Logikcull Software

Pros

How it automatically processes documents and identifies duplicates, such as email trains. Also very good for searching

Cons

It is powerful and so training is required, including refreshers. But it is useful for these purposes.

Pros

Logikcull easily does all the hard work that users used to have to do - load files are "drag-n-drop" simple, productions are easily managed and created, non-technical attorneys who never could figure out Concordance or Summation can relate to and use this with minimal support.

Cons

Pricing is not transparent. The sales rep has to talk to the sales manager about everything and it seems that pricing strategies are based upon your circumstance.

Pros

What I liked best about the software was how easy it was to start a project and build your team. How easy it was to upload data and then start using Tags.
Very intuitive tools like using the filters and saving your searches.
How easy it was to see ROI!

Cons

I wish there was a way in Logikull to Zip an Unzip the data instead of using an outside tool to Zip the files.

Saves time and money and is very user friendly.

Pros

Entire batches of documents within a project can be reviewed at once with simple search features that are easy enough for anyone to understand how to use. Additionally, any time I've gotten stuck on any issue or have questions about any of the features, I'm able to chat immediately with one of the techs and they've always been able to figure out what I need to do or how I need to do it.

Cons

Doesn't let you format the text entered as the message on the email circulated when sharing files, but that's a minor cosmetic issue/preference.

Ease of discovery and production in medium document-intensive cases, where the cost of other software doesn't make sense.

Pros

Logikcull is visually pleasing and the online help desk/customer service is second to none. I can't say enough could things about

Cons

There are features Logikcull needs, like near-dupe remove, and others and I know support is working on these features.

Facilitate my job as a paralegal when it comes to reviewing document production.

Pros

How easy it is to review document production and label and take notes in regards to the documents you are viewing.

Cons

I would like to be able to text search within the actual document I am viewing rather than the Text view option you currently have since I have to go back into the original document and locate my search query. Also the saving feature of the notes the way its currently set up sometime I loose my notes since a return is saving - maybe prompt the user before closing a note with a dialog box reminding them if they want to save their notes.

Convenience and great price point.

Pros

Ease of use, quick turnaround time to get documents processed and available for review and a fantastic price point.

Cons

I have only been using this for a few months but haven't found anything I don't like about it yet. Everything is super easy and customer service is always available to walk me through new things.

Pros

What I like the most about this software is the ease of use for attorneys and paralegals and the ability to load, review, and produce information and data directly without significant additional hourly processing fees. Sending production links directly from the software is also very helpful because it eliminates the need to create a separate file link or FTP transfer.

Cons

Again, while my experience to date is somewhat limited, I would like to see the ability to have a separate viewer on another display in order to make document review a bit more efficient.

I use the product in investigations along with the other tools in our environment. Logikcull has been great for e-discovery work when trying to find out when documents were created, edited, etc. I also enjoy the ability to quickly search keywords and tag documents as necessary. Exporting and reporting can then easily be done based on the tags that are set.

Pros

I use the product in investigations along with the other tools in our environment. Logikcull has been great for e-discovery work when trying to find out when documents were created, edited, etc. I also enjoy the ability to quickly search keywords and tag documents as necessary. Reporting and exporting is then easily done based on the tags that are set.

Cons

The data has to be imported from a zip file, but once it is in Logikcull, the functionality is great. If there were more compatibility with data storage locations, it may make importing data more efficient.

Ease of use. Great product.

Pros

My favorite is the Customer Service and the powerful filter system. The screenshare and response time is excellent as well. I also like that the system overall is built around FILTERS and TAGS. I get it, and I love the simplicity designed to extract the most nuanced data.

Cons

no ability to edit tags..... why. no ability to hide tags. Lots of options by entering "syntax" but difficult to implement and remember / no ability to export or create list of "highlights" / also many features seem to be hidden in the Q&A.

Pros

It processes the data very quickly and accurately. This is a major help for us when we are dealing with smaller firms who do not have a ton of resources when it comes to data production.

Cons

If you have a large amount of data it can be expensive; however, for medium and small sized loads it works perfectly for us.

Pros

Logikcull's features are really easy to use, and their support is really reactive : it rarely takes more than 3mn to have an answer to our question, despite being on another continent !

Cons

Not much so far ! Some features could be improved a little bit : for instance, it would be great if the seached words were highlighted during our research

Pros

Very easy to use and intuitive software. New features are always being created. Its a life saver when it comes to voluminous discovery documents, you can cull and tag the documents. The production and searching features are extremely helpful. Customer support is a chat away.

Cons

so far, everything has been really good about the software. Once you get the hang of it you are good to go.

Complete e-Discovery solution ready-to-go in a short amount of time. Fantastic!

Pros

The searching and culling features is what I like most. As soon as the data is processed through the easy to use platform, everything is immediately ready to go.

Cons

Monthly pricing model, but in a lot of ways it can be beneficial for short term investigations and early case assessment circumstances.

Pros

Excellent customer service. Immediate online assistance and accompanying phone calls as needed on my schedule.

Cons

There is a learning curve, but there is no easy way to do a large document review. The culling and de-dup function helped to minimize review time.

Document management balanced with finite details and opportunities for annotations with notes.

Pros

Logikcull's upload process allows users to name the uploads, thereby creating opportunities for naming conventions and other important information while the file name remains intact. Logikcull's notes that appear in the Document Info pane also allow users another opportunity to input important information about a file that may not be suitable for capture in the upload process (such as document legibility). Both the upload description and notes are important features that can eliminate confusion when tracking litigation hold requests and responses from multiple custodians or other document monitoring associated with litigation.

Logikcull's customer service chat feature is outstanding and the support team members respond immediately to inquiries. The customer service chat feature is a definite plus for Logikcull users.

Cons

Logikcull OCRs documents but in the process the pages that should appear in landscape orientation are not rotated.

Pros

Once you have customer support help it is great. I like that you have the option to save settings so if you use it over and over it is available

Cons

For non computer people it isn't user friendly. There are lots of tutorials but when you are in a crunch, which you always are in a law firm, it makes it stressful.

Pros

That the customer support is pretty much instantaneous and when having trouble they can assist you with how to search for something.

Cons

It's not really a con its just very detailed and sometimes if not loaded properly it makes things difficult to find/

Easy data upload. Great way to organize large amounts of files. Perfect tool for viewing and tagging/organizing documents.

Pros

The tagging features are great to label documents and categorize them. Being able to add notes for other users to see is helpful to leave questions for another user to look up.

Cons

Hosting the data can get a little expensive after a certain amount of time. Otherwise I have no issues.

Ease of use and clean design

Pros

The user face is very clean and easy to understand - the layout of the tagging menu and viewing pane are really nice compared to other document review programs I've used.

Cons

no significant issues - sometimes a large file won't load in the viewing pane, but refreshing will usually get it to show up.