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Supported Operating System(s):
Web browser (OS agnostic)About SurePoint LMS
Built by an expert team of attorneys and CPAs, Surepoint LMS is a cloud-based law practice management solution designed for individual practices to help drive performance and profitability. SurePoint LMS uses practice management, financial management, and business intelligence modules to provide businesses with the tools to expand and improve law firm operations.
With SurePoint's LMS practice module, users are able to access all critical data such as clients, matters, calendars, contracts, watchlists, and workflows from one single location. Surepoint LMS provides businesses with the tools to perform accounting and financial operations such as billing and invoicing using the financial management module. For reporting capabilities, Surepoint uses the BI module ...
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Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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April 2020
Anonymous
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
April 2020
Integrity and Flexibility - All in One
Immediately after installation in 2010, LMS began paying for itself giving our firm the ability to capture and report on time the very first month and every month since that day.
Pros
LMS software is a fully integrated, trustworthy, accounting solution for law firms. Accounting and timekeeper accesses are secure, dynamic and under the control of the administrator. Users in the front office and the back office are able to move from one task to the other seamlessly. Reporting is built to accommodate the needs of each firm.
Cons
On-line training for new Client users would be helpful in the fast pace law office.
April 2020
Mark from Meyer, Unkovic & Scott
Company Size: 51-200 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
April 2020
MUS Review
Coming from outside the legal industry at the same time our firm implemented LMS, I liked the platform and was very pleased with its functionality.
Pros
I like the Dashboards. As the CFO I need to have daily statistics on how the firm is doing. The Dashboards provide an easy way to have a quick snapshot. Also, the reporting module is a great tool to run reports.
Cons
I feel some of the features in LMS 5 (the back office) could be improved. For example, journal entries, it would be nice to have a drop down menu for journal entries, AP and Cash Receipts versus going into the "Group" Function to perform these tasks.
Reasons for Choosing SurePoint LMS
Cost and some functionality.
Reasons for Switching to SurePoint LMS
The Rainmaker Platform was no longer going to be supported.
December 2018
Anonymous
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
2.0
December 2018
Rippe
seem to have help out user track there time better and less paper being printed.
Pros
We have been able to eliminate 3 other systems into rippe
Cons
I don't use this software often only to help trouble IE setting
April 2020
Ted from Certilman Balin Adler & Hyman, LLP
Company Size: 51-200 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
April 2020
Review by Ted
Pros
East of time entry. Ability for all users to see client status quickly and to find information on their teams productivity with a couple of simple clicks. Included all modules. Willingness to customize any process. Integration with or replacement of other products was done seamlessly making operating thru one portal a pleasure
Cons
The training process they use is show one, teach one. It takes a couple of months to get thru all the processes and would be helpful (which means a bit more costly) to have more training for the 2 or 3 weeks following going live. The first few days were just catching up. After that, maybe some more relaxed training would help
Reasons for Choosing SurePoint LMS
It was the one which was truly cloud based. The onboard expense was a fraction of the other products that required both conversion costs and software purchase costs.
Reasons for Switching to SurePoint LMS
Product was dated and did not provide any way to download information easily to excel or other product.
April 2020
Israel from Donahue Fitzgerald
Company Size: 51-200 employees
Industry: Law Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Very pleased with product
Overall, it has been a nice addition of tools that we have implemented at Donahue Fitzgerald. From looking at client-matter information, to running conflicts and processing intakes, I am very pleased with the overall use of the the LMS system. In my 18 years of being in legal, Rippe / Surepoint got it right.
Pros
I oversee conflicts / intakes for the firm, so for me it was mostly about creating a seamless workflow environment that captured all the information, but that also allowed for all stakeholders during a conflict/intake to be looped into the process, our contacts at Surepoint/Rippe were able to do that and more.
Cons
I have yet to experience anything that is challenging or complicated.
Reasons for Choosing SurePoint LMS
I suspect that our Finance Director felt this was the best overall product. Thank you.
Reasons for Switching to SurePoint LMS
Tabs / practicemaster was useless, dated and the worst product ever.
April 2020
Gerry from Fitch,Even, Tabin & Flannery LLP
Company Size: 51-200 employees
Industry: Law Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
April 2020
LMS review
We use the software primarily for accounting. We have specialized software for docketing and we a paperless and do not have a need for document management features outside of accounting documents such as AP
Pros
I love LMS + and especially the dashboard and financial statement sections.
Cons
It can be difficult to use and train others on in the Green Screen and LMS V modules. I think the software would be better served with a single web based interface.
Reasons for Choosing SurePoint LMS
I don't remember it was too long ago
Reasons for Switching to SurePoint LMS
Legal billing software became available