Anfactor
About Anfactor
Anfactor Pricing
No lock-in contract. Includes conversation, analytics, support and more.
Starting price:
$24.99 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Anfactor
1 - 10 of 10 Reviews
Mzi
Airlines/Aviation, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Straightforward App
pretty decent app, satisfied as of now
PROSThe automated customer support system is simple and easy to customize. Analytics reports are coming perfectly and most importantly, MINDBLOWING customer support.
CONSthere was some complexity that my team faced, as in: some short-cut keys didn't work. Apart from that didn't find anything. I believe, every app has room for improvement
Reason for choosing Anfactor
Pricing, analytical report, customer support
Sabbir
Telecommunications, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
The most responsive front line chatbot service
24/7 customer service is a new trend, and Anfactor knows what its customers needs. They are minimizing human involvement as much as possible with their unique AI Algorithm.
PROSIt understands the business needs and provides the right solution for the right businesses to expand our opportunities. Their certified experts, offering us the most effective and efficient solutions in customer service.
CONSWe are some complexity integrating the Bot, and the pricing could be a bit less.
Fazley
Food & Beverages, 1,001-5,000 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Good compare to other products and pricing is also suitable for consumers.
Customer service function and user friendly
CONSBuying procedure and lack of advertising
Md Zahid
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Best Chatbot For E-Commerce
Human resource error.
PROSThe product is very much easy to function & easy to use.
CONSIntegration process between Anfactor and my business was easy.
Reasons for switching to Anfactor
It's cheaper than previous chatbot
Piyal
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Easy to Use Software
It is really very easy to use. it is very easy to integrate into the existing website. the interface is simple.
CONSit could have a better service like email notification for the queries.
Mohammed
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Excellent Automate Customer Support.
I am really Happy with Anfactor Service. Basically I am saving my important time from lots of phone call where customer can get information from this service now.
PROSInstant inquiry, Monitor Customer opinions.
CONSHuge queries, Full of information, instant response. Unique visitors count.
Reason for choosing Anfactor
It reduces you business cost. But I am providing customer service through the automated customer support system 24 hours. It is Best service for Growing Business.
Masuma
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Best Automated Customer Service System
I'm not getting any issues so far. Hope they keep up their good service.
PROSA 24/7 customer service with a great support . It really help me with it's real time analysis facilities like Monitor User's Sentiment, Number of queries, Geographical information, Response time, Unique visitors count.
CONSI think they should add some extra features in customer Support for more smooth performances & make real time analysis bit easier.
MD Muhtasim
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2020
Anfactor review
Overall as a chat bot or a digital assistant i have a very good experience with Anfactor. On point answers and uinderstanding questions are two major criteria that i was looking for.
PROSThe replies are on point and understands most of the questions asked
CONSsometimes takes time to reply to questions.
Tousif
Electrical/Electronic Manufacturing, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Anfactor user review
Satisfied
PROSChatbot is very user friendly and easy to integrate with any business. Helps reduce man power and over head cost.
CONSmore responses can be added. No trouble with integration. easy to use
Rakibul
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Anfactor in Talent Torrent
For me it is 9 out of 10
PROSThe software is easy to use and the response from the chatbot is awesome.The interface is also attractive
CONSThe interface color can be modified in different color.