BotsDekho
About BotsDekho
BotsDekho Pricing
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Most Helpful Reviews for BotsDekho
2 Reviews
Zulkarnain
Verified reviewer
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Experience with BotsDekho and team
7/10
PROSThe team is very cooperative, onboarding was smooth after-sales support is great
CONSThe product lacks basic analytics features, it works well as a chatbot but can't really analyze the data that you may need as a D2C brand. I am sure the team will come up with some better analytics features for their bot.
Reason for choosing BotsDekho
The cost of the product was in our budget.
George
Automotive, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Very functional
It was good and really looking forward to it with improvements.
PROSEase of use, customers find it helpful, repeated questions are automatically answered. Whatsapp already has a fine reputation so brand leverage works pretty good.
CONSImprovements: If it could learn from data, and customer behaviour. Raise tickets for HIGH degree queries and escalate them. Be more like a person less like a bot!