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Click2Magic is a live chat solution that allows businesses to embed chatbots across business websites and mobile applications to handle a wide range of customer queries. Administrators can set up role-based permissions, configure canned responses, monitor lead status, edit or delete prospect information. It also enables staff members to tag information, set up a typing indicator, display location info, add notes, automatically transfer queries to relevant employees, and view chat history from within a centralized platform.
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