About Best Case

Best Case is a cloud-based and on-premise bankruptcy solution that enables attorneys, law firms and fiduciaries to streamline processes related to eFiling, data entry/collection, court notices and more. The online calendar helps attorneys create and manage bankruptcy events using color-codes, view case-specific details and synchronize event data with Google or Microsoft Outlook Calendars.

Best Case allows law firms to file petitions electronically, upload and convert client data into PDF documents and organize, rename or manage case files. It lets professionals assess and calculate students' loan debts using grants, scholarships and other financial data. Additionally, users can prepare case files using federal/local forms and collect client data through quest...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

22 Reviews of Best Case

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(15)

15

4 stars

(4)

4

3 stars

(1)

1

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

July 2019

Mark A. from SIPPEL LAW FIRM PLLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

BEST CASE BEST IN BANKRUPTCY

We do all our chapter 7 bankruptcies, and the program allows non lawyers an easy learing curve, with the power of onscreen review (as opposed to printing paper)

Pros

Crisp and clean interface, great support, easily modifiable forms, standard input templates,

Cons

No internal mechanism to back up, we had to create our own specialized backup, there is a file that will not copy by Robocopy, that forces a folder by folder saving. There is also a lack of systems archiving of completed files Also, the creditor number boxes are too small so the numbers take up 2 lines and it looks funny

Response from CINgroup

Replied July 2019

Thank you for reviewing Best Case, Mark! We appreciate you taking the time to share your experience with the software.

February 2020

Morgan from Crowell Bankruptcy Preparations, LLC

Verified Reviewer

Company Size: 1 employee

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Easiest Software I have used

Good Price, Great Aesthetic, and the Customer Service line is always ready to help me.

Pros

I like the format, I don't have to go searching for anything, it is all laid out and I can easily navigate.

Cons

Most of the Con's were recently fixed with the software update.

Reasons for Choosing Best Case

At the time in 2012 it was basically the only software people knew about.

Response from Stretto

Replied February 2020

Thank you for reviewing Best Case, Morgan. We appreciate your feedback, and we're happy to hear you've had a good experience with the software.

August 2019

Joseph from Law Offices of Joseph G. Pleva

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

August 2019

Very antiquated bankruptcy petition preparation software

Overall I had a positive experience with it, but as time went on and other parts of practice and life became more user friendly, it felt that BestCase was being left behind.

Pros

Was really good software when I started using it in 2001, there have been updates since, but still feels like a Windows 98 software application. Is useful for generating documents needed to file bankruptcy cases.

Cons

It is very dated. They had promised to provide web based option for several years but it constantly seems to be delayed. There are much better other options out there now.

Reasons for Choosing Best Case

There were no other products at the time.

Response from CINgroup

Replied August 2019

Thanks for taking the time to review, Joseph. Best Case Online is currently in Alpha testing. We're focused on offering the most complete, robust web-based solution possible, which can take time. We're excited for what's in store and hope you'll take a look when it's ready to share with our customers.

February 2019

David from David L Hagan, Attorney at Law

Verified Reviewer

Company Size: 1 employee

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

20-year Continuous customer

I love doing small bankruptcies. People get immediate relief on the initial consultation. Best Case allows me to tell 95% of them exactly what is going to happen during the process. I am a computer person, and this is the best functioning software I have ever used.

Pros

I have filed about 800 Chapter 7s using Best Case. Their one-touch filing of the first petition has always worked, even as the court changed from older software to ECF, and even when the Means Test was introduced. I have cannot remember ever having to fill in the initial forms manually. The deluge of filings in 2005, in the two weeks before the Means Test started, was heavier than it ever was during the financial crises, and Best Case hung in there. Considering that one-touch is basically a huge macro, I was amazed. Adding credit reports was a real plus. The quick access to the docket is very helpful. I am a one-person office, with a part-time secretary, and this software is what made a small bankruptcy practice possible.

Cons

The new forms that came out two years ago were a little strange, to say the least. Best Case responded by mirroring some of the strangeness. The two, almost but not quite duplicate, questions about sole proprietor businesses are not clear on the forms, and I was hoping Best Case would offer more clarity on the forms. They have simplified some of the forms double negatives, but the screen layouts do not flow as well as they could. I am always nervous when a small, excellent company gets bought out by successively bigger companies, because eventually the drive for cost-cutting goes to the heart of the product. Management decisions are made by non-lawyers. So far so good with Best Case. A lot of the newer add-ons are not useful for my size office, but I cannot say they are negatives.

Response from CINgroup

Replied March 2019

Thank you for reviewing Best Case, David! We're so glad the software has been such a great tool for you over the past 20 years (and thank you for 20 years of business!). Throughout the years and changes, providing best-in-class product and quality support has been, and will continue to be, our top priority.

November 2019

Kathryn from Law Office of Barry R. Levine

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Best legal software

When I was learning this software and wanted to be able to create merge documents, the help desk was amazing. They explained everything clearly and gave me all the time I needed.

Pros

This software is user friendly. It has so many features to help keep track of each case. The reports are great and being able to customize documents to merge saves a great deal of time. Love being able to order credit reports, appraisals and the like with this software. Electronic filing is a breeze especially when filing a new case. Being able to see the history of filings is a handy tool. Love the case notices feature also. The upgrades are easy to use and keep us up-to-date on all features.

Cons

There really isn't anything we don't like about this software. We have been extremely happy with the software.

Response from Stretto

Replied February 2020

Kathryn, thank you for your review of Best Case. It's great to hear that you've had such a positive experience with the software. We appreciate your feedback.