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Voicespin

Voicespin

RATING:

4.8

(5)
Overview
Reviews

About Voicespin

VoiceSpin is a sales-oriented cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises, helping them manage their inbound and outbound communications, reach out to more leads faster, and turn more conversations into sales conversions. With VoiceSpin, you can acquire international local numbers from 160+ countries to expand your global reach at the most affordable rates. An AI-powered auto dialer enables your sales team to make thousands of outbound calls with minimal human input, while an intelligent lead and agent scoring and matching system ensures leads are always routed to the best-fitting agents to maximize your sales conversions. VoiceSpin’s robust VoIP call center software can also streamline your inbou...

Voicespin Pricing

Starting price: 

$40.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Make thousands of outbound calls with AI Auto Dialer
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Voicespin Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Voicespin

5 Reviews

User Profile

Jeries

Verified reviewer

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Perfect

PROS

The fast response from support team and our Account Manager

CONS

Sometimes we have problems with the lines

Reasons for switching to Voicespin

Support and quality

Matan

Furniture, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

“Lineup” review

My overall experience with voicespin is absolutely great.I will not replace them for another vendor even if the price was lower. Since I know they care about their costumers which for me is most Important.

PROS

I have been working with voicespin admin softwares for a few years now and I feel very comfortable working with the interface and being able to configure everything myself from extensions to queues and configuring new numbers myself.

CONS

I would love to have an option to download the entire recordings content in bulk and I already know voicespin team were working on such a solution.

Asaf

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

ok

PROS

It works daily.

CONS

Sometimes main servers crushes There is no Emergency plan Cannot divert calls to another phone when there is a crisis

Vendor Response

Hi Asaf Environments, In spite of our best efforts, may sometimes be down due to global issues, but all of our operations are fully backed up. Diversion of calls requires a per client configuration since each client diverts traffic to his private numbers. We do implement this type of automation in place, will check how may we provide you with it as soon as possible. Regards

Replied December 2021

Igal

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Voicespin review

PROS

Great service, great support, quality calls and willingness to answer the client needs.

CONS

As far as my usage of the system i had no cons.

Ben

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great service and support

PROS

overall great service, our account manager [sensitive content hidden] always there to help resolve any issue we may have.

CONS

support response time can be improved, no web chat on site.

5 Reviews