues. There are many glitches where it will not calculate figures correctly, delete entries without being prompted, will not allow us to file using the software, does not save entries at times, and freezes up frequently causing you to have to log out and back in, forms are not being updated as needed, and signature pages not attaching properly. At this time, we are not even able to utilize it to file our bankruptcy cases, causing us to have too manually file them. Getting through to tech support is a nightmare. Long hold times (hours). They have to submit a 'ticket' to developers. There is no time frame given as to when issues will be resolved. They do not contact you back to see if the issue has been fixed. One option is to email tech support, however after several attempts, we never once received a response or call back.

Vendor Response

Thank you for your feedback. A member of Stretto’s Client Services Team will contact you.

Replied January 2024

Sarah

Law Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2023

Great tool and love the new add-ons!

It's been great. They're making a lot of improvements lately and staying on top of new legal trends

PROS

I love that all of our client data can "live" in one place for our bankruptcy clients. I also love the reports I can pull for various projects. I also really love the Invoices and Payments feature.

CONS

The reports don't include the full SS#, there is no spot to add a DOB, and you can't copy the SS# to paste elsewhere. The interface needs updated. It's a very dull looking program. Spice it up for us!

Vendor Response

Thank you for taking the time to post these comments. We are happy you are enjoying Best Case by Stretto and having a positive experience. Please don’t hesitate to contact us directly if we can be of any assistance!

Replied December 2023