Botcopy

RATING:

4.8

(4)
Overview

About Botcopy

The bot front end you're looking for! Botcopy is a SaaS company that helps enterprises connect Google Dialogflow CX or ES to websites and apps, letting government, educational and other organizations run sophisticated conversational AI on their websites. You can create a rich, custom web chat UI for Dialogflow. It is stable and secure and can connect with various third-party live chat or help desk services. .

Botcopy Pricing

Pay per use is charged per engagement – one engagement equals an entire conversation no matter how long, it's not just a click or page load, but a whole conversation. Bundled discounts for monthly engagements include a $19 Lite Plan, and $65 Gold Plan, and many tiered Pro Plans at up to 50% off the unit price, prepay options for greater savings. ALL plans include unlimited bots, unlimited bot prompts (greetings for different pages within your site), and unlimited organizational role-based seats for your account! A Bot Launch Package is available at $499 which includes 3 months of Gold Plan plus 5 dedicated hours to help you set up your initial bot and help with Dialogflow and analytics set up.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

Botcopy customizable interface

Botcopy Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Botcopy

4 Reviews

User Profile

James

Verified reviewer

Biotechnology, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Best Dialogflow integration

Very positive work experience, BotCopy is very agile and solution oriented

PROS

BotCopy makes it easy to build a useable chatbot without having to know a lot of programming.

CONS

Fortunately, I do not have anything negative to add

Vendor Response

Jim, thanks for your feedback! We love working with you and your team. We really have tried to be the best SaaS in this very specific niche of Dialogflow website integrations, so your words mean a lot to us. We appreciate you!

Replied October 2021

Reyer

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Botcopy is a gem

Have been very impressed and satisfied with Botcopy. It is encouraging too to see how it continues to evolve and improved.

PROS

It is easy to configure and use, and allows easy abstraction of the user layer from the guts of the NLP and fulfilment engines. It allows us to easily white label additional points for specific clients.

CONS

The customization documentation can at times be too simplistic and assume too much, could do with a bit more fleshing out of technical examples in some cases

Reason for choosing Botcopy

Dialogflow strangely has a very poor webchannel and holds really no comparison with Botcopy.

User Profile

Felipe Andrés

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Anastasia´s BotCopy review

Excellent suport. Very close to the client

PROS

Easy to use and implement. We can configure the solution in minutes and changed due the request of our clients. Great tool!

CONS

analytic capabilities. It just work with dashbot and must pay for that too

Amyn

Information Technology and Services, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Excellent Front End Tool

I really like working with the Botcopy product and the team is excellent for support

PROS

I like the versatility of the product and the breadth of features you can incorporate

CONS

Very little documentation on CX usage/integration

Reasons for switching to Botcopy

Botcopy is easier to use and has many nice features

Vendor Response

Amyn, thanks for your review! We like working with you as well. :) We'll definitely look into beefing up the docs for CX integration. If you have any specific questions about CX or want hands on help, we're only a text or call away. :) Meanwhile, that's great feedback we appreciate it!

Replied October 2021