SignalZen

RATING:

5.0

(2)
Overview

About SignalZen

SignalZen is a live chat solution for websites that enables teams to talk to website visitors via Slack and Microsoft Teams. Integration with SignalZen is intuitive and easy. Users can integrate by using HTML/JavaScript code snippet or SignalZen native plugins for WordPress, Shopify, Joomla, or Drupal. The integration includes connecting the SignalZen account to Slack. After users grant access to the bot, they can choose from 2 types of integrations: 1) Still - users can receive chat sessions to the desired channel and talk with website visitors by replying to threads 2) Noisy - users receive chat sessions to a desired channel and talk with website visitors by using newly created channels for each session SignalZen Slack and MS Teams integrations are advanced and p...

SignalZen Pricing

Basic plan costs $25/month or $249/year Pro plan costs $35/month or $345/year Business plan costs $55/month or $539/year

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Live Chat solution that allows you to talk with website visitors via Slack
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SignalZen Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for SignalZen

2 Reviews

User Profile

Billy

Verified reviewer

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Excellent Tool

It was easy to implement, all the features I needed to use worked very well, and when I needed help I got fast and effective support from SignalZen.

PROS

I love how easy it was to implement, and the outstanding and fast response from their customer support.

CONS

I have not found anything that I don't like because when I need something I just ask, and SignalZen responds.

Reason for choosing SignalZen

The price was the deciding factor.

Monica

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great and cheap, we love it!

I love it and we will keep on using it for sure.

PROS

I love that we can message our customers through Slack, it's very easy and efficient as we already use Slack for work. Their customer support is also great, responded to us quickly when we had questions. They're also very cheap!

CONS

Nothing