# Cue Software Reviews, Demo & Pricing - 2026 > Review of Cue Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/cue-profile --- [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / Cue Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Cue 2026: Benefits, Features & Pricing Wondering if Cue is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Cue 5.0 [(8)](https://www.softwareadvice.com/live-chat/cue-profile/#reviews) Pricing Starting at £159.00 per month ### About Cue Cue enables businesses to have conversations with customers on multiple digital channels with live chat and chatbots. - Chat with customers via WhatsApp, web chat, Messenger and Telegram. - Respond faster to customers with chatbots and quick reply templates. - Reduce costs chatbots can handle a high volume of queries at a lower cost. - Increase sales with real-time quoting chatbots and lead capturing. - Chatbots automate routine tasks, freeing up human agents to handle more complex queries. - Integrate systems with chatbots for better customer service. Wondering if Cue is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. ## Cue User Interface ## Popular Cue Alternatives Main Product Cue 5.0 [(8)](https://www.softwareadvice.com/live-chat/cue-profile/#reviews) Ratings Breakdown - 4.88Ease of use - 4.67Value for money - 5.0Customer support - 4.75Functionality Pricing Starting at £159.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16375)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24119)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) 4.5 [(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 3.99Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $39.00 per month Get Price ## Cue Pricing and Plans Starting price: £159.00 per month Free Trial Free Version Starter £159.00 flat rate, per month No plan information available Pro+ £336.00 flat rate, per month No plan information available Enterprise £478.00 flat rate No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cue Features - Popular features found in Chatbot AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support For Sales/Marketing Natural Language Processing Pre-Configured Bot Query Suggestions - More features of Cue Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications API Automated Routing Autoresponders Canned Responses Chat/Messaging Communication Management Contextual Guidance Customer Experience Management Customer History Customer Surveys Customizable Branding Customizable Fields Customizable Templates Document Storage Email Management File Sharing Lead Capture Lead Qualification Live Chat Mobile Access Multi-Channel Communication Multi-Language Proactive Chat Real-Time Analytics Real-time Consumer-facing Chat Real-Time Monitoring Real-Time Notifications Reporting/Analytics Search/Filter Single Sign On Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing Visual Analytics Workflow Automation ## Cue Integrations Zapier Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Postmark Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review See all 8 integrations ## Cue User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.7 Customer support 5.0 Functionality 4.8 Have you used Cue and would like to share your experience with others? Richard B. Verified reviewer Food Production 2-10 employees Used daily for less than 2 years Reviewed November 2023 Great service & excellent results 5 Really easy to implement and get started. When we ran into road blocks Cue was great and trouble shooting and solving the issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They are extremely customer centric which is hard to find these days. We see cue as a partner to success. Cons: Nothing really, it was very simple but when there were issues both companies helped solve the issues. Reasons for choosing Cue Cost was a factor but Cues customer centric approach is why we ultimately chose them. Read More LH Loreine H. Verified reviewer Retail 10000+ employees Used daily for less than 2 years Reviewed November 2023 Moved from WhatsApp service provider to Cue 5 Cue is an innovative South African based company that understand the retail environment. Their WhatsApp environment brings excitement to the customer journey Their turnaround time is above the standard. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Professionalism Constant communication and progress updates Understanding of the SA retail environment Cons: There are really no least likes that can be mentioned Reasons for switching to Cue Time and cost to change a user journey. No time delays with working with an overseas company. Innovation Read More AC Adam C. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 6 months Reviewed February 2023 Perfect Customer Service 5 Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: Ease of use. Troubleshooting and issues are dealt with efficiently. Cons: Features are still being implemented, so some functionality is missing, but credit to Cue, these are being addressed. Read More RE Ryan E. Verified reviewer Telecommunications 11-50 employees Used daily for less than 2 years Reviewed December 2023 We use Cue for sales and support 5 CUE has been an invaluable asset to our team. Their swift response to client inquiries is truly commendable, saving us precious time in engaging potential leads. What stands out is their adeptness in vetting clients, ensuring our sales team invests efforts where it matters most—focusing on genuinely interested prospects. CUE's efficiency in filtering out non-qualifying clients has significantly enhanced our productivity and effectiveness. Highly recommended for their dedication to streamlining the sales process! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use. The team offer amazing customer service Cons: None so far for us if I am honest. The solution has worked well Reasons for choosing Cue Better service and I found their Cue to be experts in their field offering better advice. Read More AK Adam K. Verified reviewer Education Management 501-1000 employees Used daily for more than 2 years Reviewed November 2023 Cue CRM in Higher Education 5 It’s a partnership that has significantly helped our business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their product offering is great but their customer service and customisation abilities are what I really like. Cons: The pricing is linked to global currency Read More GB Gustavo B. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Reviewed November 2023 Cue solutions in the insurtech market 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Staff commitment and good understanding of the final goal. Cons: Communication on their internal updates and patches could be better but wouldnt consider a "cons". Reasons for choosing Cue Their demonstration of the product capability Read More LR Liz R. Verified reviewer Automotive 5001-10000 employees Used daily for less than 2 years Reviewed November 2023 Fantastic Tool to engage with Customers 5 Great service and understanding of the applications of WhatsApp within our business Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great team at Cue to work with ... especially \[sensitive content hidden\] Cons: None that I've seen - it only has positives to offer the business Read More WM Wendy M. Verified reviewer Transportation/ Trucking/ Railroad 501-1000 employees Used daily for less than 12 months Reviewed December 2023 Efficiency 5 Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Efficient for a business like ours. We can easily chat with our customers. Cons: We need messages to be editable. Also the enter should be used for paragraph. 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