BotsDekho

RATING:

4.0

(2)
Overview

About BotsDekho

BotsDekho is a chatbot development company that can give solutions to complex problems and at the same time execute the search request through automated chatbot services. BotsDekho's forte lies with creating a conversational system that automates communication for human-centric experiences. BotsDekho's dedicated chatbot development team can deploy chatbots all across multiple verticals and diversified channels like WhatsApp, website, applications, Facebook, Messenger, and many others. With chatbots, BotsDekho makes businesses reach a vast audience without any additional hassle and let users answer multiple questions at the same time. Yes, you can stay connected with your customers 24x7, 365 days a year. Botsdekho's team works hard in improving your lead generation pr...

BotsDekho Pricing

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BotsDekho Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4

Most Helpful Reviews for BotsDekho

2 Reviews

User Profile

Zulkarnain

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Experience with BotsDekho and team

7/10

PROS

The team is very cooperative, onboarding was smooth after-sales support is great

CONS

The product lacks basic analytics features, it works well as a chatbot but can't really analyze the data that you may need as a D2C brand. I am sure the team will come up with some better analytics features for their bot.

Reason for choosing BotsDekho

The cost of the product was in our budget.

George

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Very functional

It was good and really looking forward to it with improvements.

PROS

Ease of use, customers find it helpful, repeated questions are automatically answered. Whatsapp already has a fine reputation so brand leverage works pretty good.

CONS

Improvements: If it could learn from data, and customer behaviour. Raise tickets for HIGH degree queries and escalate them. Be more like a person less like a bot!