Westlaw Edge vs Clio

RATING:

4.7

(21)

Westlaw Edge has 21 reviews and a rating of 4.71 / 5 stars vs Clio which has 1606 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (21)
4.7 (1606)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
2.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
January 6, 2023
June 19, 2024
Pros/Cons
  • Pros

  • Westlaw Edge is user friendly and easy to navigate. I feel like I always immediately find what I am looking for and am put on notice when there may be issues with a case cite.
  • Westlaw is a go-to in the legal industry and had a large number of features that were super helpful when I used them.
  • Cons

  • The problem with Westlaw Edge is that it's prohibitively expensive for all but corporate law firms that can bill their clients for large expenses on a regular basis.
  • You have to use different search terms, different layouts of collections/journals, and there is not a reward system in the use which is sad.
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  • Pros

  • I have to say the Cleo support and help section is spectacular and one of the best I've ever come across. They have a clear academy which offers training on specific things you can do in the software.
  • Clio Manage and Grow have been excellent additions to our practice. We especially love the integrations with other programs that we use.
  • Cons

  • Document automation is TERRIBLE and invoicing just means linking to Quickbooks.
  • Billing is cumbersome and inefficient, lacking in options to suspend printing for those clients who are in collections.
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Pricing Range
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

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FrontRunners

2024

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310 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos