Exterro Software

3.00 / 5 (2)

About Exterro


Exterro Project Management is a cloud-based project management solution which helps law firms and in-house legal teams with legal and e-discovery processes. The software provides customized project orchestration along with the user-defined workflows to coordinate all relevant activities and tasks such as production, preservation, collection, review and processing.

Exterro Project Management’s key benefits include collaboration within the team, defensibility via automated processes and visibility through dashboards. Primary features of the software include collection tracking, request management, intake, analytics, visual dashboards, real-time reporting and deadlines.

Additionally, the software provides documented processes and auditable workflows to coordinate with internal workforce, third party vendors and external law agencies. Exterro Project Management can integrate with tools such as OneDrive, SharePoint, Veritas, Slack, Box and Druva.



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Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of Exterro

Overall rating

3.00 / 5 stars

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February 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Legal hold, ECM

Excellent.

Pros

Consistent view and use across platform.

Cons

No major issues. When I find something the software doesn't do, they will review and often add it to their next upgrade.

March 2019

Laura from Denver City Attorney's Office

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

Functionality

2.0

March 2019

Exterro Review

Pros

I do like how you can tag and batch documents in the review portal and do rolling production.

Cons

It is confusing and there are lots of updates that seem to upset the flow and functionality. Customer service is difficult to understand, and more often than not I walk away with more questions than answers. Also, we have attempted to get onsite training directly from Exterro for our office and have been turned down repeatedly for various reasons.