Supported Operating System(s):Web browser (OS agnostic)
Ada helps businesses create Artificial Intelligence (AI)-enabled chatbots to streamline customer support and communication processes. It offers customization tools, which allows organizations to improve customer engagement using various interactive elements such as emojis, images, in-app video player and more.
Ada includes a chat builder module with drag-and-drop capabilities, which assists professionals with designing custom chatbots using automated replies, multimedia content and A/B testing. It offers a host of features such as compliance management, data encryption, activity tracking and more. Additionally, the predictive suggestions functionality analyses customer needs and interests to provide relevant answers and support cross-selling/upselling opportu...
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