Plantt

Plantt is a customer success intelligence platform that analyzes both usage and conversational data. It is designed to provide companies with a complete overview of their customers’ current state. Using artificial intelligence, Plantt can identify common topics and questions that customers are asking customer-facing teams. The platform provides smart customer segmentation to help teams identify churn risks, upsell opportunities, and more. Plantt can be integrated with apps that are commonly used by CSM teams, such as Slack, Salesforce, Asana, Zendesk, and others. Other features include onboarding management, team assessment, playbooks, automated workflows, and more.