--- title: "SurePoint Software Reviews, Demo & Pricing - 2026" description: "Review of SurePoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/legal/surepoint-lms-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Law Practice Management Software](https://www.softwareadvice.com/legal/law-practice-management-comparison/) / SurePoint Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/100541-SurePoint/reviews/) # SurePoint Review Custom quote 1 plan Wondering if SurePoint is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SurePoint 4.2 [(10)](https://www.softwareadvice.com/product/100541-SurePoint/reviews/) Pricing Pricing available upon request ### About SurePoint SurePoint Technologies empowers mid-sized law firms with tools that elevate performance, strengthen operations, and drive sustainable growth. Designed for the unique needs of legal professionals, the SurePoint's Legal Suite unifies Practice, Finance, and Growth solutions into one seamless and scalable ecosystem—giving firms the visibility, intelligence, and control they need to lead confidently. With integrated market intelligence, predictive insights, and real-time data, the SurePoint Legal Suite was developed to remove friction and empower leaders to make smarter, faster decisions. Wondering if SurePoint is right for your practice? Our Law Practice Management Software selection experts can help you in 15 minutes or less. ## SurePoint User Interface ## Popular SurePoint Alternatives Main Product SurePoint 4.2 [(10)](https://www.softwareadvice.com/product/100541-SurePoint/reviews/) Ratings Breakdown - 4.10Ease of use - 4.13Value for money - 3.75Customer support - 4.10Functionality Pricing Available upon request Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8518)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.27Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) 4.7 [(529)](https://www.softwareadvice.com/legal/paypanther-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.55Value for money - 4.60Customer support - 4.48Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) 4.4 [(288)](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.21Value for money - 4.27Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) 4.7 [(1744)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.52Value for money - 4.68Customer support - 4.47Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20672)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price ## SurePoint Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Enterprise Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SurePoint Features - Popular features found in Law Practice Management Calendar Management Client Portal Communication Management Contract/License Management CRM Document Generation Expense Tracking Mobile Access Reporting & Statistics Task Management Third-Party Integrations Trust Accounting - More features of SurePoint Access Controls/Permissions Accounting Accounting Integration Accounts Payable Accounts Receivable Activity Dashboard Activity Tracking Ad hoc Query Alerts/Notifications API Approval Process Control Audit Management Audit Trail Automatic Backup Automatic Billing Automatic Time Capture Bank Reconciliation Benchmarking Billable Items Tracking Billable & Non-Billable Hours Billing & Invoicing Billing Rate Management Budgeting/Forecasting Built-in Accounting Calendar/Reminder System Calendar Sync Campaign Management Case Management Case Notes Client Management Collaboration Tools Compliance Management Conflict Management Contact Database Contact Management Credit Card Processing Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Extraction Data Import/Export Data Transformation Data Visualization Deadline Management Docket Management Document Management Electronic Payments Email Management Email Marketing Email Templates Employee Scheduling Expense Claims Financial Management Financial Reporting Forecasting For Legal Professionals Forms Management Full Text Search Fund Accounting General Ledger Income & Balance Sheet Interaction Tracking Interactive Reports Invoice Processing Lead Capture Lead Generation Lead Management Legal Case Management Marketing Automation Matter Management Monitoring Multi-Location Multiple Billing Rates Multiple Data Sources Opportunity Management Payment Processing Performance Metrics Predictive Analytics Profitability Analysis Project Accounting Project Time Tracking Project Tracking Publishing/Sharing Real-Time Analytics Real-Time Data Real-Time Reporting Receipt Management Referral Tracking Reminders Reporting/Analytics Role-Based Permissions Search/Filter Segmentation Spend Management SSL Security Status Tracking Task Progress Tracking Task Scheduling Tax Management Time & Expense Tracking Timer Time Tracking Trend Analysis Visual Analytics Widgets Workflow Automation Workflow Management ## SurePoint Integrations Filevine Integration rated undefined from -1 review NetDocuments Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review LawToolBox Integration rated undefined from -1 review Mitratech HotDocs Integration rated undefined from -1 review Firm Central Legal Calendaring Integration rated undefined from -1 review See all 15 integrations ## SurePoint User Reviews ## SurePoint customer ratings - Overall rating: 4.2/5 - Total reviews: 10 ### Rating distribution - 5 stars: 6 reviews (60%) - 4 stars: 2 reviews (20%) - 3 stars: 1 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (10%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.1/5 - Customer support: 3.8/5 - Functionality: 4.1/5 --- ### Integrity and Flexibility - All in One - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Immediately after installation in 2010, LMS began paying for itself giving our firm the ability to capture and report on time the very first month and every month since that day. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros LMS software is a fully integrated, trustworthy, accounting solution for law firms. Accounting and timekeeper accesses are secure, dynamic and under the control of the administrator. Users in the front office and the back office are able to move from one task to the other seamlessly. Reporting is built to accommodate the needs of each firm. #### Cons On-line training for new Client users would be helpful in the fast pace law office. --- ### Review by Ted - Overall rating: 5/5 - Reviewer: Ted R. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros East of time entry. Ability for all users to see client status quickly and to find information on their teams productivity with a couple of simple clicks. Included all modules. Willingness to customize any process. Integration with or replacement of other products was done seamlessly making operating thru one portal a pleasure #### Cons The training process they use is show one, teach one. It takes a couple of months to get thru all the processes and would be helpful (which means a bit more costly) to have more training for the 2 or 3 weeks following going live. The first few days were just catching up. After that, maybe some more relaxed training would help #### Reasons for choosing SurePoint It was the one which was truly cloud based. The onboard expense was a fraction of the other products that required both conversion costs and software purchase costs. #### Reasons for switching to SurePoint Product was dated and did not provide any way to download information easily to excel or other product. --- ### Do not waste your money - Overall rating: 1/5 - Reviewer: Jenifer K. