Lifesaver

Very easy to use and instant setup

We do not normally have any regular eDiscovery needs, so we have never invested in any long-term eDiscovery software. However, when we are hit with the need, we often wished we would have an easy-to-use, reasonably priced eDiscovery platform to use to help us sort through our emails. Along came Logikcull, which perfectly fit into this niche for us. Everything about it was easy for us. The sales process was easy, the set up was instantaneous, and its UI was very intuitive. They also have a very helpful Help section and a very friendly and proactive customer support team that will help with any question. For a firm like us that only has an ad hoc need for eDiscovery, Logikcull fit the bill perfectly.

Pros

Logikcull can be instantly set up, is easy-to-use, and has an easy pay-as-you-go plan that allows firms like us, who do no not normally need eDiscovery software, to instantly jump in and start using it whenever we have an hoc eDiscovery need.

Cons

There was not really anything that I didn't like about Logikcull.

Very Good Cloud Base Document Review and Production Platform

Our review and production process has been streamlined with Logikcull. It used to be clunky and all over the place, multiple people reviewing documents and trying to organize a production by hand or using much more expensive Relativity hosting and days of learning how to use it for new users. Now we upload, new users learn how to review in minutes, and we produced quickly and easily.

Pros

The level of control provided by the designers is much better than similar platforms I have used in the past. Being able to upload documents myself, quickly review at my own pace, and then output them quickly and easily with very customizable parameters makes this the easy choice for my office. And if I run into a question, customer service is there quickly to answer them.

Cons

Pricing is good for medium and large projects, but doesn't make sense for smaller projects. I often have small projects that would benefit from Logikcull's ease of use but can't justify the cost to cash-strapped clients. Luckily, doing those by hand the old fashioned way doesn't take long.

Usually user friendly, but also frustratingly slow.

Pros

The most used features - reviewing, tagging, and simple searches are very easy and user friendly and not a lot of training is necessary to get started reviewing docs.

Cons

it is incredibly slow. Everything loads slowly, it is hard to quickly flip through documents, and the process for downloading is also frustrating. If you want to download a group of documents, some with bates stamps and some without (i.e. a batch with docs we produced and docs that were produced to us), the system refuses to do that, and, at times, it downloads each document into its own separate folder which is a huge pain when trying to quickly download and use a group of documents.

Best eDiscovery product I've ever worked with

Pros

Logikcull makes uploading and reviewing documents super easy, the process of uploading database files is simple and intuitive. You can search, review, and sort through discovery documents with ease. An added bonus is their flexible pricing, which allows you to easily scale your use of the product without making any significant commitment. Their invoicing allows you to easily pass your discovery costs to the client without any hassle since it itemizes your data usage by product. Their support is always a breeze, anytime I've ever had a question, I was always able to immediately have my questions answered by their live-chat support. I can't tell you how much time and energy we've saved by switching to Logikcull, it's made everyone at the firm's lives easier.

Cons

Although the database uploading is as easy as they can make it, in my opinion, it still can be a pain to work with. Luckily, however, their support has always been available to help me through the process whenever I needed help.