13Chats
About 13Chats
13Chats Pricing
You can use a large free plan for 5 operators with full access to all the service functionality. The standard plan for 13 operators is $13/month. "Pro" pricing plan is $33/month. The premium pricing plan is $93/month. Plan limits can be increased upon request. The cost increases depending on the number of online users and operators, scenarios, messages in messengers, and the duration of chats storing.
Starting price:
$13.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for 13Chats
1 - 5 of 5 Reviews
Ivan
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Nice chatbot and site widget combo
Good so far - customer service is prompt and the development seems to be active.
PROS13Chats is a pretty nice solution for chatbots, customer service messaging, and lead generation widgets. The setup wasn't completely bug-free but once it got going it was quite nice.
CONSI wish there was a truly omni-channel inbox that includes email SMTP or at the very least, email forwarding with the ability to respond to messages in one area.
Reasons for switching to 13Chats
Pricing and extended features like lead generation widgets and better limits.
Misha
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Brilliant online chat for small teams
We communicate to clients via online chat and set the number of popups for visitors retention
PROSI really liked the feature of popups. You can set up any scenario, from the Cookies notification to Video Widgets
CONSI really miss the feature of email integration, to have the possibility answer emails via 13chats panel
Reason for choosing 13Chats
13 chats is way cheaper
Reasons for switching to 13Chats
We do like the design and the feature of popups
Sunitha
Verified reviewer
Business Supplies and Equipment, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2023
13Chats Review
The platform was easy to navigate and having separate tabs for conversations, contacts, bots, and analytics made it easy to find the data I needed. The automated bots also provided great customer service and made it easier for me to quickly resolve customer issues. The analytics dashboard also provided me with valuable insights into customer issues and how I could improve my customer services.
CONSI disliked the fact that there was not much flexibility when it came to customizing the chatbot. Even though it had the capability of offering basic customer service, it could not be adjusted to the customer's particular requirements.
Evgeny
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Good combo of chats and widgets
all good, i like it, no serious issues
PROSTwo in one, where I have both chats and pop-ups widgets, and one HTML code implementation only, not two different. Everything present in the mobile app
CONSNew service, so some features of established competitors missing, such as analytics or lots of integrations
Reason for choosing 13Chats
great and fast customer support, LTD made the price very low
Anonymous
1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
A good software for solutions
so far it is good
PROSUser friendly Helps in online sales Good communication with users Good popups feature
CONSThere is no email integration , it would be better if this feature is added