About SurePoint LMS

Built by an expert team of attorneys and CPAs, Surepoint LMS is a cloud-based law practice management solution designed for individual practices to help drive performance and profitability. SurePoint LMS uses practice management, financial management, and business intelligence modules to provide businesses with the tools to expand and improve law firm operations.

With SurePoint's LMS practice module, users are able to access all critical data such as clients, matters, calendars, contracts, watchlists, and workflows from one single location. Surepoint LMS provides businesses with the tools to perform accounting and financial operations such as billing and invoicing using the financial management module. For reporting capabilities, Surepoint uses the BI module ...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of SurePoint LMS

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 6 of 6 results

Do you use this product?Write a review

April 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2020

Integrity and Flexibility - All in One

Immediately after installation in 2010, LMS began paying for itself giving our firm the ability to capture and report on time the very first month and every month since that day.

Pros

LMS software is a fully integrated, trustworthy, accounting solution for law firms. Accounting and timekeeper accesses are secure, dynamic and under the control of the administrator. Users in the front office and the back office are able to move from one task to the other seamlessly. Reporting is built to accommodate the needs of each firm.

Cons

On-line training for new Client users would be helpful in the fast pace law office.

April 2020

Mark from Meyer, Unkovic & Scott

Verified Reviewer

Company Size: 51-200 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2020

MUS Review

Coming from outside the legal industry at the same time our firm implemented LMS, I liked the platform and was very pleased with its functionality.

Pros

I like the Dashboards. As the CFO I need to have daily statistics on how the firm is doing. The Dashboards provide an easy way to have a quick snapshot. Also, the reporting module is a great tool to run reports.

Cons

I feel some of the features in LMS 5 (the back office) could be improved. For example, journal entries, it would be nice to have a drop down menu for journal entries, AP and Cash Receipts versus going into the "Group" Function to perform these tasks.

Reasons for Choosing SurePoint LMS

Cost and some functionality.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

December 2018

Rippe

seem to have help out user track there time better and less paper being printed.

Pros

We have been able to eliminate 3 other systems into rippe

Cons

I don't use this software often only to help trouble IE setting

April 2020

Ted from Certilman Balin Adler & Hyman, LLP

Verified Reviewer

Company Size: 51-200 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2020

Review by Ted

Pros

East of time entry. Ability for all users to see client status quickly and to find information on their teams productivity with a couple of simple clicks. Included all modules. Willingness to customize any process. Integration with or replacement of other products was done seamlessly making operating thru one portal a pleasure

Cons

The training process they use is show one, teach one. It takes a couple of months to get thru all the processes and would be helpful (which means a bit more costly) to have more training for the 2 or 3 weeks following going live. The first few days were just catching up. After that, maybe some more relaxed training would help

Reasons for Choosing SurePoint LMS

It was the one which was truly cloud based. The onboard expense was a fraction of the other products that required both conversion costs and software purchase costs.

April 2020

Israel from Donahue Fitzgerald

Verified Reviewer

Company Size: 51-200 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Very pleased with product

Overall, it has been a nice addition of tools that we have implemented at Donahue Fitzgerald. From looking at client-matter information, to running conflicts and processing intakes, I am very pleased with the overall use of the the LMS system. In my 18 years of being in legal, Rippe / Surepoint got it right.

Pros

I oversee conflicts / intakes for the firm, so for me it was mostly about creating a seamless workflow environment that captured all the information, but that also allowed for all stakeholders during a conflict/intake to be looped into the process, our contacts at Surepoint/Rippe were able to do that and more.

Cons

I have yet to experience anything that is challenging or complicated.

Reasons for Choosing SurePoint LMS

I suspect that our Finance Director felt this was the best overall product. Thank you.

April 2020

Gerry from Fitch,Even, Tabin & Flannery LLP

Verified Reviewer

Company Size: 51-200 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2020

LMS review

We use the software primarily for accounting. We have specialized software for docketing and we a paperless and do not have a need for document management features outside of accounting documents such as AP

Pros

I love LMS + and especially the dashboard and financial statement sections.

Cons

It can be difficult to use and train others on in the Green Screen and LMS V modules. I think the software would be better served with a single web based interface.

Reasons for Choosing SurePoint LMS

I don't remember it was too long ago