Proto AICX Chat

Proto AICX enables businesses to automate customer support across multiple channels and languages. Proto makes it easy to get started with CX automation with a simple five-step onboarding process, tutorial videos, and support from our AICX team. Assist your support agents with chatbots that provide multilingual answers to repetitive queries, with leading accuracy for local and mixed languages such as Tagalog, Kinyarwanda, and Twi. Automate chats across multiple channels including Africa's Talking, WhatsApp, LINE and more, and manage them in one place. Let customers offer instant feedback with surveys conducted directly in the chat window, and automate chat handover to live agents with permissions that match agent availability and your organisational structure. Respond...