--- title: "Chative Software Reviews, Demo & Pricing - 2026" description: "Review of Chative Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/chative-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Chative Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Chative Review From $10-$25/month Free version Free trial 3 plans Wondering if Chative is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Chative 4.5 [(2)](https://www.softwareadvice.com/live-chat/chative-profile/#reviews) Pricing Starting at $10.00 per user per month ### About Chative Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels with the assistance of AI and automation. What does Chative.IO do for you? 1. Unify all conversations, customers, orders, and product catalogues to accelerate growth through happier customers. 2. Access complete customer context, order history, and activity details, empowering tailored support for loyalty and repeat purchases. 3. Enable direct sales via everyday messaging apps, converting visitors into potential customers. 4. Ensure timely, personalized customer service and increase productivity thanks to AI and automation. Do you work for Chative? [Manage this product listing](https://www.g2.com/products/chative/claim_requests/new?auto=true) Wondering if Chative is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Chative User Interface ## Popular Chative Alternatives Main Product Chative 4.5 [(2)](https://www.softwareadvice.com/live-chat/chative-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.0Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3481)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1005)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16467)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1789)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4093)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Chative Pricing and Plans Starting price: $10.00 per month Free Trial Free Version STARTER $0.00 per user, per month Plan includes: - Unlimited Messages - Unlimited Channels - 30 Days of Conversation History - Website Live Chat - Omni-channel Inbox TEAM $10.00 per user, per month Plan includes: - 180 Days of Conversation History - Multimedia Attachment - Workflow - Knowledge Base - Customer Segmentation BUSINESS $25.00 per user, per month Plan includes: - 3 Years of Conversation History - Dedicated Account Manager - API - Webhook - Custom App Branding - Custom Groups & Permissions Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Chative Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Chative Activity Dashboard API Collaboration Tools Contact Management CRM Customer Profiles Customizable Branding Document Storage Interaction Tracking Offline Form Proactive Chat Real-Time Analytics Real-time Consumer-facing Chat Real-Time Monitoring Reporting/Analytics Search/Filter Surveys & Feedback ## Chative User Reviews ## Chative customer ratings - Overall rating: 4.5/5 - Total reviews: 2 ### Rating distribution - 5 stars: 1 reviews (50%) - 4 stars: 1 reviews (50%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- Have you used Chative and would like to share your experience with others? ### A promising LiveChat application - Overall rating: 5/5 - Reviewer: Philippe R. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I am a user of BotStar and when I saw Chative from the same team, I was really glad to use their product too. Chative is scalable and could adapt at many need for my websites. I can create multiple channels that permit me to have the right answer at the right place. The support is very reactive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the capabilities to set up multiple channel for a same website. Embedded or from a widget, Chative offers multiple way to communicate with your customers. #### Cons This product is young and the team need more time to offer a great LiveChat plateform. I am confident in their futures updates. #### Reasons for switching to Chative JivoChat have a big problem, that let me without LiveChat for days without feedback. So I decided to implement Chative, even in is early development stage. --- ### Useful, attractive live chat app - Overall rating: 4/5 - Reviewer: Charlie T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Chative is a relatively new live chat app that is attractive, easy to set up and easy to use.You can create (as far as I know) unlimited different "channels". These channels have their own individual appearance and URLs. All different channels in an organisation are viewable from the unified inbox.The inbox is super easy to manage. You can filter by channel if necessary. There's a customer CRM where you can capture information, chat topic, tags, notes, see attachments etc. alongside the current chat history. It's easy to send messages with canned responses.Conversations can be auto or manually assigned. It's also simple to transfer conversations to other agents via the inbox. It's easy to add more chat agents.There is a functional iOS app which is super handy. #### Cons A knowledge base and automated responses would be nice.It would also be great to be able to assign individual chat agents to certain channels within an organisation rather than all of them. --- Showing 1 - 2 of 2 Reviews ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24211) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16467) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4488) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4093) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Chative with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice