Very easy to use and instant setup

We do not normally have any regular eDiscovery needs, so we have never invested in any long-term eDiscovery software. However, when we are hit with the need, we often wished we would have an easy-to-use, reasonably priced eDiscovery platform to use to help us sort through our emails. Along came Logikcull, which perfectly fit into this niche for us. Everything about it was easy for us. The sales process was easy, the set up was instantaneous, and its UI was very intuitive. They also have a very helpful Help section and a very friendly and proactive customer support team that will help with any question. For a firm like us that only has an ad hoc need for eDiscovery, Logikcull fit the bill perfectly.

Pros

Logikcull can be instantly set up, is easy-to-use, and has an easy pay-as-you-go plan that allows firms like us, who do no not normally need eDiscovery software, to instantly jump in and start using it whenever we have an hoc eDiscovery need.

Cons

There was not really anything that I didn't like about Logikcull.

The iPhone of E-Discovery Platforms

We are a growing firm with a wide variety of technological skills and comfort levels, and Logikcull has been an excellent fit for us. It is apparent that user design and user experience is at the forefront of decision-making at Logikcull. Whereas some platforms are driven by engineers, and others are driven by enterprise, Logikcull is driven by UX designers. There are some trade-offs in terms of customization, file compatibility, and functionality beyond the document production stage, but I have yet to encounter a more intuitive or user-friendly platform. Logikcull's support team is approachable and readily available to answer any typical user questions, which saves us from worrying about increased demands on our IT department. Training resources are also free and readily available -- though the time zone difference from EST to PST can occasionally present challenges. Logikcull's pricing model is another one of its strengths. As we continue to expand usage across the firm, we are not yet in a position to lock ourselves into a contract, so pay-as-you-go per matter pricing, with its predictable low monthly rate, has been a very helpful tool to ease our clients and partners into the not-so-new world of e-discovery costs. Logikcull may not be the most powerful product on the market, but it has been the perfect platform for us as we introduce our clients, partners, attorneys, and support staff to e-discovery technologies and the associated costs and benefits.

Pros

Extremely intuitive and user-friendly; Cost-effective for small to medium firms

Cons

File compatibility is limited to standard, Windows-based programs (i.e. Microsoft Office), images, PDF, and PST; Limited functionality beyond the document production stage;

Ease of Use

My overall experience has been great. Logikcull's tech support team an excellent standard of support and prompt assistance in training. I have no hesitation in recommending them.

Pros

What I like most about the product is that it's very easy to use

Cons

I would like the option to change categories of tags from multi-selection (check box) to single selection (radio button)

Usually user friendly, but also frustratingly slow.

Pros

The most used features - reviewing, tagging, and simple searches are very easy and user friendly and not a lot of training is necessary to get started reviewing docs.

Cons

it is incredibly slow. Everything loads slowly, it is hard to quickly flip through documents, and the process for downloading is also frustrating. If you want to download a group of documents, some with bates stamps and some without (i.e. a batch with docs we produced and docs that were produced to us), the system refuses to do that, and, at times, it downloads each document into its own separate folder which is a huge pain when trying to quickly download and use a group of documents.

Very Good Cloud Base Document Review and Production Platform

Our review and production process has been streamlined with Logikcull. It used to be clunky and all over the place, multiple people reviewing documents and trying to organize a production by hand or using much more expensive Relativity hosting and days of learning how to use it for new users. Now we upload, new users learn how to review in minutes, and we produced quickly and easily.

Pros

The level of control provided by the designers is much better than similar platforms I have used in the past. Being able to upload documents myself, quickly review at my own pace, and then output them quickly and easily with very customizable parameters makes this the easy choice for my office. And if I run into a question, customer service is there quickly to answer them.

Cons

Pricing is good for medium and large projects, but doesn't make sense for smaller projects. I often have small projects that would benefit from Logikcull's ease of use but can't justify the cost to cash-strapped clients. Luckily, doing those by hand the old fashioned way doesn't take long.