# ActivEngage Software Reviews, Demo & Pricing - 2026 > Review of ActivEngage Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/activengage-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / ActivEngage Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ActivEngage 2026: Benefits, Features & Pricing Wondering if ActivEngage is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview ActivEngage 5.0 [(3)](https://www.softwareadvice.com/live-chat/activengage-profile/#reviews) Pricing Pricing available upon request ### About ActivEngage ActiveEngage is a web-based live chat solution designed to assist automobile dealerships with enhancing the buying experience of customers through guided assistance. Features include lead routing, real-time escalations, automated form fill, reporting and analytics. ActiveEngage comes with a PreRead feature, which enables sellers to create responses for customer queries before the message is received. It allows agents to manage chat queues, share media files with buyers and provide information through SMS, pay-per-click ads, social media and more. Moreover, supervisors can handle issues such as overbooking, time conflicts or missed appointments. ActivEngage offers integration with various third-party applications such as Facebook Messenger, Carfax, Lotlinx, XTime, DealerSocket and more. It comes with mobile applications for iOS and Android. Pricing is available on request and support is provided via email and phone. Wondering if ActivEngage is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## ActivEngage User Interface ## Popular ActivEngage Alternatives Main Product ActivEngage 5.0 [(3)](https://www.softwareadvice.com/live-chat/activengage-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 5.0Value for money - 5.0Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16375)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24119)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.57Value for money - 4.66Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price ## ActivEngage Pricing and Plans Starting price: $99.00 Free Trial Free Version Basic $99.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ActivEngage Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of ActivEngage Activity Dashboard Activity Tracking Communication Management CRM Customer History Interaction Tracking Live Chat Monitoring Real-time Consumer-facing Chat Reporting/Analytics Reporting & Statistics ## ActivEngage Integrations Lotlinx Integration rated undefined from -1 review CDK Global Integration rated undefined from -1 review Dealer.com Integration rated undefined from -1 review DealerFire Integration rated undefined from -1 review Dealertrack DMS Integration rated undefined from -1 review RouteOne Integration rated undefined from -1 review ## ActivEngage User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 5.0 Customer support 5.0 Functionality 4.7 Have you used ActivEngage and would like to share your experience with others? Jason B. Verified reviewer Automotive 11-50 employees Used daily for less than 12 months Review source Reviewed October 2017 Awesome Chat Software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We use Active Engage for our managed chat on our dealer websites and love them. The appointments they set close at 80%. Read More RS Robert S. Verified reviewer Automotive 51-200 employees Used daily for less than 6 months Review source Reviewed March 2020 Perfect for self managed chat 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use software that was very easy to set up on our site. Cons: Wish I could customize the chat pop on our site more. Maybe add some kind of offer Read More TR Todd R. Information Technology and Services 201-500 employees Used daily for less than 2 years Review source Reviewed April 2017 Dynamic Group with a great product 5 Activengage provides my company with a Live Chat option. The software is complete and easy to use. Customer services is quick and very knowledgeable. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use and customer service Cons: They are working on getting a high level security clearance. Read More Showing 1 - 3 of 3 Reviews ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24119) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16375) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4463) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **0** times Stuck Between Options? Our experts can help you compare ActivEngage with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice