Formilla.com vs Conversational Cloud
Formilla.com has 29 reviews and a rating of 4.79 / 5 stars vs Conversational Cloud which has 39 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I love being available when someone has a question. I believe customers are more likely to follow through with a purchase when I am readily available for questions.
- My favorite feature of Formilla is the ease with which I can integrate it into any of the several platforms that make up our web presence.
Cons
- It is the busiest page on my site and visited TONS times a day by people sometimes the same people over and over that have no intention of purchasing my product.
- The software needs to have the ability to block individual pages on your site without having to paste code into each individual page. For me this is a real pain.
Pros
- The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
- Integrates and plays well. Easy for operators to use.
Cons
- For as long as I have used it the only negative thing to it that I have been able to observe is that it does not collect customer's name in a way that it can label the chat with it.
- Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation.
Pricing
Product Demo & Screenshots
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