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Horrible. They basically price gouged us to get OUR digital data download so we could move to another platform. Then sent it to us in an unusable antiquated format. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros That the accounting and billing were in one program. Being able to choose if the bill was sent via email. Changes made to invoicing could be made by the attorney and sent back to billing to finalize. Making payments was easy. #### Cons The customer help request took up to a week to answer, or got sent "to tech" where we would never get our problem resolved. To month end so we could run bills took 3 pages of notes we had to refer back to after 6 years of using the program. Getting any kind of accurate report was a chore. Just overall use of the program was not user friendly. Reversing payments took a call to the help center because it was that difficult. Basically anything that needed a change took a call to the help center the program was so difficult to use. This program is not recommended for smaller firms. Every aspect is department based, so if you have 1 or 2 people doing billing and admin it becomes to much. #### Reasons for choosing SurePoint Surepoint only showed us the front end of the program with fancy charts and graphs that actually did nothing. It was the backend program that was the brain and was incredibly difficult to use #### Reasons for switching to SurePoint To upgrade our software. We were told winvatage was going out of business --- ### MUS Review - Overall rating: 5/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Coming from outside the legal industry at the same time our firm implemented LMS, I liked the platform and was very pleased with its functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the Dashboards. As the CFO I need to have daily statistics on how the firm is doing. The Dashboards provide an easy way to have a quick snapshot. Also, the reporting module is a great tool to run reports. #### Cons I feel some of the features in LMS 5 (the back office) could be improved. For example, journal entries, it would be nice to have a drop down menu for journal entries, AP and Cash Receipts versus going into the "Group" Function to perform these tasks. #### Reasons for choosing SurePoint Cost and some functionality. #### Reasons for switching to SurePoint The Rainmaker Platform was no longer going to be supported. --- ### Very pleased with product - Overall rating: 5/5 - Reviewer: Israel M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it has been a nice addition of tools that we have implemented at Donahue Fitzgerald. From looking at client-matter information, to running conflicts and processing intakes, I am very pleased with the overall use of the the LMS system. In my 18 years of being in legal, Rippe / Surepoint got it right. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I oversee conflicts / intakes for the firm, so for me it was mostly about creating a seamless workflow environment that captured all the information, but that also allowed for all stakeholders during a conflict/intake to be looped into the process, our contacts at Surepoint/Rippe were able to do that and more. #### Cons I have yet to experience anything that is challenging or complicated. #### Reasons for choosing SurePoint I suspect that our Finance Director felt this was the best overall product. Thank you. #### Reasons for switching to SurePoint Tabs / practicemaster was useless, dated and the worst product ever. --- ### SurePoint Review - Overall rating: 5/5 - Reviewer: BARBARA N. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered My experience has been good. I have been able to learn this system and become proficient with it in a fairly short period of time. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I was able to learn this billing system rather quickly and find it very easy to glean information from the system. Entering time is quick and efficient within the system. #### Cons Sometimes I cannot find contact information on a client but I feel this is due to the lack of information taken by the attorney doing the intake process. --- ### One of the better software programs - Overall rating: 4/5 - Reviewer: Pamela B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ability to upload invoices and check status of them with ease. The up to date information that is generated. #### Cons The customer service support. They do not take phone calls, everything is through email. --- ### LMS review - Overall rating: 4/5 - Reviewer: Gerry P. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use the software primarily for accounting. We have specialized software for docketing and we a paperless and do not have a need for document management features outside of accounting documents such as AP #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love LMS + and especially the dashboard and financial statement sections. #### Cons It can be difficult to use and train others on in the Green Screen and LMS V modules. I think the software would be better served with a single web based interface. #### Reasons for choosing SurePoint I don't remember it was too long ago #### Reasons for switching to SurePoint Legal billing software became available --- ### LMS Review - Overall rating: 5/5 - Reviewer: Gemma B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All functions in LMS+ especially client/matter inquiry and dashboard #### Cons Unable to transfer a posted bill between matters. #### Reasons for switching to SurePoint Rainmaker software was discontinued. --- ### Rippe - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. seem to have help out user track there time better and less paper being printed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros We have been able to eliminate 3 other systems into rippe #### Cons I don't use this software often only to help trouble IE setting --- Showing 1 - 10 of 10 Reviews [See All Reviews](https://www.softwareadvice.com/product/100541-SurePoint/reviews/) ## Other Top Recommended Law Practice Management Software [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (288) Recently recommended **464** times [PracticePanther Legal Software](https://www.softwareadvice.com/legal/paypanther-profile/) **4.7** (529) Recently recommended **405** times [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1744) Recently recommended **385** times [8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/) **4.6** (807) Recently recommended **261** times Stuck Between Options? 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