Oracle Cloud HCM vs Tidio

RATING:

4.0

(66)

Oracle Cloud HCM has 66 reviews and a rating of 3.97 / 5 stars vs Tidio which has 447 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (66)
4.7 (447)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 27, 2023
April 17, 2024
Pros/Cons
  • Pros

  • This oracle HCM is deliver the potential performance with the customer and business. Very friendly GUI and everyone can easily learn.
  • Its industry best functionalities, well defined Process and easy UI.
  • Cons

  • Monthly maintenance has cons along with the obvious pros. Things break but it will be too late to realize what broke and should wait for next maintenance to get it fixed.
  • Not too much customization possible. Limited context fields available.
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  • Pros

  • It's got an impressive UI and onboarding is pretty easy. Their price points are appealing and worth trying out if you are evaluating for your team.
  • I love the ease of use, the great customer service, and the features I like and use more than what other live chat systems offer.
  • Cons

  • Some of the videos are a bit confusing, for me at least.
  • Instead, Tidio sends it from their email which is tall and has random characters. Which may make customers feel that that's a spam.
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Pricing Range
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$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos