# Callbell Software Reviews, Demo & Pricing - 2026 > Review of Callbell Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/callbell-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Callbell Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Callbell 2026: Benefits, Features & Pricing Wondering if Callbell is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Callbell 4.1 [(7)](https://www.softwareadvice.com/live-chat/callbell-profile/#reviews) Pricing Starting at €12.00 per month ### About Callbell Callbell is a live chat solution that enables businesses of all sizes to create customizable chat widgets and communicate with customers across various messaging applications. Support teams can utilize the platform to engage and resolve customer queries through text messages. Callbell allows enterprises to install custom chat widgets into business websites using WordPress plugin or Google Tag Manager. It lets users track the number of sent, delivered or read messages and analyze response time rates. Additionally, administrators can use the solution to manage permissions and send invites to team members for joining the platform. Callbell facilitates integrations with various third-party platforms including WhatsApp, Messenger, Instagram and Telegram for businesses to streamline communications with customers. The solution is available for free or on monthly subscriptions and support is extended via email, FAQs and live chat. Wondering if Callbell is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Callbell User Interface ## Popular Callbell Alternatives Main Product Callbell 4.1 [(7)](https://www.softwareadvice.com/live-chat/callbell-profile/#reviews) Ratings Breakdown - 4.14Ease of use - 3.71Value for money - 4.29Customer support - 3.71Functionality Pricing Starting at €12.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16382)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24123)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price ## Callbell Pricing and Plans Starting price: €12.00 per month Free Trial Free Version Basic €12.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Callbell Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Callbell API Customizable Branding Proactive Chat Real-time Consumer-facing Chat Reporting/Analytics ## Callbell Integrations Instagram Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Telegram Integration rated undefined from -1 review ## Callbell User Reviews Overall Rating 4.1 Ratings Breakdown 5 43% 4 43% 3 0% 2 14% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 3.7 Customer support 4.3 Functionality 3.7 Have you used Callbell and would like to share your experience with others? James C. Verified reviewer Marketing and Advertising 51-200 employees Used daily for less than 6 months Review source Reviewed July 2022 Great solution for social media integration 5 We have been using the tool for a long time and it has really helped us to organize the way we communicate with our customers. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It has the facility to integrate numerous social networks. Shortcuts with pre-defined phrases make the attendant's life easier, reducing the chance of passing on some incorrect information. The format in which all conversations are made available is something that caught our attention and gained positive points. Cons: Some conversations just get lost every now and then and accessing past conversation history takes a while to load. It doesn't always happen, but when it does, it's a little uncomfortable. Read More Diego A. Verified reviewer Financial Services 11-50 employees Used other for less than 6 months Review source Reviewed August 2021 Callbell es un buena opción 4 La experiencia en general con Callbell fue buena, aún con sus cosas por mejorar para ser un software multiusuario y es buena alternativa para introducirse al mercado multicanal de atención en las empresas. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Entre las principales ventajes de Callbell están: la opción de agregar varios números de WhatsApp dentro de la misma plataforma y también otros servicios como Facebook Messenger. Cons: Entre los contras de Call se puede mencionar la función del multiusuario, por ejemplo, para que 2 agentes estén conectados de manera simultánea dentro del mismo número de WhatsApp ingresado. Reasons for choosing Callbell De primera entrada da buenas alternativas para probar otros servicios, donde se puede integrar en una misma plataforma las principales aplicaciones de mensajería de l actualidad. Reasons for switching to Callbell Cuando probamos Callbell estábamos buscando una mejor alternativa al tradicional WhatsApp Business y en general lo logró superar por la facilidad de agregar varios números de atención. Read More AA Amal A. Verified reviewer Computer Software 11-50 employees Used daily for less than 6 months Review source Reviewed August 2021 Callbell - the worst WhatsApp Integration ever 2 The only reason I gave them 2 stars is becaues the support is really always there and tries hard to cover up all the flaws the service has. But overall experience is disgusting. Not recommended. Ratings Breakdown 3 Ease of use 2 Value for money 5 Customer support 1 Functionality Pros: Only the fast-to-response support. That's the only strong point of theirs Cons: The service worked well for the first couple of weeks and then we ran into a wave of different problems like: 1. Large latency in sending the messages 2. Some of the messages weren't delivers to the end user at all 3. When writing to a new contact for the 1st time - the message is sent twice 4. The names of the contact are not syncronized across with the original WhatApp application 5. No ability to send voice messages, files or see if the messages was delivered or read. Read More CA Chi A. Verified reviewer Performing Arts 201-500 employees Used daily for less than 12 months Review source Reviewed January 2023 Callbell recensione 4 Nell’insieme Callbell è un ottimo software, indicato in particolar modo per attività collaborative e di distribuzione del lavoro nel team. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Il software è veloce ed intuitivo, inoltre permette di accedere da vari dispositivi e fornisce in tal modo la possibilità a più utenti di lavorare in contemporanea. I tag e le statistiche giornaliere offrono un quadro panoramico della situazione preciso e puntuale. Cons: Non ci sono particolari pecche nel sistema, un suggerimento potrebbe essere quello di implementare i criteri di ricerca avanzata per reperire determinate informazioni contenute nelle varie chat. Read More koffi Évariste K. Verified reviewer Computer Software 2-10 employees Used weekly for less than 6 months Review source Reviewed September 2023 callbell un logiciel de gestion de planning 4 je les utiliser pour la gestion d'un projet Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: callbell un logiciel de gestion de planning en ligne Cons: callbell n'est pas trop reconnus par le monde Reasons for switching to Callbell pour facilite la gestion des time Read More Clement B. Verified reviewer Information Technology and Services 2-10 employees Used daily for free trial Review source Reviewed October 2018 Great product for managing multi-channel conversations 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The integration with Whatsapp Business finally helped me to use Whatsapp as support channel to my clients assigning the chat to different support agents Cons: Nothing special to complain about - the platform is extremly easy to set-up Read More GM Giacomo M. Internet 2-10 employees Used daily for less than 6 months Review source Reviewed October 2018 Smart, Intuitive, Useful 5 With Callbell you will forgot the "zapping" around the different tabs or chrome. My sales and support teams are much more efficient. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I found Callbell by chance, wandering on the internet. I have a travel websites and I love the idea of all communications from WhatsApp / Facebook/ Instagram in the same place. It's a super tool. My support/sales teams are enthusiastic about it. Cons: No integration with Google+, it would be nice to have it. Read More Showing 1 - 7 of 7 Reviews ## Callbell Popular Comparisons [WhatsApp vs Callbell](https://www.softwareadvice.com/live-chat/callbell-profile/vs/whatsapp/) ## Other Top Recommended Live Chat Software [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24123) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16382) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4465) Recently recommended **0** times Stuck Between Options? 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